Really welcoming, tasteful, luxurious hotel. The building itself is beautiful, as is the setting, looking over lovely countryside. I don’t think I’ve ever stayed in a place with such beautiful public rooms (e.g. restaurant, lounge). The bed was comfortable, and the bathroom was clean and elegant, with a powerful shower. The breakfast was lovely, and well presented. All menus seemed to contain thoughtful vegan and gluten-free options.

One single issue (and I think this must have been an oversight, as the lighting was perfect in all the public areas and the room another member of our group was in). The ambient lighting in our room wasn’t quite right. The bright ceiling light was fine for if you wanted full light. The little desk/task light was fine. But the two bedside lights were extremely dim, and along with there being no other lamp, e.g. a standard lamp or suchlike, this meant you couldn’t get a nice level of warm, ambient light to read or relax by.

On a slightly early arrival our room / suite was immediately made available. The suite (Room No 24) was exquisitely laid out and furnished with a beautiful panoramic view of the surrounding countryside. The bathroom was large with high quality towelling and dressing gowns. The suite had the added advantage of an additional room with sofa, television and table, helpful if you wished for privacy to conduct business. The room was also well appointed with refreshment options, biscuits and chocolates. We booked 2 nights in order to attend the Christmas Food Market. However the Market was cancelled due to storm Darragh and under normal circumstances we would have cancelled the second nights stay and driven home. It was the comfort and homeliness of our room that convinced us to stay for the whole booking.

Whilst the breakfast was excellent with a highly varied menu we found that, for a 4* hotel, the dinner menu somewhat lacked in imagination and choice. There were two large flights of stairs to reach this second floor suite and without the help of staff with our luggage we would have found the journey upstairs a bit of a trial.

From the minute we walked in we were treated like royalty. The room was beautiful, the location was perfect and the hotel was food gorgeous. With so many places to sit and relax. We went away for my boyfriend’s birthday and we had a birthday card in the room upon arrival. The hotel gave him a free dinner and dessert and they also did him a happy birthday plate as well with macarons. Everyone was so lovely and all the staff were amazing. Thanks so much again for a great stay

Nothing

Very dog friendly with bowls and towels at the entrance, and even wellies and umbrellas to borrow. The staff were really courteous and attentive, even though it was obviously a very busy weekend at the hotel.

The pillows were really hard and it would have been useful to have a hook on the back of the bathroom door. It would have been helpful to have a selection of the continental breakfast items in the bar area rather than just in the restaurant, as it was frustrating to have to keep walking down the corridor to get food. Also, my husband and I were able to take turns getting food so our dog was not left by herself, but if I had been by myself, I would not have been able to leave her alone, so would not have been able to get cereal, fruit, toast etc.

The room was so comfortable and clean. I loved that you take dog friendly to the next level. With dog bed, bowls, gift box and a full doggy menu I was in my element. Breakfast was delicious and a great selection. Staff were very friendly and helpful.

The evening menu was disappointing and we felt expensive. We would have like to have seen a couple of classic choices like steak and some root vegetables rather than just kale and broccoli, my chicken was delicious but the red sauce was very heavy herbed and my husband's cod was small and tasteless, we left hungry.

Returning customers & this hotel was even better than we remembered it. Great location & views! Clean, comfortable, very large room (deluxe) & bathroom with excellent rainfall shower & bath with complimentary toiletries. Lots of attractive homely touches and period decor. All staff were so friendly, helpful & attentive. Good range of breakfast options, including fresh fruit. Dinner in the restaurant was delicious, though a little pricey.

Full English breakfast was a little bland, especially the sausages. The scallops (starter) at dinner were to die for, but 3 for £15 was rather steep!

The staff were friendly and couldn't have been more helpful. Our room was much larger than expected. It was clean and we had all the facilities we needed. We had an excellent night's sleep and enjoyed the first rate breakfast in the morning. The hotel is just a short walk into town which has lovely little independent shops, bars and cafes. The hotel is set in a large garden overlooking beautiful open fields leading down to the river derwent. We really enjoyed our stay and hope to return someday.

The restaurant food was lovely and good value for money. Whilst the restaurant is clean with a sort of French chateau themed design it just felt a little lacking character and warmth - but that's me looking for a negative

Our favourite hotel in North Yorkshire beautiful surroundings and views. The room was very spacious with a wonderful large comfy bed lots of attention to detail such as a Dyson hairdryer and chocolates from the chocolate maker across the road at the Talbot yard. The hotel actually feels like you’re in a large country/town house for the weekend but with excellent staff who were friendly and helpful ( especially the barman and breakfast staff). Looking forward to another stay soon!

Nothing liked everything

Excellent location, comfortable and clean throughout.

On departure I was challenged with an outstanding bar bill. I had charged nothing to the room card, paid all accounts by debit card but found another guest had charged a bar bill to my room. How is this possible, had the bar staff not checked the individual card, it seemed my explanation was not accepted at first and another member of staff was called to ‘negotiate’. Uncomfortable and unnecessary as I had no outstanding bill!

Loved that Classic FM was playing on a Roberts radio when we arrived. Hand written welcoming note in our room. Very tastefully decorated throughout. Very comfy robes provided. Fabulously powerful shower. Wonderful in-room facilities.

Dining in the evening and breakfast could have been better. Hard poached eggs even after being sent back to the kitchens for re-doing. Sausages were rather 'plastic' considering there are excellent butchers in the town.