Hideaway room was spacious, lovely and warm on still-chilly early April mornings thanks to underfloor heating. Comfy bed and pillows, plenty of hanging / drawer space, nice big bath AND separate shower cubicle. Nice touch was proper milk in a bottle in the fridge, rather than silly little UHT pots. Housekeeping good. Really delicious full Yorkshire breakfast and good choice of other breakfast favourites. Top marks to management for staff training; all were friendly, courteous and efficient.

Minor disappointment that we arrived hungry at 2.10pm to find the kitchen had closed at 2pm, although quickly solved by the purchase of 2 very nice, big sausage rolls from the bakers opposite!

Well located in the heart of Pickering, conveniently close to the main road bus stops and North Yorkshire Moors Railway station [we didn't travel by car]. An old fashioned hotel in the best sense; lovely old building and service of a kind you don't often get these days. We particularly enjoyed the breakfasts - an extensive menu, all freshly cooked to order. And, it was good to have two chairs in a double room: so many hotels for some reason only provide one.

Dinner was of good quality but a quite limited menu.

Excellent hotel, well run, with very friendly, helpful and efficient staff. Food was consistently good and used award winning local produce. Extensive, good looking breakfast menu. We both had the full cooked and it was outstanding. I have no doubt everything else would have been prepared to the same standard based on that, our fellow diners' discussions, and the evening meal in the restaurant prior.

V minor gripe. During the evening in the bar prior, and when we ate in the restaurant, there was a lack of piped music which left the atmosphere a little lacking. At breakfast the following morning it was remedied and made it wholly different experience.

There was a good breakfast selection available & the timings were great. Breakfast was between 07.30Hr's & 1000Hr's. The Staff were very friendly & polite. The Room we felt was overpriced at £222 a night. Evening Meal the same & a bottle of Carbinet Sauvignon red wine was £33 a bottle. There was also a 10% compulsory service charge.

The only thing we would have liked, would have been more time to eat your breakfast. As I stated earlier, there was a good selection on the Breakfast menu. Yoghurts, Croissants, Fruit Salad & Breakfast Cereals etc. When you sat down to enjoy one of these items, you were asked if you'd decided what cooked breakfast you would like. You hadn't had an opportunity to even look at the menu at this stage.

Bed comfortable. Loved the pillows! Food very good. Loved that the cooked Breakfast was Served, rather than buffet style. Staff all Lovely, Friendly and Efficient. Tea, Coffee, Biscuits & Cool Water in the room. Room to lay out all my bits in the bathroom :-) & car parking on site. Oh, and the Welcome Brochure was the best I've ever come across .... and we travel quite a lot!

What's not to like? It was totally Charming :-)

Breakfast was excellent, everything you could wish for was available, the staff were very helpful and friendly,

There wasn't anything that we didn't like, we were quite surprised with the standards of cleanliness given the age of the building, very impressed and we will probably stay there again, if there was anything it was possibly the drinks were a bit expensive,

Room 10 is a spacious room looking over the front of the property which you can hear people from the pub when they go out for a smoke but it’s not all night and doesn’t last long so it didn’t bother us too much. The room had tea and coffee facilities which had green tea for me… bonus. It was a very clean and welcoming room with a comfortable bed. The breakfast was lovely my husband had a full English and so did I but a vegetarian option, the food was delicious. The notes/info in the booklet for the guest to read is a must as it not only gives you information but is very witty.

Room 10 is right up at the top of the property so if you have mobility issue or a dislike of stairs ask for an alternative, we was fine. I’d be quite happy having that room again.

From the moment we entered The White Swan the staff were so lovely, the lady on reception should us both to our rooms faultless standard of decor . we were then told that the restaurant, although we had arrived later than expected ,would still be serving meals. Delighted with this we accepted the meal was first class. I cannot express how lovely the entire stay at this hidden gem and will not hesitate to recommend it to all.

I was greeted with a warm welcome and every member of staff I met seemed friendly and approachable. The room was clean, spacious and the bed and pillows were very comfortable. There is plenty of free private parking at the back of the hotel which is important to me. I had dinner and breakfast in the restaurant and enjoyed both meals, especially sampling some of the wine list.

The water pressure in the shower wasn't the best but this didn't detract from an otherwise great stay. I'll gladly return when I am next in the area.

It’s in a very nice location and the building itself is charming. Lots of character, antique furniture and open fires. Dogs are allowed in the Hideaway rooms which are set back from the main building. The hotel provides slippers bath robes doggy beds and treats. The hotel itself is quite informal and the staff are pleasant and helpful. It’s a lovely place in a very pretty little town.

Nothing.