Beautiful setting, lovely grounds. The inside of the hotel was impressive. Spa facilities were excellent.

At check in we were greeted by an aggressive receptionist, there had been a mix up with the bookings, not the hotels fault but the way it was handled was disgraceful . She was obviously aware before we arrived and was waiting for us in a very unpleasant manner. The manager and booking.com did resolve it. However it did not need to handled that way. Every member of staff were polite and pleasant. It made me feel uncomfortable every time I had to walk through reception as her shift seemed never ending.

Beautiful grounds, nice bedrooms, staff was friendly and helpful. Pool was nice although changing rooms could do with updating.

The big thing that let it down for us was the Linden Tree pub. Staff weren’t exactly friendly. Food and Drink massively over priced!!! Was over charged then asked for money back and staff weren’t happy about this is be aware of your receipts before leaving. Such a shame because this was the only thing that let it down in our eyes. I also heard another family complaining. I don’t mind paying for nice food and good service but unfortunately you get neither here.

Spa facilities were good. The room was spacious with a lovely view. The staff were very helpful.

The general fabric of the building is in need of repair. In the bathroom, the bath panel didn't fit properly, there was mould on the bath sealant and on the tile grouting. The carpet in the room had a hole in it (someone had burnt it with an iron?). The portion sizes of both the breakfast and the evening meal were smaller than I would have liked given the prices being charged. I think it was an attempt at being "chefy" when the kitchen is far from being Michelin starred. The food that I did get was tasty. I would have been disappointed had I paid full price for this room but I actually got a good deal on it which meant that I could overlook the negatives.

Staff were amazing, very helpful and friendly. I asked for an accessible room. Intending to have a room which was easy to go in and out with the dog. ( ie late night toilet trips) instead we ended up in an accessible room with lots of equipment to make daily living activities easier. This wasn’t really an issue just a bit stressful trying to keep a toddler from pulling the red emergency cords and obviously embarrassing when he pressed the panic button. Amazing professionalism from the staff when they came to reset it and clearly an oversight on my part when booking. We would definitely come back. Maybe as a treat to appreciate the luxury of the place and leave the toddler and the dog at home.

The hotel room and the grounds The room was very peaceful and extremely clean Very spacious with nice relaxing chairs We ran out of milk and a very nice housekeeper did go get us some fresh milk without any problem and should we require any more just to go to the restaurant The bed was very large and comfortable and was the pillows Great shampoo and bath gel too

It wasn't that we didn't like it but was a little disappointed with the menu at the linden Tree pub The Dobson restaurant served breakfast, which was nice ,plenty of choice from the continental buffet, and then cooked breakfast It would be really good and would fit in with the luxury of the hotel if this restaurant changed to fine dining or good cooked food

Spa great, staff were really friendly. My partner had an injured arm and the team couldn’t have been more accommodating of this when swimming etc. Comfy room and good facilities, bathroom was a little dated but perfectly functional. Only issue was the room service breakfast, £50+ for 2 mediocre breakfasts felt very steep, even if delivered to the room. Food was okay but no better than a chain hotel, yet almost double the price. Overall really nice, could do with a lick of paint and a refresh on breakfast options

The room was lovely and clean and the beds were very comfortable the food that we had from the linden tree pub was beautiful we got it as room service and it was still nice and hot when it arrived breakfast was also lovely and fresh and last the spa was nice and relaxing it did get abit busy round the pool with not enough seating for everyone but apart from that it was fine I had a back massage at the spa the morning we left and that was lovely and relaxing

There was nothing we did not like or enjoy

Staff were extremely kind and friendly. Breakfast was good, and the dinner we had at the Linden Tree Pub was nice. The setting was lovely, and convenient for trips out. Access to the pool was great - really enjoyed that.

The dressing gowns were shabby. The replacement, when we asked to exchange a gown with a ripped sleeve, turned out also to have a ripped sleeve. The other dressing gown had a torn hem. We were told they were waiting for new robes. Not feeling pampered there!

The location was perfect as an overnight stay ahead of a working day on Monday. The staff were helpful and friendly.

The breakfast quoted at £24 per head was far too expensive hence we opted to make alternative arrangements, dinner same at £48 per head seemed too high hence we ventured out on Sunday evening and enjoyed a meal for 2 for around £50. The bathroom was not entirely satisfactory with messy paint around the toilet seat and limescale around the sink and shower plus the bathroom door did not easily close.

beautiful gardens , gorgeous lounges and common areas, great dog friendly room with corridor access to car park. great staff, really accommodating. very clean and tidy. lovely clean spa with steam and sauna. great dog walking path in front of hotel and along side of golf course, and good pub within grounds with open fire and classic food well done. all for a reasonable price.

I would have to be picky to find something here. there were a few too many messages between booking and staying, promotions mainly and encouraging the fine dining. the only one about the hotel is the lighting in the grounds front of hotel. it’s so beautifully designed with mature gardens and lawns. the garden lights are like a hockey pitch in your face. they should be angled up or down away from direct eyesight to highlight paths or trees of parts of buildings, but they are just in your face not showing off anything and very unsexy. an easy fix