5,681 reviews
From
$86The Plaza Gunwharf Quays, Portsmouth, PO1 3FD, United Kingdom
5,681 reviews
1/37
Restaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Welcome to the Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel, where comfort meets convenience in the heart of Portsmouth, United Kingdom. Situated just 1 kilometer away from the city center, this 3-star hotel offers a prime location for travelers looking to explore the vibrant city. With over 6000 reviews, you can trust that your stay will be nothing short of exceptional.
As you step into the hotel, you will be greeted by friendly and attentive staff at the 24-hour front desk. The hotel offers a range of amenities to ensure a comfortable stay, including air conditioning, free WiFi, and private bathrooms. Whether you're traveling for business or pleasure, the Holiday Inn Express Portsmouth Gunwharf Quays has you covered with meeting/banquet facilities and a bar for those much-needed moments of relaxation.
Start your day off right with a delicious breakfast, available at the hotel. For those traveling with furry friends, the hotel is pet-friendly, although additional charges may apply. Parking is also available for an extra fee. With its convenient location, comfortable rooms, and top-notch service, the Holiday Inn Express Portsmouth Gunwharf Quays is the perfect choice for your stay in Portsmouth. Book your stay now for prices starting from just $86.
At the Holiday Inn Express Portsmouth Gunwharf Quays, we understand that for many travelers, their furry companions are part of the family. That's why our hotel is pet-friendly! You can bring your beloved pets along for an additional charge. So, no need to worry about finding a pet sitter or leaving your furry friend behind when you stay with us.
When it comes to payment options, we want to make your stay as convenient as possible. We accept Visa, Mastercard, American Express, and Maestro as payment methods. Please note that we do not accept cash, so be sure to have your card ready for a hassle-free check-in and check-out experience.
When it comes to choosing your room, we have a variety of options to suit your needs. From cozy double rooms to spacious twin rooms, we have something for everyone. For those who prefer a bit more space, we also offer rooms with sofa beds that can accommodate up to three adults and three children. And if you're looking for a view, our standard twin rooms with a view offer a picturesque outlook. All our rooms are non-smoking, ensuring a fresh and clean environment for your stay.
So, whether you're traveling with your furry friend or looking for a comfortable room that fits your needs, the Holiday Inn Express Portsmouth Gunwharf Quays is the perfect choice. Book your stay with us today and experience exceptional service, comfortable accommodations, and a prime location in the vibrant city of Portsmouth.
Closest airports
Southampton / Weather Centre
15.4miBournemouth Airport
32.3miLondon Gatwick Airport
47.4miLondon Heathrow Airport
54.5miRestaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
View
Upper floors accessible by elevator
Free toiletries
Show 4 photos
Standard, 2 Bed, Sofa
1 Sofa Bed
205 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Show 6 photos
Standard, Double/Single
1 Double Bed
1 Sofa Bed
205 sqft
x4
+
x3
More details
Non Smoking is 205 square feet and includes either a single bed 80-130 width or a double bed 131-150 width plus a sofa bed plus tea and coffee making facilities .
Show 6 photos
Standard, Double, Canal View
1 Double Bed
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Show 6 photos
Standard, Double, Courtyard View
1 Double Bed
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Show 5 photos
Standard, 1 Bed
205 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Show 4 photos
Standard, 1 Double Bed, Accessible
205 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Show 5 photos
Standard, Double/Twin
2 Twin Beds
1 Double Bed
205 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
Show 4 photos
Standard Room
1 Double Bed
205 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 4 photos
Standard, Accessible
1 Double Bed
205 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 4 photos
Standard, Sofa
1 Double Bed
1 Sofa Bed
205 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 4 photos
Standard, 2 Twin Beds
2 Twin Beds
205 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x10
+
x6
More details
Show 6 photos
Standard, Double, View
1 Double Bed
More details
8
5,681 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Joanna
9.1
June 2025
This is a solid, no frills hotel at a great location (right next to the shopping centre with its restaurants and cinema, very close to the train station and at a walking distance to the ferries and even to the beach). Breakfast is not very varied but decent (and included in the price). The beds are on the smaller side so if you need more space you should consider this. What makes all the difference is the staff - everyone is extremely helpful and kind and reacts immediately if there are any issues. Would definitely recommend!
Breakfast was a bit basic and not everything was replenished when they ran out of products - but you can always find something there
Svetlana
8.2
June 2025
The location was perfect – right in the heart of Gunwharf Quays, which made it super convenient to get around. Parking was also great value, with the first night free and the second just £2, which was a lovely surprise.
Unfortunately, the bathroom wasn’t as clean as expected. There was a strong smell of urine that lingered overnight, suggesting it may not have been properly disinfected. The shower curtain looked quite old and discoloured, and when the mirror steamed up after my shower, a drawing appeared that clearly hadn’t been wiped off – which indicated the area hadn’t been thoroughly cleaned.
Avinash
9.1
June 2025
Free wifi, Comfortable Beds, Fan was provided, Perfect location for Shopping (Outlets for most brands), Harbor Rides, proximity to Historic Dockyard on one side while on other side it is nearby to D-Day Memorial and Parks. Only 15 mins Bus ride to City Center or SouthSea pebble beach. Remember there are two bus providers in Portsmouth Stagecoach and FirstBus. Staff was very helpful to provide IHG Shopping card for us to get some Discounts at Outlets, and kept our luggage both on check-in day as we were early and on check-out day as we had late train back to London.
Lack of Aircon in the night while it was working in the day time. Fans were provided though
Purbasha
9.1
May 2025
Thank you for your hospitality during our recent stay. Although we were initially concerned when we were made aware that the air conditioning might not be working, I want to say how much we appreciated the efforts you made to ensure we were comfortable. The rooms were lovely, the location perfect, and the added touches — including the local discounts, late check-out, and refreshments — made a real difference. Your team handled the situation with professionalism and warmth, and we truly enjoyed our time with you. Special shout-out to your cleaning crew, the breakfast team and Guest Services member Maria (I hope I got the name right!) for being efficient, and kind — such a wonderful staff. We were happy with how everything was resolved. Thank you again, and we hope to stay with you again in the future.
We had a minor issue with the towels not being provided in one of the two rooms. But we were able to resolve it ourselves.
David
8.2
February 2025
Location excellent Breakfast very good. It might be advantageous to keep the dining room open until 10am Room bright, clean, well decorated, bed comfortable, good linen and towels
We couldn’t get bbc1+2 on the tv, the kettle didn’t work and the sofa bed/sofa was tired and uncomfortable….really let an otherwise lovely room down However, housekeeping sorted the kettle out immediately with a complimentary pint, and offered for us to change our room because of the tv, which we declined as we were able to watch tv on our devices via the internet, so we were very happy with the help we received
Stephanie
9.1
May 2025
The hotel is in a perfect location and, as a hotel guest, there are discounts to be had in the surrounding restaurants and bars. The hotel is clean and comfortable, excellent value for money and the staff member on reception on our arrival was excellent; helpful and very welcoming.
I wanted to ask one of the two men on reception a question about the car park when I was leaving. The first man palmed me off to the second man who told me he was in the middle of some admin and I'd have to wait. Unbelievable! This poor customer service marred what had been a great stay.
Darren
9.1
March 2025
Location was in Gunwharf which was excellent. Parking was free for 24 hours and then only a couple of pounds per night after that which for the area was fantastic as the parking is very safe and secure. The hotel itself included breakfast which was great. The staff we encountered during check in and check out were fantastic. Especially the check in staff who were very knowledgable and informative. The whole place was very clean and fresh. We had just stayed at another holiday inn in London which wasn't quite the same standard so we were pleasantly surprised. Free wifi too. Although we had trouble connecting to it. We had good phone signal so we didn't approach the reception team about this. I'm sure it would have been sorted if we had.
There were 5 plastic fingernails in the room that had been overlooked. This was sorted while we were out and we were given 2 free drinks vouchers for the issue. However when we went to get a couple of bottles of water from the bar they didn't have any water at all. Which we found quite strange for a hotel so didn't get to use the free drink vouchers. Also on a very personal note, the only plant based option for food was a sausage. We had stayed at other hotels before this one and they had a selection for each breakfast item. Again this is a very personal issue and wouldn't affect most people. Apart from that the stay was perfect
Zoe
8.2
May 2025
Convenient for the shops, bars and restaurants
The staff from the moment we stepped in the hotel were miserable and moaning! Lynsay moaned she was having a bad day, then when we actually checked in the girl was abrupt and we waited about 10 mins at the bar to get served and then the member of staff ignored those standing at the bar and started to check in new customers who had only just arrived. Service in this place was shocking. The other issue was the air conditioning was not working, not great on the hottest day of the year so far. Hotel itself is tired looking.
Teltheman
8.2
January 2025
This hotel is all about location. If you love shopping, eating and history then I would recommend this hotel as all this is walkable. Hotel car parking is in the main carpark next door which is very handy. Free the first night then £2 a night after which is better than the actual carpark chargers which can go up to £26 a day. Check your ticket is authorised before getting to the exit. Breakfast is included and is ok. Rooms are comfortable and the hotel is quite good value.
The communication from the hotel (I asked a question) is not so good, no response from my two questions. They do send a generic message the day before which answered my questions but getting no response is poor in my opinion. This is an express hotel so slightly basic and tired, marks on the walls and carpet. Our room was at the front with a view, we could hear slight thudding from the bars music. We also had children running around but not too late.
Jane
8.2
December 2024
The location is brilliant - with easy reach for the shopping outlet at Gunwharf Quays, the many restaurants, as well as the dock yard and on site cinema. We also easily caught a bus into the City Centre. The parking discount is an excellent bonus and the inclusive breakfast makes this a goof value for money weekend. Thank you. For those who are yet to discover it, please note there is an alternative cinema 'next door' in a disused unit within the dockyard - Cinema no. 6. It's brilliantly run and well worth a visit if the film showing when you visit appeals to you - this was a gem of a find!
We had stayed here at the same time last year, and the cleanliness of the bathroom was sub standard, however, this was not the case this year, and I will be booking for our Christmas shopping weekend again for 2025.
Attractions
Portsmouth Historic Dockyard
2.4miShanklin
12.1miGodshill Model Village
13.1miSolent Sky Museum
14.5miSS Shieldhall
14.6miPort of Southampton
14.6miIsle of Wight
15.2miNew Forest National Park
21.1miJane Austen's House Museum
23.9miPaultons Park
25.1miAttractions
Portsmouth Historic Dockyard
2.4miShanklin
12.1miGodshill Model Village
13.1miSolent Sky Museum
14.5miSS Shieldhall
14.6miPort of Southampton
14.6miIsle of Wight
15.2miNew Forest National Park
21.1miJane Austen's House Museum
23.9miPaultons Park
25.1miAirports
Southampton / Weather Centre
15.4miBournemouth Airport
32.3miLondon Gatwick Airport
47.4miLondon Heathrow Airport
54.5miRestaurant #1
Cuisines
Ambiances
Restaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
View
Upper floors accessible by elevator
Free toiletries
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Coffee house on site
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
American Express,
Mastercard,
Maestro
This property does not accept cash.
Does Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel allow guests to stay with pets?
Yes, you can stay with your pet at Holiday Inn Express Portsmouth Gunwharf Quays. The hotel allows pets, although there may be charges associated with bringing your pet.
At what times are check-in and check-out at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel?
Planning to stay at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.
Does Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel offer complimentary parking?
Yes, there is parking available at the Holiday Inn Express Portsmouth Gunwharf Quays. However, please note that there may be charges for parking. The parking is located at a nearby public parking facility. No reservation is required for parking.
What's the nightly rate at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel?
Rates at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel commence from $86. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What are the room types available at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel?
The hotel offers several types of rooms including Double or Twin Rooms, Standard Double Rooms, and Twin Rooms. All rooms are non-smoking and have a size of 205 sqft. The rooms can accommodate 2 adults and 1 child, except for the Double Room with Sofa Bed which can accommodate 3 adults and 3 children. The beds in the rooms vary, with options of 2 twin beds, 1 double bed, or 1 double bed and 1 sofa bed.
What are the main attractions at Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel?
At Holiday Inn Express Portsmouth Gunwharf Quays, guests can make the most of their time by utilizing the various leisure amenities provided. The hotel features a bar, where guests can relax and enjoy a refreshing drink after a long day of exploring the city.
Gunwharf Quays, a shopping and leisure complex located adjacent to the hotel, offers a wide range of entertainment options for guests. This includes a cinema, bowling alley, and a variety of restaurants and bars.
Additionally, the hotel is located near popular tourist attractions such as the Spinnaker Tower and the Historic Dockyard, providing guests with plenty of sightseeing opportunities during their stay. The hotel's convenient location also allows for easy access to the city's shopping districts and nightlife.
Overall, guests staying at Holiday Inn Express Portsmouth Gunwharf Quays can enjoy a combination of leisure amenities and nearby attractions for a well-rounded experience during their stay.
Does Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel have on-site restaurants?
Yes, the Holiday Inn Express Portsmouth Gunwharf Quays features an on-site restaurant. The restaurant offers a family-friendly and traditional ambiance, serving international cuisine.
Does Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel accept credit cards and cash payments?
No, Holiday Inn Express Portsmouth Gunwharf Quays, an IHG Hotel does not accept cash payments. They only accept credit cards such as Visa, Mastercard, American Express, and Maestro.
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