Breakfast was delicious, hot food to order, toast, juices, croissants and various home made jams and marmalade. Evening meals - I had sirloin steak cooked perfectly the first night and a prime beef burger the next. My partner had chicken supreme the first night and a chicken burger the next. All were lovely. We both had creme brulle and agreed this was the best we had ever tasted. Special mention to the lovely Receptionist who checked us on and out - she noticed my walking stick and was unhappy with the room we had booked (top floor which we were unaware of) she changed the room to an upgraded ground floor FOC - this made a huge difference to my experience, that you so much. We used the leisure facilities which were very nice. The hotel itself is lovely, full of Georgian splendour without being pretentious. Housekeeping was excellent. All the staff are friendly. What a lovely hotel.

Nothing it was perfect.

The food was the best in the area, it totally exceeded our expectation. There wasn’t an overly massive selection but they had mastery over the dishes that they do have. We had arrived on a Friday and I always get fish and chips on Fridays so I got that for laughs because the place had an opulent, old world charm, and they did the f&c perfectly. I always judge a place on how well they can do a basic and this place is set. We also tried the mackerel and the scallops, also very delicious. If I wasn’t watching my figure I’d have more than one pina colada too. Also the staff! They are all very friendly and warm, everyone just goes above and beyond making sure we have a good time. The hotel is just very pretty, sitting down by the bar and the drawing room just makes me feel like we’re about to have an Agatha Christie situation in our hands. And I saw that they are going to do a murder mystery night!

The pool was a little bit murky :/ the scent of the chlorine was really strong. I saw that the ceiling needed some refreshing as well. But all in all, everything else was good. We’d definitely come back.

Comfortable beds, room was a single smaller than I thought but was ok. Food was excellent, didn’t have any drinks in bar.

I booked a ground level room for my mum, this wasn’t done. I asked if both rooms were up the stairs was told yes but the reception man (two plasters on his hand) the man from the bar dark hair came over to ask the reception something. He should have said sorry to interrupt but he didn’t. My mum who has trouble walking & with the stairs. You could see she was struggling with the stairs, the receptionist should have asked if the room was suitable. The man who took the bags upstairs again surely should have asked. Plus we walked a long way round (we found a short cut in the end). The older gentlemen was the only person who realised we needed a ground floor room and managed to sort this out while we were eating are dinner. I did say we booked a ground floor.

The property is historic and beautiful, and the location is excellent for exploring all of Cornwall. The staff were super nice and helpful. We enjoyed the pool and gym. The restaurant served good food. We thought that the overall value of what got at the Penventon was excellent based on other options we explored in Cornwall. Redruth has lovely Victorian architecture and many interesting things to see and do. We particularly enjoyed visiting Kresen Kernow (archives with largest collection of Cornish documents), hiking to the top of Carn Brea for spectacular views from the highest point in Cornwall, visiting the fascinating St Euny church, and the fabulous pasties at Bray's and K's. All of these are within walking distance. We also enjoyed the nearby Great Flat Lode, King Edward Mine Museum and the local beach at Portreath. There are excellent trails all around the area for biking, running and walking. If by any chance you are descended from Cornish miners and interested in learning more about your heritage, this is a particularly good place to stay! Although Redruth has fallen on hard economic times recently, which is heartbreaking to see, it was once one of the most prosperous towns in England due to the mining industry and the history and charm are still there for you to enjoy!

There don't seem to be a lot of restaurants within walking distance of the hotel. You will need a car. Lots of shops in the downtown area have gone out of business and there are quite a few empty storefronts. The town could use an economic boost.

We LOVED how our dog was welcomed with such kindness and affection with the welcome hamper and offers form the super friendly staff if she wanted anything for her breakfast when we went down for breakfast. This increased our satisfaction of our experience and on that basis would stay with you again. The staff and food was also fantastic and couldn’t fault either.

We were very hot in our room but we’re glad to have a fan as the heating was far too high and stuffy for our liking. Also, the pillows on the bed should have matched the quality of the scatter cushions.

The staff were exceptional. Friendly and warm. (Slightly disappointed that the lady on reception couldn’t find our booking on arrival. After a long drive, this was not a great first impression. Maybe worth getting a list of names due that night so you are aware of who is coming?). But this was a minor point in a lovely stay.

The decor is overdone. Let this gorgeous Georgian mansion breath a bit. Patterned floors, walls, ceilings etc. is all too much. Peel back the layers. The features speak for themselves - cornicing, dado rails, staircase all amazing. Those Venetian light fittings are stunning. Let them ‘sing’ a little and don’t crowd them out with all the other decor. More simplicity and synergy in the approach to the interiors would make the spaces more sophisticated and classy.

Staff kind, helpful and friendly, nothing was too much bother for them. food excellent, breakfast generous, loved the shower and the products, room nice and big, bed massive!!! Not at all noisy, nice and quiet, cannot hear people in other rooms. Good size car park, no problem parking. Good size swimming pool!

Pool too cold and hot tub is too small considering people outside the hotel also use these facilities!! Rooms are lovely, but cleaning could be better dust on inside door of bathroom door and table in-front of sofa dusty, would be nice when house keeping came to maybe hoover round and fill product up instead of having to ask! Even though rooms are lovely outside could do with a freshen up hall carpets worn, doors to bedroom untidy need to either replaced doors or sand and re varnish.

I booked for my birthday, and paid £20 for early check in. The receptionist hadn't even looked at my booking before saying 'check in is not until 3pm' and no mention of my birthday. Its a rip off as the room was ready anyway- we had a family suite which was beautiful, housekeeping did a lovely job, Balloons and a note. A little outside area to sit. Not enclosed/private so you could not sit in your robe as people walk past with their dogs to access the gate beside the room. We all had robes, enough cups (usually hotels forget the children), water beside the bed. Lots of storage space. The bathroom was clean, Bramley toiletries, the only issue was no body cream which I would expect from a four star hotel so neither myself or daughter took any. As the room is ground floor the bathroom window should have a security latch so you can open it but people cant climb in via the carpark. We had afternoon tea in the lounge area, very nice. Good selection on the menu, great back bar. Dinner was delicious, I had a bottle of Bollinger as not too overpriced. The gym is small and could do with something nice on the walls - when on the treadmill its rather boring looking at a blank wall. It was disappointing the jacuzzi wasn't working and the receptionist didn't tell me at check in. I was however, asked if I'd had a free glass of birthday prosecco by the helpful lady on the spa reception desk. The receptionist also failed to offer this.

Receptionist not checking my boking upon check in. Not informing me Jacuzzi wasn't working nor asking if I would like my complimentary glass of Prosecco for my birthday - little things make a big difference to guests Fellow guests who had 3 yapping dogs they left in their room.

Room was clean, adequate size with good size bathroom and amenities. Breakfast was very good, lots of choice. Room service very good. We attended a birthday celebration whilst there and the staff were very helpful whilst we were helping to set it up.

To use the shower was very difficult (some mobility difficulties) and unable to lift leg over the high sided bath without support. No lift to bedrooms and although we were on the first floor this still neccessitated climbing a narrow staircase, then down a couple of steps again to room level. The porter kindly carried up our main suitcase as we would not have managed the stairs with it. The room was quite cold and although the reception desk were informed it remained cold for the two nights we were there. (There was heating in other areas but it was the end of September and the weather changed to a real Autumnal feel)

Period house, much altered, within walking distance of the town centre and railway station. Grounds a bit unkempt but gardens seem to be a work in progress. Decor a bit quirky in the reception areas and dated in the corridors but the hotel really is doing its best to welcome all types of visitor (including the neighbours' cats!). Incredible flowers in the outside entrance porch. Excellent food, including homemade jam at breakfast and very well presented evening dishes. Very friendly, efficient and courteous staff, and plenty of them.