Close to the town centre and riverside walk.

The outside seating area needed attention.

We stayed in the split level apartment which suited us, as three adults, to each have our own space. The location was great to be able to park the car up securely and leave it for the duration of our stay - I was glad to have read another review about the narrow entrance so I was prepared and confident to drive my Tiguan through! We dined in the restaurant at lunchtime and evening. The service was lovely and friendly, the food delicious and beautifully presented.

I wish breakfast had been included in the price. It was quite noisy in the morning but the hotel is so conveniently placed for easy access to the town that this didn’t bother me.

We were allocated a "snug" room which, although not spacious, was perfectly comfortable for our one night stay. We enjoyed an excellent dinner in the first-floor restaurant and a good breakfast next day in the same place. The hotel is located on one of the thoroughfares into Shrewsbury centre and so some rooms may experience traffic noise, but ours overlooked a side-street and so was fine in that respect.

There was a problem in adjusting the temperature of the shower, which we reported on leaving, but the Hotel would probably not have been aware of this if previous guests did not report it. Otherwise, the room was very good.

We had dinner at the hotel on both nights and it was very good. The room was stylish and bottled water and shortbread biscuits were a nice touch. The bed was comfortable and the shower very good. The hotel is very well placed for the town and we would definitely stay again. An added advantage is that there is a small car park - first come first served - which is rare in hotels in the town.

The only real problem was the heat. The room had no aircon - the hotel is an old building - and we couldn't open the windows as we were on the main road side of the hotel. There were two small fans in the room which made a small difference but the fact that there were fans in the room indicated that this is an ongoing problem.

The location was excellent close to the town centre and close to the beautiful river and bridges. The staff were fantastic especially woody the night porter unfortunately through no fault of the hotel, there was some essential water works that needed to be carried out just outside our hotel, they were suppose to be finished by 10.30pm but this was not the case and the workmen decided they needed to blast their music out of their vans by 11.30pm we couldn't take any more and our very kind and apologetic night porter woody offered us an upgraded room at the back of the hotel. (The loft suite) Wow lovely room . And we were able to enjoy our stay.

A very stylish hotel. The rooms are well appointed with good quality teas and coffees as well as delicious homemade(?) biscuits. Comfortable bed with plenty of pillows. A bottle of water was on our bedside table. The bedside lights are cute - shaped like old-fashioned oil lamps (but electric of course!) Bathroom was quite roomy with a good shower. We ate dinner at the hotel on both nights and the food was delicious. The waiting staff were charming and friendly. The location is great - everything delightful about Shrewsbury is within easy walking distance. Having a car park is a big bonus too.

The only downside is that the room was rather hot. There is no air conditioning and there were two fans in our room which helped although a bit noisy through the night. We had a room at the front of the hotel over the main road, so opening windows wasn't an option. The TV is rather small but this is a minor quibble.

Beautifully furnished, has a real boutique hotel feel. Staff were lovely and responded quickly to questions. We stayed in the superior double room and there was a small bed for my daughter in the alcove of the room. It was perfect. Restaurant was great too for dinner. Good to book in advance … pretty good breakfast included in our rate … some very quaint pubs a stones throw away

Nothing! Not really a negative however good to note that the entrance to the hotel parking is pretty tight (there’s a reason you can only turn right into the entrance!) however I’ve stayed twice in two weeks and both times got a spot. We had a wide Volvo and was fine! There’s an NCP car park almost opposite though if all else fails.

Perfect location, very helpful and friendly staff, great food.

Parking is through a narrow arch so watch out if you have a big car, we have a current 3-series BMW and it was a tight fit. The window in the bedroom was locked shut which was uncomfortable in the heat, especially at night when some fresh air would have been nice. The bathroom window will open but it's not as good and lets light in if you leave the bathroom door open to allow the air in. Some net curtains in the bathroom would be nice - it's partly-frosted but is overlooked by the buildings opposite, so watch your modesty.

Parking plus a very short walk to centre. Lovely décor. Very professional staff and present at all times - no waiting required. Bar staffed at all times and even did cocktails. Outdoor area for drinks plus lovely choice of rooms inside to sit and drink/snack. Breakfast was great and with a huge pot of tea/coffee. Toiletries provided plus loads of hot drinks supplies, iron, hairdryer, TV, fan, earplugs, bottle of water. Everything!

Bed was very hard and room was very hot. The fan worked a treat for me but not my other half. ( I appreciate that the hotel can’t prevent global warming!

Very satisfied n very clean n staff very friendly n helpful n has own car parking 👍

carpark is very tight but it has got a carpark so all very good as trying to park on a pubic carpark they don’t seem to do 24hr parking off one payment so got to be to vehicle early in morning not ideal! So really recommend this hotel 👍