Very close to the airport, all the staff were brilliant except on female on reception, we called her cybil.. if you get my drift… food as always very good, but fish and chips @ £20 …I don’t think so , rip off …

We stayed at the budget, beware it’s been rebranded and not for the best.. the shower a toilet have been separated and smaller, it your of a larger build good luck with that.. myself at 6’3” wasn’t easy but managed.. with the shower tray mmm, well..there is a small sticker inside the shower unit saying , shower mats available in reception, not great if your naked snd on the 6th floor, we just put down the small white towel, and used it as the shower mat.. and yes the room feels a lot smaller, I for one won’t be making this mistake again…

If you’re looking for a bargain place to stay with a bed and a shower, then this is the place for you. It literally is budget, but clean, neat, tidy, friendly, convenient and cosy. We love staying here as we literally cross the road and get our flight. The bar and restaurant are also very smart, friendly, and prices for the menu are reasonable too. If you want luxury go round the corner to Novotel but you’ll be paying a lot more too. Things that could be improved: The Toilet flush and the plug sockets are in awkward places.

Location was exceptional. We could literally see the planes on the tarmac from the room…. But with zero noise! Room was functional, clean and comfortable. The public areas were very modern and of a standard far exceeding the ‘budget’ label. We couldn’t believe the value for money and location. We ate dinner at the restaurant and again were pleasantly surprised by the quality and quantity of all the dishes we ordered. The prices were comparable to the airport prices, so again good value for an airport hotel. Highly recommend and will be returning. Special mention to our waitress Gauri, who was fab 👏🏼

Everything

Hotel was clean and check in process was painless. Location great for an early flight. Literally less than 5 minutes walk to the terminal. The room was clean and the bed was comfortable. It wasn't posh but that's not the point of an Ibis budget hotel. However, it was clean, comfortable and fuss free and I awoke feeling refreshed and ready for my 6h15 flight. Would definitely stay here again if the need arose. Hotel was also easily accessible from Birmingham International train station via the little monorail service. But is also walkable from the train station if you prefer. 10/10 throughout, and a very reasonable price for an airport hotel. I stayed in a double room, however, based on my experiene I have no doubt that the family rooms are also clean and comfortable. I didn't have breakfast at the hotel due to the time of my flight however the bar area was clean and the beer I had was good and very reasonable for an airport hotel.

Nothing.

I loved the place!!! The safe location. The immaculate and practical rooms. I was so impressed with their wonderful, talented, diverse staff. I have already rebooked. First, I needed my room changed due to my slight but non-visible disability. I felt uncomfortable asking, but I simply could not stay in that room. They immediately and empathetically understood and sorted it. Second, I snuck in the back lift, because it was closer to my room. Suddenly, my pass stopped working. So I snuck in when someone exited the lift, but I could not access my room. When I went to reception they already knew why I was there, and attended to me first. I had not said a word, but they told me that I could not access my room! No messing! I was impressed. When I kept asking how he knew, he just beamed smiles back at me. Third, I also have a very unusual food allergy and they were able to accommodate that also! They knew exactly what and how much of the ingredient was used in their meals when it was marinated and cooked. They were insistent that they checked. Despite saying no don't bother, he was off to the kitchen. No messing! They then kindly (and sensibly!) discouraged me from having the yummy item that I was allergic to, as they could see I was both surprised and disappointed, but they suggested something else. They really care about the wellbeing and safety of their customers. They are helping you when you are not even aware of it. You can just relax. I also was not made to feel apologetic, guilty, blamed or a burden for being different with less usual needs. I mostly appreciated the way that they unapologetically took co-responsibility for my safety without any drama. The warm care received reminded me of my departed mother. It really does take a village. Imagine how I would have felt if I had become ill, seriously unwell or someone found my room-key and accessed my room??! Brilliant, helpful staff who are an example for all other venues. Well done and thank you so much!

Nothing at all! My first 10 out of 10.

perfect for a 1 nıght stay

The fire alarm went off around 22.30. Very poor that no staff came upto the floor to tell us what was going on or to evacuate. After 5 minutes of it going off and no staff to be seen I got dressed and made my way to the stairs- only to meet the staircase full of people. Eventually people came up from the bottom saying it was a false alarm and we could go back to our rooms. Really wasn’t handled very well by the staff who could have done a lot better of coming to each floor to say what was going on .

The room was clean, the bed was comfortable and the shower was powerful and easily adjustable. Really good to have tea and coffee facilities too (though there's a semi-secret teapoint on the 1st floor!). Reception staff were able to lend a hairdryer, which saved me bringing one from home for a 1-night stay. Lots of choice for breakfast and, apart from the scrambled eggs which I appreciate are difficult to do well at volume, the hot food was very good.

There wasn't much space between the end of the bed and the wall in the double room, but that's a limitation that can't be changed. The window blind mechanism and one of the clips on the skirt hanger were broken, but these didn't affect my stay too much and were reported to reception as maintenance requests on checking out.

The Ibis is right across the parking lot from BHX. I had a lot of luggage so I took a cab for ease, but with one suitcase less I could well have reached it by train :) Staff was great, I ended up adding late check out some twenty minutes before the original time because my travel plans changed and the front desk was very helpful with that. My room was on the 8th floor facing the sky shuttle, but I had no problem sleeping, and breakfast is served in a pretty generous time window (6:30 to 10) so even with a late start in the morning, I still had plenty of time to eat. The room was snug, but perfectly serviceable, and the facilities spotless.

I am pleased to report that my stay at the hotel was entirely satisfactory and met all expected standards of accommodation. The room was adequately furnished and maintained in accordance with proper socialist principles. The staff performed their duties diligently, as befits workers dedicated to serving the people. Meals were provided punctually and contained sufficient nutritional value. All facilities functioned as intended, demonstrating the reliability of our nation's infrastructure. Overall, I found no cause for complaint, as everything was precisely as it should be in our great society. The experience reinforced my conviction in the superiority of our system in providing for the needs of the proletariat.

While our glorious socialist system ensures the highest standards of hospitality, I must report two minor deviations from perfection, purely in the spirit of constructive criticism to further enhance our collective experience: The absence of cups in the communal coffee area, undoubtedly a temporary oversight, slightly hindered the efficient distribution of caffeinated sustenance to hardworking guests. The shower's water pressure, when set to an appropriately warm temperature, exhibited a degree of weakness uncharacteristic of our robust plumbing infrastructure. These trivial matters, I am certain, will be swiftly addressed by our dedicated comrades in hotel management, ever vigilant in their pursuit of utmost guest satisfaction in line with Party directives.

Checking was easy, clean room, comfortable beds, and the restaurant foos was lovely.. perfect for staying before your flight, only 3 to 4 minutes' walk to the airport...

There is nothing to do about this hotel. You have to pass people that are standing right outside the hotel entrance smoking!! ,. also, the cigarette smoke smells wafting into the hotel entrance area , which is the restaurant area .. not Pleasant when you are eating lunch, evening dinner or having a hot or cold beverage, having to smell cigarette smoke.