I absolutely love the quirkiness of this hotel. It was so clean, and fantastic location to the NEC. 90% of the staff I met couldn't do enough to help you and was super friendly.

Unfortunately 1 of the members of staff was super grumpy couldn't be bothered and she was rather rude. Luckily the rest of the team made up for her. The other thing would be the parking. They dont say that you have to still pay for parking. We arrived on check in day at 9am and left the next day at 3pm and paid £25 and the car park is quite far for someone who struggles walking.

Really liked the styling in the room and the modern feel in the public areas. Liked the fact that I was asked where I would prefer to stay - first floor or higher up, as I wanted to stay on a lower floor if possible.

Food choice wasn't great on-site so I only ate there the first night. As a disabled person I would have really appreciated a grip mat in the shower. I had to stay holding onto the control bar to avoid slipping on the uneven surface. Personally I wish hotels would charge an extra £5 per stay to provide a rubber mat which could then be replaced for each guest (hopefully recyclable).

I booked this hotel because I was going to see Falling in Reverse at the Arena (which is a 2 minute walk away, I could see it from my hotel room!) [Unfortunately, as some of you might know the concert got cancelled but as the room was already paid for (and train tickets), I went.] I'm not familiar with this area of Birmingham, so I actually walked the wrong way from the train station the first time. But after a bit of wandering around the hotel was easy to spot, it's really close to Birmingham International. I really liked the vibe of the place, when I arrived loads of people were sitting near the entrance working and chatting. The lady who checked me in was lovely and told me I had a free drink to use whenever I was ready. (I ended up getting a mocha.) The room was a generous size for a solo traveller like me, the bed was comfy, and I really appreciated that I could open the window. I couldn't make the TV work but that wasn't really an issue as I had my laptop with me. Shower had decent pressure; I'm a bath person but it was refreshing to shower for a change. I'm a shy loner AND a picky vegetarian but I ventured down for breakfast. I had fruits, beans, some pastries, and hash browns. I believe I could have requested veggie sausages but once again, I'm shy. Stayed downstairs for a bit, watched people coming and going, had a coffee. Thursday morning was quiet, but Friday was busy. All in all, I enjoyed my stay, the floor I was on was really quiet, didn't hear anything!

Everything about the moxy is great for whenever there is a comic con or a anime con going, it has good food, great beds, nice stable WiFi, it's almost perfect!

Only thing I didn't like or what annoyed me on my trips is the breakfast options, don't get me wrong the breakfast is a great buffet type of thing with a lot of tasty food, but this is twice now where I've said I wanted to pay everything upfront, I had two rooms booked, on one they charged me ahead for the breakfast and the other they didn't until we left which after a comic con I thought I had more money, ended up going into negatives cause I wasn't expecting to pay anything more once comic con was done, along with the fact I can't tell if I'm being overcharged or not as there's no clear pricing or explanation for how they charge for the breakfast

We stayed as a family of 4, 2 boys aged 8 and 13. Room 202 was really spacious with seperate lounge area with sofa bed made up on arrival. Facilities in the room where great, TV in each room, coffee pods, teas, ironing room up the corridor. Great location for an event at BP live or NEC, parking was easy at £12.00 overnight (make sure reception validate your token). Breakfast is by far the best I've had at any hotel, loads of choice, jams, pastries, meat, cheese, fruits, yogurts, about 15 cereals, jams, spreads, full English, even overnight oats. Check in/out super easy. Rooms have aircon and heating, very clean. Staff lovely and friendly. Would definitely rec3and stay again.

Nothing, it was fab.

The location was perfect for my stay which was for comic con midlands at the NEC which was amazing and after I spent the day there once I got back and offloaded my things I came down to the bar and ordered some food which was delicious 😋 staff were very friendly and helpful and the room I stayed in was really nice too would definitely stay again in the future if there is something else on at the NEC 😊

The only thing I would say a negative is I didn’t realise the room key controlled the lifts 🤦‍♂️😅 I wasn’t told the lifts needed the key to get to your floor I kept getting on and off after the lift told me that floor I selected was cancelled 🤷‍♂️😂 other than that can’t fault my stay

The location of the hotel is directly opposite the entrance to the NEC, so perfect if visiting there. The staff were all really friendly, and actually seemed to be enjoying their jobs (quite rare nowadays!). The room we had was on the 6th floor and clean, well decorated and comfortable. There was no wardrobe, but enough hanging space on the funky exposed rail. Bathroom was small but with a big shower and very clean. It was quiet at night, but I think being on a high floor probably contributed to that. This is clearly a brand that is trying to liven up the hotel experience and it is working, from the funky neon lighting, and with little touches like the low level lighting that comes on below the bed when you get up in the middle of the night for the loo being quite innovative. The bar was lively in the evening, with a nice atmosphere and plenty of seating. The stand out for me though, was the breakfast. We paid £12 upon check-in and were not disappointed. I think it is the biggest selection of options for breakfast I have ever come across in a UK hotel, from cooked, to continental, to overnight oats, smoothies, yoghurt and everything in between. It's worth bearing in mind there is no parking at the hotel itself, but this is the same for all NEC hotels.

Can't think of anything at all.

Location was excellent for the event I attended at the NEC, both for the NEC, somewhere to eat outside the hotel (although food was available) The complimentary cocktail on check in was a pleasant surprise and very welcome. It was very quiet in my room despite an event being on at the NEC in the evening and I slept very well as a result.. Breakfast was lovely, with plenty of choice. The staff were helpful, polite, knowledgeable and the lady who helped me in the car park on Thursday lunchtime who was obviously off duty was a superstar. Many thanks to her indeed! If I am need of a room around the NEC in the future, Moxy will top my list of preferences.

The room, facilities and service were brilliant. Many of the staff behind the bar were also exceptional and i cannot commend them enough for their warm, friendly and helpful attitudes and behaviour. The coffee was also fantastic as was the food. The cleaners too also did a great job in the room and were also very helpful and caring towards my outfits/ suits and such.

I didn't like the cleaners coming into the room without knocking and even with a do not disturb sign on the door. This however only happened once or twice.

The hotel's location is absolutely fantastic, especially for anyone visiting the NEC, Resorts World, or travelling via Birmingham Airport. The modern and trendy aesthetic throughout the hotel was very appealing, and the spacious bar/lounge area was a great spot to work from, with decent free Wi-Fi. It was a relief to find the room itself was clean, which is always a top priority. The air conditioning in the room was a welcome touch, and we were lucky to have a fantastic view of the lake. The service allowing us to drop off our bags before check-in was also much appreciated.

While the room was clean, the size felt quite small, particularly for a twin room, and the bathroom was especially cramped. A significant negative was the unpleasant smell in the downstairs men's bathroom; despite appearing clean, there was a strong odour which seemed to be due to a drainage issue.