Very convenient for visiting National Trust properties in the area. Plenty of free parking. Friendly check in. Lovely room (4) overlooking the rear garden. Comfy bed, spacious, clean, good TV, tea/coffee etc, great shower. We had an evening meal in the restaurant. No need to book during the week apparently but advised at the weekend. Lovely food and reasonably priced. We made the mistake of not prebooking breakfast with our room so it cost us more than our friends in the morning. We had thought that £30 for two for breakfast was expensive to pay in advance and had intended to visit a local brunch facility but it's easier to just have the lovely breakfast at The Carpenters Arms (although expensive)

The waiter in the restaurant in the evening was surly and unfriendly. He was efficient but didn't crack one single smile the whole evening but you are charged 12.5% service on the bill and we felt that was not justified in his case. All other staff at the establishment were outgoing friendly and helpful.

Room was comfortable, staff polite. Lovely bar/pub downstairs and breakfast was delicious. Quite convenient for visiting Ightham Mote National Trust.

My booking details were printed out and on public view at the bar as you walk in (my personal details not kept securely or privately). I didn't like the need to check in digitally in advance of arrival (which is why my details were on display at the bar). I would have preferred to check in on arrival and my booking held on their computer until I arrived. There was a large cobweb from the lampshade to the wall/mirror in my twin room suggesting the room had not been fully serviced or not for some time.

Excellent size room and large bathroom with underfloor heating. Bed was exceptionally comfortable. Espresso machine and lots of choice for tea, coffee, hot chocolate. We chose to eat the breakfast and there was a super choice. Overall, it's the ambience and decor which make this place so appealing. Restful interior matching any boutique hotel. They even provide a bed and a bowl for your dog!

It's only downside is that it isn't in the heart of a village and the scenery around isn't that amazing. But a short drive from here are good towns and villages

Breakfast was good quality all around and the coffee was delicious. We found the music a bit annoying. The decor of the dining room and the pub is really attractive and sets a very nice ambiance both at dinner - which was really delicious - and again at breakfast with the sunlight streaming in across the outdoor seating area. It's beautifully designed. We stayed overnight and our room was lovely, beautifully presented and spacious. The bed and bedding were so comfortable. I loved the huge bath.

Although the inn was quite empty, the guests could have been spread out a bit more across the accommodation.

Outside - the property was attractively laid out with large areas for sitting, eating and relaxing, front and rear. There were heaters, blankets and comfortable seating, flowers and there was ample parking. Inside - very large, with several large, well furnished eating rooms, and also areas for sitting and perching. A large bar. Well decorated with many paintings and interesting furnishings. Quiet location in the country but near a small supermarket. Easy access to Tonbridge and Sevenoaks.

Nothing wrong with the property. The breakfast option had not been explained and from the menu it seemed as if a cooked breakfast had to be paid for, when it was included. Excellent fish and chips. The quality of the food seemed to suffer when it was very busy. The service was very good and quick. The servers and staff were friendly and attentive.

Friendly, welcoming staff. Lovely location and room. Dinner and breakfast excellent. Would stay here again

I understand you need to take a deposit for any unforeseen expenses however I was not made aware that the deposit would be cashed on my card immediately and not reimbursed back to my account straight away. If I had known I would have paid cash as a deposit!!!!

Very clean and well kept. Staff generally very pleasant and made lots of fuss over our dog.

Youngs Breweries seem intent on extracting money for everything. For example adding 12.5% 'discretionary' charge to bills, although on menu, in very small writing it says this is on Sundays. Also, the room refreshments are chargeable. Secondly, the rooms are upstairs which does not suit all dogs and the fire escape (available to take your dog out early) is metal mesh, which our dog hated.

The room was very pleasant with the little things that made the stay more enjoyable - plenty of towels, shower gel etc. plus a TV that worked which is a novelty in a hotel these days, though I don't understand why they never have the extra channels I have at home. I had very little dinner as was not hungry but it was fine. Staff very friendly and helpful.

They do seem to have a problem with checking out. I had the same problem last year and was late for an appointment. This year it took what seemed like an age and then they couldn't give me a proper bill, only credit card receipts. They have now sent me a bill. It's just a slight annoyance as I wanted to get to my next appointment a good quarter of an hour early and didn't manage it.

Staff great, friendly and helpful, pub lovely, room fine, loved the pictures on the walls in the pub, nice cosy areas in it. Beds really comfortable, and showers work really well. Lovely to have the snack options in the room, though we didn't partake. All in all, a pleasant stay.

We didn't say excellent because: we found the pillows a bit hard, the water was slow to drain away in the shower, we meant to report that but we forgot! The quiz night was on an App, which reduced the opportunity to fully enjoy it without taking part in it. The breakfast was good, though I felt the veggie sausages were floury and tasteless. None of these mean we wouldn't stay again though.

On arrival, we found free almond biscuits in a small glass jar. With that, we sat on the sofa in our spacious bedroom. We took a moment to appreciate its beams and serenity. From there, we counted three rows of pillows on our king size bed. Three rows of pillows and a bolster. Imagine that.

The flush of our toilet was weak and brought more anxiety (and water) than necessary to wave goodbye to humble deposits. My partner is also asking me to write a note about her pudding. She’s an apple crumble expert. She got confused by the floury texture of her crumble and its temperature: cold at the front and hot at the back. Maybe no pudding would have been good enough to follow the main meal she enjoyed so much.