The hotel is absolutely fantastic location and packed full of character. Quirky, unique and full of novelty, we were really impressed by the personality that our room and the rest of the hotel had. Lovely, warm and welcoming hosts added to the experience. The view of the harbour and Abbey from our window added to the charm.

Not the comfiest bed we've stayed in but that is a trade-off for the bespoke character of each room I guess. Some rustic plumbing choices in the bathroom. But that really is me just being churlish. We could have had 'perfect' and soulless or a couple of minor blips and what is surely the most Whitby hotel in Whitby :-)

The most unusual place we have ever stayed in, in the best way possible. Absolutely perfect for the area and the Whitby vibe. Quirky doesn't even come close! The lovely staff and the perfect attention to detail, the fabulous breakfast in bedroom service, the views of the Abbey and bay. I could go on but you need to experience it for yourself to be able to get the awe of the place. I would say though open the desk if you are in the Lewis room, cheeky! The bed was the most comfortable bed we have ever stayed in! Like a cocoon. The big deep bathtub was glorious. Thank you so much for our last minute booking, we were blown away by the whole experience. If we come back to Whitby it will only happen if we can book with you.

Having to leave!

The views were spot on ..😘would I go again maybe all depends on price top end hotel that doesn't include parking or breakfast unless you book direct with owners you get a better price on deal the place was clean Quirky and interesting staff great the room we had was outlooking the sea was noisy from boyracers going up the road like ding bats BUT the views made up for it ...

No breakfast at the price top end of the scale but a superb, different lovely hotel

The staff were all amazing and very friendly. Customer service was definitely a 10/10. The room (the crows nest) was themed beautifully and it was super clean. The cocktails in the cocktail bar were amazing, and the breakfast was so good! The bathroom was spotless and it had everything you would need for your stay. There was plenty of room for a family and all the rooms were super unique and interesting to investigate. The beds were very comfortable and the sea view helped me to have a great night's sleep. Can't recommend enough!!!

Incredibly friendly staff, such attention to detail at the reception and downstairs rooms too just like in the bedrooms, loved the list of recommendations on you receive on the back of the sheet of house keeping rules/wifi info etc, loved John the hotel dog, bed was insanely cosy

Some parts of our room were quite dusty, but understand things aren’t going to be spotless when there is so much fun/interesting decor that is unusual shapes

Truly the most gorgeous hotel, the friendliest hosts (shoutout to the sweetest boy, John the Dog), and the best bath I have ever been in. Quiet location away from the crowds, but 5 minutes walk into the heart of Whitby. Incredible views; take a brew outside to the end of the road at 15 minutes to sunset and feel your whole soul lift. We will be back.

We hated leaving. The hand soap is not as edible as it smells.

Hotel was quirky and quite unique; bed was probably one of the most comfortable I've ever slept in. Location was great; staff very friendly and extremely helpful; toiletries provided smelled amazing. If you are looking for somewhere a little different, this hotel is a great choice!

Room only had a bath (which I hadn't appreciated) so a shower would have been more practical for me (although the bath itself was a deep cast iron one which was amazing!) Parking was an absolute nightmare and quite stressful Had to remember to ask for milk before going to my room in order to make a cup of tea

Such a great hotel - must be the best location and views in Whitby, looking straight over to the Abbey. Staff were lovely and the hotel is very quirky with interesting stuff literally everywhere. La Rosa room was great and bed very comfy. Nice bath too.

Nothing - it's great. A shower would be handy but the bath was nice so you don't mind at all.

The bedroom was beautiful and ckean. Tte whoie hotel is quirky and an adventure innitself. The location is excelkent.

When you book through a 3rd party, breakfast is not included.. This was our 3rd visit and 1st nooked through a 3rd party. As a rule, breakfast is exceptional, so we were sorry to.miss out.

Individual style of the hotel. Staff lovely and helpful. Really clean and well maintained. Quirky finishing touches were amazing.

Room was small, no wardrobe so would be difficult if staying for more than few days. Dining facilities were very limited so dining out essential.