Fantastic room (Helga Maria), lots of character, with low, beamed, ceiling (but fine for me (6'1")), and pleasantly spacious, located at the front of the Inn, overlooking the main throughfare. Breakfast was excellent, and the location is perfect for any sightseeing, being a few minutes walk from the 199 steps or either of the two piers. Evening meal was a little expensive, but absolutely worth it, and would totally eat there again. The bar is 'compact' and atmospheric, and the beer is good.

Parking can be a bit of an issue, as one would expect for the location, and the popularity of the seaside town, as a whole, but there are places within a short walk - I ended up having to park at the Abbey car park, on the hill, but then it was easter weekend, and it was uncharacteristically sunny, so I expected to have an issue - only a five minute walk down (slightly more going back up).

Nestled in my favourite part of the old town with all the gorgeous little shops the location is superb. We had no view at all but we didn't mind. It's dark and old but with bags of atmosphere and charm. The dining rooms are lovely. Breakfast is good but not exactly plentiful if you're starving hungry. It wouldn't do them any harm to throw an extra sausage or two eggs on the plate instead of just one. Staff are very friendly and helpful. The bed was comfy and the bed linen was gorgeous and soft. Nice big walk in shower but water temperature was erratic. We will definitely be returning because it's just a lovely little place and we enjoyed our stay very much.

We didn't dislike anything.

Cute little dog friendly b&b is in a great location nexto all the whitby fun. A firestick in the tv would be a great addition. Alot of stairs, but we were aware of this when booking, so it's not an issue. Shower was fine. The actual bar area is quite small, which we weren't expecting. Staff friendly. Breakfast could have been hotter and I didn't realise toast didn't automatically come with the fry up until after ( it does state at the bottom of the menu it's available though but I didn't notice until after ). Bin hadn't been emptied in our room from previous guests, and snacks/tea/coffee tray hadn't been refilled either. All in all though, would stay again and was value for money

The room was very comfortable and warm. Kettle, coffee, etc. provided, we just had to ask for milk. Simple check-in, we were also shown a side entrance as it was early evening when we arrived and the pub was full, so we didn't have to carry our bags and walk our dogs through. Yes, dogs, some rooms are dog friendly. Ours had a hearth on the fire still in, so the dogs' bowls were perfect in there. The shower took a little bit to warm up, but the pressure of the water was great. Breakfast was lovely. Location is perfect.

There was no view out of our small windows, only of a roof next to us. That's the only thing we could have wished for.

Brilliant location, lovely room, good size and good quality mattress although personally found it a little firm for my liking but this is always a difficult one.

Really disappointed by the breakfast. Asked for well done bacon and sausage, neither were, snotty poached egg, tomato shown to the grill and rock hard when menu listed 'roasted' although personally I and many others would prefer tinned option as you know exactly what you'll get, beans were on a tiny 1cm sauce tray, not really a 'portion' and clap cold. I understand the chef is busy but we were the first in the dining room for a good 20 minutes so should have been much better. Cleanliness of the room was OK but could have been better. I didn't notice on booking but the steep steps and fact some of the rooms at on the 3rd floor isn't great for people with mobility issues, I think this should be made clear on booking.

Great location, awesome breakfast, and restaurant. Friendly staff were always ready to help.

Rooms are decent but access to some of the higher rooms i would not recommend for the elderly as the staircases are frighteningly steep, narrow and twisting!!! Walls are thin and I could hear every single word the occupants below were saying to each other! Very creaky floorboards which i could hear the occupant below complaining to his wife about to the point where he's even shouted up "can you stop bloody moving around up there!!!" I didn't want to but had to go down and calmly put him in his place.

Lovely quaint surroundings, staff were so lovely and helpful throughout. The building holds so much history, and my dogs were catered for throughout. I was allowed 3 dogs in my room who were loved on by all staff. The breakfast was fantastic. Recommend highly over the dinner offerings.

The boiler in our room was so loud, unfortunately, and kept me awake most of the night. There was also a lot of difficulty finding anywhere to park and difficult to drop off and bring items in. Lots of stairs but expected as this is a very old historic building. The food was underwhelming for dinner, and we were all disappointed by the portions of fish.

Lovely comfortable clean room with king size bed, wardrobe and drawers, tea/coffee, biscuits and fresh milk, en-suite with fluffy white towels, loo rolls, shampoo and shower gels. The staff were lovely, friendly and helpful. We tried a traditional full English and vegetarian breakfast and both were very good. Hot and tasty. The hotel has a great history with wonky walls and floors, not much soundproofing but it certainly has heaps of character. We will definitely stay again.

It was a tiny thing (and the only thing) but I couldn’t find a comfortable pillow out of 6 (but I have problems with pillows at home)!

Staff were excellent. Friendly, helpful and attentive. We booked the room at the top of the hotel, we arrived early but were allowed to leave our luggage until check-in. Once checking in our hefty luggage had already been taken up to our room. Hotel, bar and restaurant are full of charm you'd expect from such a historic building. Central location couldnt be better and no issues with noise.

Shower/bath facilities were not great but not bad either considering the age of the building so not complaint worthy really. I couldnt get tv remote to work - again, hardly complaint worthy as I didnt come to Whitby to watch tv.

Beautiful old building with lots of heritage, excellent location on the east cliff. The room was warm and spacious. Staff were friendly, helpful and very welcoming. Bottomless coffee at breakfast was really lovely quality.

WiFi was sketchy - apparently this is a problem everywhere on the east cliff, not just this hotel. The room was a little tired and dusty, not all roller blinds working, and the room wasn't serviced every day; however I think this was reflected in the fair price. Breakfast was good but they use sliced bread for breakfast sandwiches; a local Bothams roll would have been lovely!