On arrival we were offered a welcome drink, staff were helpful and very friendly. Room was very spacious and nice decor and the bed and pillows were extremely comfortable. Bathroom was a good size too. Tea and coffee facilities and free water. Location was amazing and we visited the Loft bar which had a great atmosphere and great views. Car park we had to pay for which I think should of been included, plenty of parking available.

Shower didn't hold while showering so had to hold it, but it was powerful - Parking charge, think it should be included.

Great attitude from the staff on entry – Paul, Jaspreet, and Adnan were very welcoming and offered me a nice glass of Prosecco on arrival. They described all the facilities clearly and ensured a quick check-in and check-out. Really good team and company vibe – I can’t wait to go back! The Sky Bar on the top floor has amazing views, and the staff there are equally attentive and polite. It’s a great place!

I found it a bit difficult to find the way from the station to the hotel, but with help managed it ok. My room was comfortable, quiet and clean. I thoroughly enjoyed the evening meal I had in Oxbow restaurant, with stunning views and helpful staff. Breakfast was very good, but I would have liked having a hot plate for my cooked items, rather than a cold one. As I currently need to use a walking stick, a staff member was kind enough to help me when needed. An enjoyable stay - thank you.

Availability of hot plates at breakfast

The room was very clean, bed and pillows very comfortable. All the facilities needed were available in the room. The staff were very friendly.

If you don't know the area is very difficult to get your head around how to get into the hotel, due to the work road in the front of the building. The night receptionist was very pleasant and friendly, but may need more training. I was not asked if I have been the hotel guest before. No explanation were given where my room was or description of what was available on the site.

Lovely hotel and staff. Excellent breakfast but thought should be included given price paid for the room. Very comfortable beds.

Parking difficult to find, needs better signage or knowledge when booking. Would have liked a “guest” bar area that was quieter. Drinks very expensive and didnt feel like going to the sky lounge when youve just arrived after a long day. Area at reception would of been pleasant to sit by a bar

Nice modern property. Rooms were nice. The person that helped with check in with excellent. We were meant to be staying in another hotel round the corner because we had a dog with us and didn’t think Hilton would accommodate him. The other hotel had a power cut so I went in on the off chance and they couldn’t have been more helpful.

The aircon was a bit weak

Very accessible, easy check in. Lovely rooms. Visiting family so ideal.

Tea tray was not refreshed or cleaned, dirty cups and glasses left from day before. Upstairs bar lovely but as travelling alone would be nice if maybe you could have a glass of wine on an evening in the lounge downstairs beside reception so a bit more informal.

This is absolutely beautiful Hotel with amazing room. Staff were very friendly and went out of their way to make me feel welcome. The views from the restaurant are stunning. Breakfast was good and the ambience great .

Nothing

Location right at the centre of Woking, great access to the Mall for shopping!! Also great views from the room which was on 17th floor, and even great view from the OXBO restaurant on 21st floor, especially at night!!!!

Spacious room which was very clean. Friendly staff and great views from The Loft, sky bar.

Confusing lift system. Didn’t really understand why you needed to present your room keycard for the lift to operate.