Stunning building and grounds. The breakfast was good, we enjoyed the freshly made to order hot food. The period room on the top floor was amazing with great views! Bed was very comfortable and good size. The staff were extremely accommodating and polite.

The first room given wasn’t as per the pictures on the booking.com, however after asking to move we were shown a room that reflected what we expected and beyond. Breakfast was a bit expensive for what you got.

The hotel and facilities were very good as were the grounds.The position of the hotel was ideal for our visit.

The breakfast needs working on for the price you charge. You could tell items were pre cooked before service. Sausages had probably gone through a fat fryer as the skins had shrunk which doesnt happen if pan fried.Maybe a full tomato and not half of one.The baked beans in the ramakin were nearly solid which shows had been boiled for a while. Breakfast is the dish which sets you up for the day in both quality and presentation unfortunately this did not.

I have stayed several times before when visiting family. It is one of my go to places to stay when staying in Wolverhampton. It's a known quantity with clean rooms that have all you need. This time I was travelling alone so it was essential for me to feel safe during my stay which I did. There is a well-lit car park which I needed as I was arriving when it was dark. Love that they have a restaurant on site and that room service was available. Great buffet breakfast with the option of a cooked to order meal too. Good communication with my specific requests being acknowledged and responded to.

I am not sure if it is because I always book via Booking.com but we have never stayed in the old, charming side of the building.

Room 38 seemed tucked away on the end of the corridor, so heard very little noise from others. The Receptionists were very welcoming and the American waitress was very attentive and made us feel special (went above and beyond).

The heat in room 38 was unbearable when first entering the room. Had to turn on the fan and open the windows for an hour or so, but didn't know where the heat was coming from as all the radiators were turned off. It wasn't hot outside either. Could really benefit from A/C if heat comes from rooms below. On the opposite scale the sink's hot water taps in the bathroom didn't seem to get hot, even though there was a hot water warning label there. The shower's hot water worked fine though.

The character of the building was breathtaking. The staff were super friendly and helpful. Beautiful rooms, grounds and decor.

The mattresses could benefit hugely from a soft topper as they were rock hard and bare, I could feel the seams and springs. The continental breakfast is way overpriced. It includes toast, cereals and fruit. Any hot food was to be ordered and paid for separately. We ended up paying £25 for 3 slices of toast and then extra charges for a decent coffee.

I have wanted to stay at The Mount Hotel ever since i was younger as i grow up in Tettenhall . It was always viewed as a very old and historic building full of history and very comfortable . Staff were amazing so friendly and the room and breakfast were very nice.

I appreciate not everyone can stay in the main building and i did ask if I could , but i was put in a room in the newer wing at the back which is very unattractive compared to the main hotel. There needs to be some monies spent on the outside of the building .

I recently had an accident which has prevented me from residing at home alone in the short-term due to mobility issues. I booked a room at The Mount Hotel and I was pleasantly surprised to find that I had use of an accessible room on the ground floor that had every facility that I could wish for and more, including a comfortable bed. The hotel is spotlessly clean and the food is superb. I cannot praise the staff enough for their kindness, help and support at a remarkably difficult time. I would recommend this hotel without hesitation.

A guest information pack either in a paper format or accessible electronically would be helpful.

Place was beautiful and the vibe of the entrance was lovely. The room was good sized. The bathroom was comfortable with a very important window. The bed/pillows were ok. There were plenty of electricity outlets which hotels tend to not have a lot of.

There was a lot of noise in the hallway all night long. I get there was a wedding but it seemed that the guests kept partying in the hallway after the party had ended. The toilet made a very very strong noise every 10-15 minutes that kept waking us up.

Options for breakfast was great. Variety for different dietary requirements. Room was a good size with a comfortable warmth.

After giving me the menu at breakfast the staff member disappeared and I didn’t know how or where to order the breakfast. The staff member came back and I ordered porridge and eggs Benedict to follow. Both were brought out at the same time and the porridge was only lukewarm. The radiator in the bathroom never seemed to warm up the bathroom so it was chilly in there. Very little shelf space for makeup in the bathroom. And no good lighting around mirrors to do makeup in the bedroom.

Shower floor is quite slippery and a potential for a fall. The bathroom is generally the most dangerous place for dangerous falls and was nervous of how slippery it is. Pillows not great. I wasn't able to adjust the heating and didn't see any instructions (I'm new to the UK so not familiar) It would be great to add paper towels or towels to use in the gym to be able to wipe down the equipment and have water dispenser available would be ideal.