Coming off a cruise ship, this is the first hotel you hit. Initially our room location was disappointing as it was beside the elevator. It easy indeed noisy, but that isn’t the hotel’s fault when people are shouting and kids are running. They couldn’t move us to a king elsewhere but offered a queen - near the stairs at the far end of the hall. We decided to stay in our room. We did a day excursion with the marine tour company, housed inside. Convenient.

The room rate is high but I get it. Alaska has inherent sticker shock. It was clean and pleasant and the room was huge. Overall, price was likely inline with hotels on the waterfront. We did not have a rental car so location was key.

We spent 2 nights in Seward after a cruise and this hotel was absolutely perfect! The staff was amazing (shout out to Brittany, she was so nice and wonderful!). The location is perfect, not too far from the port, and close to shops and restaurants. It is a little over a mile to the actual downtown, but in the season, there is a free town shuttle that stops right out front of the hotel that will take you into town, that was super convenient. The room was very very clean and spacious, we loved the upper floor looking at the marina watching all the comings and goings and even some wildlife, and they even have complimentary binoculars in the room!!!1 The complimentary breakfast was outstanding, and the attached gift shop was so cute and had a ton of local and really nice souvenirs, local cookbooks and local books about Alaska. One of the most appropriate for the location hotel gift shops I have ever seen, really loved the book collection. Can't say enough good things, and would definitely stay here again on another Alaska visit!

Conveniently located near both cruise ship pier and train station, and with a free shuttle bus to take you all over the small town. Good free breakfast served until 10 AM. And tour operators in the lobby.

We had arrived early so we were waiting in their lobby sitting area. They were supposed to come get us when our room was ready (which they estimated would be 2 to 4). At 5, we finally approached the desk and were told the room had been ready for more than an hour, but no one had told us.

This hotel is conveniently located near the train terminal for Alaska Railroad. In fact, we walked from the train to the hotel while the hotel collected our luggage from the train and transported to their facility. Check-in was easy and fast. When it was time for us to board our cruise ship, the hotel transported our luggage from their facility right to our cruise ship. Staff was excellent in their service. Breakfast was generous. The hotel is right on the water and provides a wonderful view of the harbor and the surrounding mountains.

Not a thing.

The location was amazing with excellent service. We could walk to all of the activities we wanted to do. It was very clean! Highly convenient service if you are traveling by train because they transport your luggage to and from the train for you! Breakfast was delicious with good selection.

The cost was a bit ridiculous - we would love to stay there again and for a bit longer, but I don’t think we could afford to! I also didn’t like how crowded the breakfast room was - there were no tables available when we went down to eat. They either need more seating options or better organization. There were a couple tables of adults who were done eating and just sitting and talking without independently noticing or caring that a family with 2 kids were waiting to sit down to eat.

Hotel location, views, proximity to restaurants. Fjords tours starting point is excellent. Breakfast was good

Front desk was unfriendly and acted resentful to answer a simple question about the hotel service. She was curt and disrespectful to me. There wasn’t any tourist information. The room was fine except the pillows smelled stale and funky. I missed having lotion available in the bathroom.

The staff at 360 Hotel went beyond expectations with their courtsey and hospitality. We had a loud rowdy family with kids and every single question was answered with patience, a smile and a friendly attitude! Brittany especially went above and beyond, with as many people they see coming thru either before or after a cruise, you would think eventually they would get tired of the same questions, but they always were 100 % above and beyond nice!

not thing, everyone who worked there was the best crew I have ever seen

The beds were super comfortable and the view was lovely.

The sound proofing wasn’t great. There happened to be a lot of kids there who were running up and down the halls unsupervised and they could have been in our room. Brittany took amazing care of us and recognized the issue immediately, moving us to a quiet lovely room.

This place was such a wonderful surprise!! It is an older hotel, but it is literally one of the cleanest hotels I’ve ever stayed in. I even mentioned that to the front desk and they said that the manager of housekeeping makes sure to go through each room multiple times with her staff to ensure cleanliness…amazing!! Also, the staff couldn’t be friendlier. I felt so welcome. The breakfast was fantastic and so was the coffee. The area we ate breakfast in was so roomy and clean. I highly recommend this place for anyone visiting Seward!!!

Loved the location, comfort of the beds and how clean the hotel was! If we are ever in Seward again we would 100% stay here.

Breakfast included was great but the space to eat was very squishy and at peak hour very hard to find a table ( or move around to get to a table as the tables were jammed together very tightly)