I liked the dog friendly environment, didn't feel like I had to tip toe around when walking my dog.

The carpet in the rooms. They seemed old. Recommend replacing with vinyl plank flooring.

The Stay Was Wonderful. But sadly the toilet paper used by The Hyatt Hotels Was Like Using Sand Paper And Actually Made Me Bleed. As A Business Owner Myself The Cost Of Saving A Few Pennys Compared To A Important Normal Human Task Which You Yourself And Every "Human/Customer" Practice Is Not Justified. In My Business I Would Make The Employee And Owner Of The Business Use That Toilet Paper Themselves So They Could Experience The Comfort/Discomfort That All Hyatt Customers Feel And Then I Would Fire Them. I Could Never Have A Representive Of My Business Brand Bring Any Negative Experience That Is Completely Avoidable. Of My Stay At Hyatt Hotels This Is What I Remember And Felt The Most. Not A Pleasant .....

Breakfast was just continental but sufficient and included in the cost of the room. The very large eating area was packed with customers every morning. There is a bar with wine, beer and hard liquor. Nice Pool area with shade, lounges, tables & chairs. Large rooms well appointed. A good homey feel about the whole facility that others also shared. Centrally located in the Phoenix area. Excellent baked goods and other eatables for sale.

A little loud sometimes. No Belgian waffles? Not sure if there was anything wrong with this hotel as it may not as luxurious some top tier hotels but perfect for most families, groups and singles.

The location was perfect for us with many restaurants within walking distance. We felt safe in the area as well. The staff were extremely nice and very helpful. The breakfast was very good every day and they kept the dining area clean. Coffee was good which is a hug plus! Internet was fast enough for me to work during part of our stay. We needed to extend our day and Leslie at the front desk made it possible for us to stay in our same room which was extremely helpful for us!

Although the breakfast was good, it would have been nice if it was ready when they were supposed to be open. Coffee available in the lobby around the clock would be nice for those of us who stay on EDST.

Room was nice and clean. The breakfast was great, staff were super friendly and we over all enjoyed our stay and will likely stay again when we come back to AZ to see family.

While the bed was overall comfortable, the pillows in our room sucked. They were not comfortable and completely flat. We tried to double them and fold them up but it didn’t help. Not saying all the pillows of the hotel are like this just the ones in our room. Would still stay again but will probably bring my own pillow from home next time.

The staff, rooms breakfast are great! We know from previous stays however we were unable to complete our last two reservations because of illness. The Hyatt manager was kind enough to call and told us to reach out to booking.com and he would refund the charges. I did contact them and was hung up on three times and finally was told no the don't do refunds. Just their attitude alone is enough for me to say It will be a cold day in h%^ before we us them again.

booking.com they suck big time !

Nice / clean. Staff were approachable and very nice. The atmosphere was very inviting. The breakfast was wonderful! We came into town for business and a medical procedure. We needed to freshen up prior to my husbands procedure and it was technically too early to check-in. I called the hotel and they were able to let us have a room earlier so that we could rest. They even gave us bottled water. They really went above and beyond. Everyone was so kind and helpful. We thoroughly loved this stay and will be back. Thank you!!

Everything was wonderful!!

All in all a great place to stay! Breakfast location was excellent. Coffee was nice and hot. Staff always were pleasant, helpful and had a smile! Room was clean and spacious. It was quiet and well kept. My daughter who I was traveling with used the pool and was pleased with that as well.

Maybe a little more variety in the hot items at breakfast would have been nice, i.e waffles but all in all a good stay. We would definitely stay there again.

Hotel was very clean and quiet. Staff were helpful and friendly. Pool and hot tub area were very nice and CLEAN. Hotel is in a great location surrounded by restaurants and shopping, close to the freeway entrances.

The only thing that we did not like were the beds and pillows. Honestly, one of the most uncomfortable beds I have ever slept in. And the pillows were some of the worst I have ever used.

The staff was great made accommodation when needed. The room was spacious and clean. Very quiet

The only thing that was a concern was the toilet not being secure to the floor, so when you sat down, it moved a little. But other than that miner issue, I would still highly recommend The Hyatt Place and seeing for yourself. You won't be disappointed.