Lovely lobby, very friendly and helpful staff, great breakfast.

Our room had a balcony with a view. However, the balcony was above a busy intersection on a very busy highway. Too noisy to enjoy - breaking trucks and motorcycles. Our room was decent. One lamp was missing a lightbulb and I tried to call the desk, but the phone didn’t work. Walked downstairs to get a bulb but maintenance had already gone. During the night, our toilet was plugged, but maintenance was gone until 7am. Maybe it was bad luck, but ask for a room away from the highway.

The lobby was so charming and inviting. Enjoy the complimentary breakfast outside on the terrace or next to a roaring fire in the dining area. We were traveling with a dog and they were very accommodating. The entire staff was very friendly and helpful. Location of the property suited us well because we were taking day trips toward Sedona and hanging around Prescott at night.

This isn’t a critique, but the only thing I could say is that our room was facing the main road and it was a bit noisy due to the traffic, but I think that’s because it was a pet friendly room.

Excellent independent hotel. Lobby area is spacious with lots of comfortable chairs & couches, and a fireplace. There’s even a small wine bar. Rooms are comfortable, well appointed and have private balconies - some have great views. Breakfast buffet is included and was the best of my trip. Scrambled eggs, bacon, waffles, cereal, fruit, yogurt, bagels - huge assortment. The staff is incredibly friendly and helpful. Covered parking, and on-site Tesla charger was very much appreciated. Just a few miles to the downtown area.

Nothing to dislike.

The complimentary coffee bar and breakfast buffet was a big deal for us considering we had two children. The older lady who seemed to have worked the kitchen area was so understanding and nice with accidents occurring (on our behalf) we really appreciated her. All front desk employees were great with hospitality, provided great customer service and was very informative. A couple employees recommended some really good places for us to take the kids to and this is really what made our trip complete!

I do not know of the housekeeping policy, but assuming housekeeping was supposed to come on a daily basis, they did not come one day out of the four days we stayed (not too much of a big deal). Something that really disappointed me was that I found old chewed up gum stuck to the bedside lamp shade (but considering how understanding we are, this also was not a big deal to us). We’ll definitely be coming back!

Overall, the hotel provided an exceptional stay. The breakfast was varied and delicious, the room was comfortable and well-equipped, and the bed ensured a great night's sleep. The attention to detail and the quality of service made the experience memorable. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

We couldn't find anything to dislike about our stay and would highly recommend this hotel to anyone seeking a luxurious and enjoyable experience.The decor was modern with an old world charm creating a touch of elegance, with a comfortable and inviting atmosphere.

I enjoyed the property not being in the downtown Prescott square. We had a scenic view of the snow covered mountains. And we didn’t have any issues driving less than 4 miles for meals and adventures. Beds and pillows were comfortable.

Preferred the covered garage had more available spaces. We got snowed on and had to use trash bags to remove the snow. Breakfast was typical hotel version of hot scrambled eggs, bacon, sausage, and potatoes.

Loved the beautiful Dining and Living room area with the fabulous staircase. Also the grounds are very pretty offering many different places to enjoy. Free breakfast was way better than most hotels offer. The Dining area was not a cafeteria but a lovely room. Real places and silverware. Bed and pillows were comfy. Room was clean. Service oriented employees. They kept fresh coffee bar with cookies baked onsight. 😋

The heater was a little noisy.

The Breakfast was excellent. Great variety, well stocked and very tasty. The options of little things, like granola, sliced almonds, dried cranberries and many more topping choices is a really nice touch. Well seasoned eggs (with or w/o cheese), plenty of sides and, the "seasoned" waffle makers made it easy to get a crisp crust with an airy center. The King size bed...very comfortable! The view from the balcony, spectacular. Close to plenty of things to do. The lobby is just beautiful. Rolling fire, game nook, two-top tables for wine or freshly baked cookies, quite the aesthetic grand staircase and a picturesque piano to bring a regal appeal. Bob, the manager was helpful and kind. The Wait staff, very accommodating. Teresa, the Breakfast Matron, attentive and well organized. Not to mention, a good cook, if it were her who provided the prepared food. If we come through that area again, hands down, we'll definitely return to your place.

The property was warm, inviting, and relaxing. The lobby was decorated beautifully for Christmas and every time I walked in, I was greeted by a staff member (Sophia was so sweet and helpful). Our room was clean, had a fireplace, and a small balcony perfect for morning sun and coffee. I personally enjoyed the distance between the hotel and downtown (about a 10 minute drive) because my husband and I wanted a quiet, peaceful trip. However, if you want walking distance to shops/restaurants, choose elsewhere. The hotel has a pool, although it was closed for season. The lobby has a large seating area for guests with multiple couches and tables, a cabinet full of board/card games, and fresh cookies and coffee/tea at all times. They also sell a selection of beers, wines, and non/alcoholic beverages in the lobby. My husband and I will absolutely be back as we both thoroughly enjoyed our stay!

The only downside, which really isn’t a big deal at all, is the TV is cable (no streaming services). While this didn’t bother me at all, my husband was and we ended up buying a streaming device on sale down the road to use. Again, not an issue for me but I can see why this might upset someone with kids (or a husband who hates commercials — insert eye roll).

The location was right where we wanted to be, the hotel was absolutely gorgeous and the staff was very welcoming and accommodating. We loved our room, the bed was very comfortable and the room was very clean. The breakfast the next morning was more than we'd expected and to be able to sit next to a fire and look out the window with the sun shining down upon us was just an amazing breakfast. We will definitely be back to stay here!