Honestly, I loved all aspects of our stay. The hotel exceeded expectations and we are already planning on staying again. We might even find time to use the pool next time.

There was no water in our room (which we were told was complementary). I asked the front desk about this and they said they would have some sent up — no one turned up. Activating our key cards took a long time. Reception apologized for this, which was ok. However, we then had trouble with our key cards later on as they stopped working during our stay. So that was a little frustrating. We wish the complementary breakfast time were extended until 11am. We missed it by 10 minutes and then was told that we could pay for breakfast which would stop at 11am. Not sure why they both can't stop at 11am.

Everything! Really great staff, nice room, yummy Thanksgiving dinner!

The base of the beds are a menace. I took one look at the sharp, shiny chrome corners and knew I would have to be careful. Unfortunately, I did walk into one. Dear God, it was painful! I’m considered myself lucky not to have broken my toe.

Everything was great! Staff very friendly. Located in a quiet neighborhood. 15 minutes from universal studios. We arrived shortly before check in and our room wasn’t ready. Not a problem we just had cocktails in the bar while we waited. An hour later our room still wasn’t ready so we got upgraded to a pool view room with balcony. The balcony was amazing. Sat out there every morning.

Housekeeping was very slow to come to our room daily. Once they didn’t come into 4:30. Another day they didn’t come at all.

We very much enjoyed our stay at Hotel Amarano. The room was very nice, comfortable bed and great shower. The continental breakfast was just OK, a little disappointing they had one toaster that didn't work well. My husband ended up ordering me a breakfast burrito from their restaurant, and it was awesome! The staff was very nice and accommodating. We were celebrating my husband's birthday and they bought us drinks and made him feel special. We will definitely stay there again when we're in Burbank.

The bathroom could have been cleaned a little better, dust on the vents and some dirt on the floors. We requested housekeeping and they never made it, but we did get the things we needed right away.

Awesome hotel, very classy. The room was great, had everything we needed and more. We noticed the photo for the room type on the reservation had it looking much bigger tho. So not sure if we got the room we reserved. But we were happy with it.

We wanted to be able to park our own car. Paid the nightly fee to have it valet parked plus tipping ofcourse each time. If we wanted to get something out of it, couldn't easily. The parking and greeting attendants were awesome tho!!! Kudos to the friendly and speedy service. Even remembered our last name.

Incredible customer service - from valet parking attendants, to front desk, to servers at breakfast - all staff so friendly, welcoming and helpful. The room was large, beautifully appointed and had all the amenities you could want. The whole place has a feel of luxury and indulgence - just what you want for a holiday break! We requested a late check-out and the hotel was more than happy to accommodate this at a very reasonable rate. 24 hour in-and-out valet parking was so convenient too.

Nothing!

The hotel is a lovely boutique style in a residential area. It’s very safe and secluded from the hustle and bustle. The valets are friendly and attentive. They remember your name and are quick to bring your car. The front desk staff is welcoming and helpful. The breakfast and bar area is fun and provides good service. The pool is clean and photographs well. I loved my ground floor room with a small outdoor patio. Being on East coast time, I could go out there with my coffee early in the morning. The halls were quiet and did not disturb me being on the 1st floor. I’ve stayed here three times and the first floor is my preference.

I did not love the handicap bathroom. Very little counter space, and my toilet was wobbly and didn’t flush well.

This hotel is amazing, chic and the staff is super friendly and will go out of their way for anything you need. I stayed in a deluxe King room on the ground floor with a patio, which is very roomy, king size bed, mini fridge, lots of plugs for phone/ipad…., dresser, desk and chair, expresso machine, hanging closet with full length mirror, iron and robes. There is also a huge mirror over the desk and another full size mirror on the wall. The stay included continental breakfast (delicious bagels, yogurt, fruit, sweets, granola bars, coffee and tea. They even had almond and oat milk. There is a restaurant/bar with excellent food and very friendly bartenders. A pool,jacuzzi and workout room is available to guests. Across the street is a grocery store, restaurants, Starbucks. The hotel is very close to many attractions, walking distance to lots of chic restaurants. I would definitely recommend this hotel.

Everything was perfect.

The included valet service was quick and very useful to have. The location of the hotel is very convenient as it is across the street from a super market, pharmacy, coffee shop, etc. It is also nearby freeways and tourist spots. The rooms were very clean and adorned with beautifully decorated furniture and modern bathroom arrangements. The staff were very considerate and polite to our needs.

Due to its location, you are not likely to have a good view from your room. Aside from the convenience stores across the hotel, it is mainly surrounded by apartment complexes and construction sites. The complimentary continental breakfast is also very limited in selection, even if it is good quality, as it mainly comprises of bagels and fruit and makes it difficult to accommodate for younger guests. The rooms are also not equally furnished. A second room I had booked had a newer clear door fridge whereas the first room I resided had an economic minifridge that didn't keep things cold very well.

Location was really great for us. Staff was exceptionally helpful. Free water always offered. The first night we were in a room that did not work for us but they were full, so we were switched the next night. (We were there 6 nights) Like that breakfast was included. Enjoyed the hot tub one afternoon. The restaurant is also good and the bar welcoming.

Breakfast buffet was not particularly good. A cappuccino cost almost $15, so I went across the street to Starbucks.