The staff was amazing and made you feel at home. Everything was so green and clean, and the staff was wonderful even as they were passing through the courtyard to open up doors or to assist you with any of your needs. Location was so convenient and so was the fact that you could get the beach chairs and towels up at the front. You could hear the waves crashing at night, which was so serene

Coffee wasn’t that great even though it was one of those fancy machines and wish the bathrooms could be more updated

The bed and pillow were very comfortable. The hotel is located across a busy street from the beach and the beach had a huge digger machine and piles of sand and was closed. The breakfast was really nice and over looked the ocean. The landscaping in the hotel courtyard is very beautiful. The fire pit is very fun. Our room was nice and quiet. Parking is $19 a night but we were lucky and parked close by on the street.

We saw Dolphins every morning!! It was such a treat. We really loved the deck in the morning and evening when we were around to enjoy it. We also loved watching the fire dancers in the lawn from the deck. The staff was so kind and helpful at every turn. We honestly didn’t need a thing but they were very attentive and always offering to help. The sweetest hostess at breakfast even gave my family her own personal apples when my son spied them on a counter that he didn’t realize was not part of the continental breakfast. The common areas were nice! We opted for take in a few times just to enjoy the deck and fire pit with our kids for late night dinners close to the bed!

The coffee in the breakfast room was really bad. I’m not that picky typically but it seemed inedible. I couldn’t figure out the coffee machine in the room but did t ask for assistance so maybe it wasn’t fault. I used it as an excuse to get coffee in town.

It was a great location. I loved this place and Carlsbad just across from the beach.. Lovely view .. Parking, breakfast, helpful staff..

The only thing I could say is possibly the trains blowing horns .. If the windows were double glazed, you wouldn't hear it, but by no way did this spoil our holiday ..

Location is amazing, walking distance to beach and the main shopping and dining areas of Carlsbad. Lots of selection at breakfast with a great patio to eat on. We really appreciated the pool and free rental of beach chairs, boogie boards, umbrellas, etc.

One of the attendants at breakfast was a little ornery, seemed unhappy whenever requested to refill anything.

Terrific breakfast, great location, room was large, clean and comfortable with adequate lighting. I love the 2nd floor deck to view the ocean, and chairs and table inside for breakfast with great views as well. Appreciate having an elevator to get the bags upstairs.

I payed full price for a room (#48; don't book that one!) with NO view of anything but a wall with the janitorial service closet outside of it. Somewhat noisy with a lot of kids in the pool, which is in the center of the smallish complex, but that would be expected. And now there's a $15/night parking fee!?!

The property has an amazing view of Carlsbad beach. We loved the patio. All the staff were very pleasant and made our stay enjoyable. The property does needs a facelift but my understanding is that this is in process with the patio deck being replaced in November. Our room was comfortable and spacious but had a unique smell which comes with age. Overall we would come back.

The room had a unique smell which comes from the age of the property. An update and this gem would shine again.

Great location, immediately across the road from Tamarack State Beach, where there were lots of activities like drumming circles and music and acrobatic/athletic exhibitions. Lots of restaurants and shops within walking distance. The quiet, clean room was very nice, with a most comfortable bed and plushy pillows, and a small balcony offering a small view of the ocean. The convenience of having a fridge and tea/coffee supplies made it very hospitable, so I didn't need to go out just for a snack. The breakfast room is super, with fabulous views of the ocean (one morning, we watched the dolphins at play). Breakfast offers a wide array of breads, pastries, cereals, cheeses, fruits, yoghurt, drinks of all kinds. There are also hot dishes: pancakes or French toast, eggs (usually scrambled), hash browns. For those non-vegetarians, bacon or sausages are served, although as a vegetarian, I can't vouch for them myself. The ladies operating the breakfast room are very friendly and helpful. Coffee, tea, fruit, and snack bars are available all day. Food can be taken out on the deck and enjoyed in the fresh air. Usually there are a few people with drinks (alcoholic or not) watching the spectacular sunsets, and most are friendly enough to start up some interesting conversations. Housekeeping was exceptionally good; although I chose not to have my room cleaned every day because I was there for a few days, my trash was emptied daily and tea supplies replenished as needed. ** Do check train service in the area, as many trains are currently out of service indefinitely because of erosion and track repairs.

My only disappointment was the total cost of the room was not what I expected. Some nights were considerably more than advertised on the booking site, and ultimately the few days cost me considerably more than I'd budgeted for. Be sure to check and confirm the room costs beforehand, as management, although very courteous, was not willing to make adjustments once I'd arrived and checked in. I've had this same issue with other Best Westerns I've stayed at, and it rather deters me from staying with them in the future.

Right across the street from the beach! Quick stroll to downtown area with lots of restaurants. Staff was top notch! Andrew at front desk was so kind and efficient. Beach toys and chairs to use at no fee. Nice hot breakfast, scrambled eggs, one day bacon the next sausage, and potatoes. Yogurt, cereal, cakes, fresh fruit, etc.

It was all wonderful

Large room, great breakfast, friendly staff and great location across from the beach.

Having to pay $18 a night to park, every other time we stayed there parking was free considering it's a premium hotel. Could have used 2 chairs in room since there was room for it.