Clean and nice hotel, good location .

There is a laundry service, but it's not always open and there is no soap so I had quite a stressful experience. I was staying only one night, I arrived at the hotel at 8pm, I had to go out again to buy the soap, then come back and change the money for the washing machine cause it only accepts quarters, and do everything in a rush because the room is open only until 9pm. It really doesn't make sense...

We need a place to stay where we could have our own beds and El Castell had what we're were looking for to address that need.. upon arrival, the reception employee was nice & friendly. The room was clean upon arriving with theba/c already going. The amenities were there (TV, microwave, refrigerator, etc.). The room was spacious, not feeling cramped at all. The bathroom was fully stocked with towels as well as bath soaps and lotions from dispensers. Our stay was great and for the most part it was a quiet location. Parking was plenty if we could not be parked next to the room, but found no issue. There is a covered pool on the premises which we did jotbhetbtonuse, but looked relaxing. The location was fine.it was several minutes to downtown or access to the main highways. There are some restaurants nearby if you wanted to stay close to the place. Overall, the motel in my opinion perfect for a family who needs comfort and space so they can focus their time on their trip.

The only concern was the entry to the restroom. There is a two to three inch step up into the bathroom that we discovered. We placed an extra garbage can near in front the entryway to remind us of the different level stepping up or down from the bathroom.

The Staff was amazing, Super Clean every where on the premisses inside and out. Conveniently located close to Aquarium, cannery row, beaches, and the wharf. Affordably priced, nice and quite too! The 3 beds in a room was spacious. Total bonus for big families.

The only issue we had was the shotty wifi. It kept clocking and kicking us out when streaming Netflix. The pool was cold too. Its more like an out door pool because its opened ontop. So it's not closed off to the cold weather. So awesome for Summer but for winter visits its for the cold swimmers.

Awesome place! After almost 2 weeks of traveling and some not so great stays!!....I was pleasantly surprised how nice the place was! Pool was great, it wasn't really really warm but not freezing. Nice to get a cpl loads of laundry done! Loved the rooms!! We had 3 queen beds! So hard to find! Also the landscape was very beautiful and housekeeping was on it!! Would definitely recommend if in the area again! We're from Indiana on a 3 week out west and back trip and this place was a nice stop!

I wish the pool was warmer but hey it does have an open air lounge area right by it to lay in the sun!

Nice and clean room, staff was friendly.

Wifi in our room was very weak and actually it only worked in one corner of the room. It's bit far from the centre.

This accommodation is amazing. Sadly, we only stayed for 1 night as a stop off on road trip from San Francisco back to LA, but honestly, we'd wish we'd had a week. Didn't get to see local sights, but will definitely be back to El Castell soon ?? Rooms were so spacious, we had a family of 1 child and 3 adult children and 2 adults in one room !! This motel mega out shone the central San Francisco accommodation we had for 4 nights.

Absolutely nothing to put in this section.

The staff was super friendly and checking in was a breeze. The pool was nice and the location was close to a few very good dining establishments. The room was clean and more spacious than I expected. I was surprised at the cleanliness of the property, most of all, the housekeeping staff did a great job of maintaining the walkways, sidewalks and stairs. The beds were, for the most part, comfortable.

If the bath towels were any smaller, they would have all been hand towels, barely big enough to wrap around a child. Same with the pool towels. The parking is horrible as the driveway in the back is disastrously narrow. You practically have to back completely out of the parking area due to zero room to maneuver. Getting in and out without striking other cars seemed to be an issue for some guests. The walls are paper thing and hearing other guests at all hours of the night made it difficult to fall and stay asleep.

Room was small, but reasonable for the price. Nice having the car right there.

Location isn't great for ocean access (but would be for the fairgrounds). No breakfast (ok for the price). Rooms can be a little noisy if your neighbors aren't too thoughtful. Occasional airplane noise (sounds like jets, odd for a small airport)

The rooms were clean and the beds were comfortable! When we got there, the staff were so great and positive. The rooms were recently renovated and clean. At first, we thought the proximity to the airport would be an issue but it wasn’t that big of a deal. For the price and the walking distance to so many great places, we will definitely make El Castell a return visit!

We loved the indoor pool! We only wished it would be warm throughout the whole day.

It was comfortable and I like the minimalist look and hardwood floors. The lights above the sink were great to do my make up. The pool was a perk. It had some flowers on the outside of the room, which always makes me smile. It’s not luxurious, but it’s comfortable and a good value.

I know that your rooms were all smoke free, but I could still smell smoke. Most likely because some people smoke outside and it gets into the rooms