After a last-minute cancellation of a two-bedroom suite by the Residence Inn in Rancho Cordova, we quickly booked this Hyatt House property in Natomas—and we’re so glad we did. We requested a one-bedroom suite plus an adjacent king room with a connecting door, and the hotel delivered exactly that. It made a huge difference for our family. The front desk staff was welcoming, efficient, and helpful. The rooms were spotless, updated, and thoughtfully laid out. The beds were especially comfortable, and the overall experience felt calm, clean, and modern. After staying here, I genuinely started questioning the value of my Marriott Bonvoy membership. My recent stays at various Residence Inns across the country have been consistently disappointing. In contrast, this Hyatt House exceeded expectations and provided a level of service and comfort that Marriott properties have recently lacked. Highly recommended—especially for families needing flexible room arrangements and professional service.

The parking is a huge challenge. Always full at night.

My room was wonderful except for a couple of "hiccups" - but mommy and easy to get around in. The food was terrific the night of my stay and the next morning... just surprised at breakfast no bacon or sausage.

Since it was a handicap room - it should have been a shower one, although they did provide a bench to attach, but that would be hard for a person in a wheelchair. Also, for someone in a wheelchair the thermostat was way too high. The the room had not been used in awhile as the bathtub was dirty. The bathroom fan ran ALL the time, I asked for someone to fix it, but never got that done. Did report it and no shower gel when I checked out. But... sometimes there are hiccups - but still a wonderful facility!!

The hotel and room were very clean, and the room was spacious. The bed was so comfortable, and the shower had great water pressure. There is complementary printing in the workstation, which was really handy. The staff was exceedingly kind.

There was a pool, but no hot tub, which was disappointing. The breakfast was not good, but it was included, so I choked down some oatmeal, and my daughter had cereal. The coffee isn't good either, but there's a Starbucks not far from the property.

Mostly everything from the staff to the amenities were excellent! Clean, sleek, and comfortable.

Complimentary breakfast was a bit lackluster, but serviceable. Eggs, potatoes, yogurt parfait, cereal, bread, bagels, and fruit. The outdoor pool also laid waste to a few dead bugs unable to escape its watery depths; however, this is a given with pools of this type.

The rooms are spacious and I love having a couch in the room that is comfortable to sit on. The common area of the hotel has plenty of tables to sit at. The staff is very friendly and helpful.

The only thing I didn't like was that we had a handicapped accessible room. When running the shower, water got all over the bathroom floor. Had to use the towels to soak it up.

Clean room that was a good size. Free parking. Facility was really close to the freeway. Grocery, restaurant, and fast food options all close by. The staff at the front desk was super friendly!

I have to really nit pick for this, but there was only one trash receptacle in the room. Could've used at least one more.

The food was good and the breakfast room location was fine

I didn't like not being able to bring breakfast up to my 99 year old father. The signage on the walls forbidding guests to bring food to their rooms seems punitive. I have not been anywhere that had breakfast included that could not be brought to rooms. I'd rethink that policy.

Location was very convenient, and the room was very spacious, clean, and quiet. Bed was great, and I liked the kitchen in the room.

Breakfast was a little disappointing. It was perfunctory at best. But the coffee was good!

All staff were very friendly. Parking was great. The bar was great and really like all the items in the convenience market.

The floor tile grout and edges of the shower in the bathroom were a little grimy. Surprising for how new this hotel is.

Front desk staff did an amazing job with accommodating my early arrival due to a wedding that was local. I was very appreciative that they took the time to document and allow me to check in 2 hours before so that I could get ready for the wedding!