I like the location of this hotel and the service for the reasonable price.

The only thing I did not expect and did not like was the shower head which was not installed on the wall. The one I used looked like for disabled people when care givers controlled and moved the shower head to wherever was needed to give a disabled person a through cleaning job. Thank you for asking my opinion to improve your service. Fei Zhengxing, Ph.D On the

Everything was updated and modern and comfortable. Nice colors too and across Balboa park, it was great.

The stairs, as a disabled person it was difficult to go up three floors by stairs, there wasn’t an elevator that I could see, so that’s my only complaint.

The location is very good, 20/25 min by foot from the GasLamp quarter and Little Italy (the vivid areas of the city). There is also restaurants around (a good ramen restaurant, empanadas, mexican food...) if you dont wanna walk too much. The bed is comfortable, the shower is hot and the room is spacious enough. Plus comparing the price to the other motels/hotels around, this one is relatively cheap and you have what you would expect.

The cleanliness could be better (there is a balcony that you would not want to use as it is dirty and the view is not the best) and there is an umcomfortable smell when you enter (which I think come from the type of cleaning products that are used) that goes away after you open the windows for a bit.

Staff was awesome - professional and extremely helpful. Even allowed a late check out so we could eat and leave our pet in the room

Parking is an issue. If you are used to a heavy populated urban area then this won't be a surprise. I was initially given incorrect information but it all worked out

The place is clean and bed was comfortable. Great area

Parking. If you are going back to hotel late, it would be hard to find parking

The location was good. The price was good. And The place was clean.

They were doing maintenance in the morning when we were at sleep. Around 9:00am.

Convenient location. Beds are comfortable. Room was quite spacious. Check in staff had a great attitude and was friendly!

Small parking lot.

The booking and check in process was fast and easy. The staff were very good at communicating and they were friendly and professional. The property was well kept and I felt very safe there.

Everything was great for me.

We loved that the rooms were spacious.

We didn’t like that there weren’t enough parking spaces for the rooms.

The location was convenient. The night clerk was very nice.

The daytime clerk did not appear to prioritize customer service. His personal phone call delayed the check-in process. He made it clear I was interrupting the soccer game he was watching when I checked out. This is the first place I've ever stayed where there was no ice machine.