Enjoyed the fact that I was able to locate this place for a pretty decent price.

Didn’t appreciate there wasn’t a back entrance you had to walk all the way around the building with your luggage. The area didn’t seem very safe we arrived around midnight and there were some young teenagers in the streets just standing around and the strong smell of marijuana was unbelievable.

Close to the airport and close to restaurants.

The lobby area is small and you have to pay for early check-in and late check-out.

The rooms are basic but have everything you need. The beds were very big and pretty comfortable. It was very quiet despite being so close to the airport. Staff were very friendly and helpful. Shuttle to the airport was free and very handy. Check-in was super easy and could be done even very early in the morning. We went for a walk to the restaurants down the road and had a nice meal before our flight (this was maybe a 20 minute walk) so there are plenty of places to eat in the area.

Shuttle only runs once an hour to the airport in the morning and evening, I think it's more often in in the middle of the day but our flights were more awkward times. It doesn't go all night so if you have a late flight you may have to get a taxi or uber which can be really expensive. The showers have very low pressure so it was hard to have a really good shower. Apart from that it was a great place to stay

The hotel offer free shuttle from airport. It’s 20 mins away from downtown and 40 mins from San Jose. Hotel offers complimentary breakfast, but very limited choices. There’s 24/7 coffee/tea/juice/water. There’s also a vending machine for snacking needs. The room itself is spacious. Room cleaning every other day. There’s ample water pressure and hot water. WiFi is good as well

Very close to the road. So can hear the traffic.

Friendly, helpful, honest staff. I left my iPad in my room and only noticed 3 days later when I was flying home. I got in touch - they had tried to call me, they told me how to arrange delivery, I followed their instructions and I had my iPad back in three days - great service 24 hour reception - our flight kept getting moved later and later, then we were rebooked on another flight, we were happy we could check in anytime The room was a bit more expensive than some in the same area, but I liked to look of it, so I booked - it was very clean and well equipped (for a hotel room). It was a very comfortable stay - checkout was 11am - most other places we stayed on that trip were 10am - the extra hour made a difference after the day before's delays

The location was great and the shuttle service to and from the airport was exactly what we needed. Being next to a main thoroughfare, our road facing room was surprisingly quiet. There are a lot of food places close-by to this property so that is convenient. There is a microwave in the room which was great and the morning breakfast was not fancy but got the job done. The service was exceptional, and the property delivers on what it promises. No complaints from us.

I'm struggling to find a dislike, I guess the pricing is a bit high but all hotels in this area is pretty crazy. I would imagine if we had missed the shuttle bus to the airport, it would have been inconvenient as it is around an hour per bus, but I am not too clear about that.

1- 24/7 free tea, coffee, and juice bar. 2- The quality of the hotel was better that what I expected at this price for San Francisco. 3- The breakfast was nice. 4- Very friendly staff. 5- Free parking.

1- The door of the room cancels zero noise from outside. You could hear anyone breathing outside in the corridor. 2- The area felt sketchy at night, although nothing happened. 3- Although they kept the hotel very clean and upgraded, you can still notice that it's an old hotel. But I'll give them bonus points for maintaining a high quality out of such an old building.

This was quite a nice (though very short) stay.. the room was modern and very spacious, everything in like-new condition and working well, very clean and well presented. The staffs were very professional, efficient and organized so everything worked smoothly. The inbound shuttle (from the airport) was a bit of a bummer as it runs just once per hour and on this evening was quite late as well (Uber would have been $30+).. the outbound shuttle (to the airport) in the morning was perfect, on time and very smooth. There didn’t seem to be much in the neighborhood around the hotel, though I arrived quite late and so maybe didn’t have the best perspective. I was quite happy to find a noodle shop nearby for a late dinner (open till 3am on weekends) otherwise there weren’t any other local food options (the walk from/to the hotel seemed safe). Overall, a very good experience and I would easily recommend to others

The place felt clean and comfortable. The staff was friendly. The hotel had everything we needed. Our room was quiet and there was little light that came through the curtains when they are closed. We had a good night's rest. The breakfast was good. I was happily surprised to see they served frozen omelettes and pancakes, I thought there would just be toast and cereal. 24hr drink station was an excellent surprise.

We missed the last shuttle at 11:30pm and had to take a Lyft. I wish I could see the shuttle information easier and earlier on emails and when booking.

The staff at the hotel were very friendly and welcoming. The rooms were comfortable, and it felt like the staff was very willing to enhance guest satisfaction. Although the breakfast options were not many, it was still quite good overall.

Sometimes, other guests in the hotel's rooms can make noise that disrupts sleep around 11 pm, such as the sound of water pipes turning on for showering, similar sounds to running, and even snoring. Occasionally, rooms facing the street may be disturbed by noise from outside vehicles. If you prefer a quiet environment, you can communicate with the hotel staff ahead of time.