The location was excellent, a nice walk downtown - State Street and a good base to explore the town on foot. Free parking and allowing us to leave car after checkout was fab. Lovely helpful staff. Coffee in room and free at reception. A few drinks also for sale. 7 eleven right next door.. eco friendly toiletries were appreciated and good hot shower which appeared to be recently refitted. Clean and comfortable and great value. Would go back x

Walls maybe a little bit thin between rooms but hotel is very quiet at night. We slept well but could hear neighbours in the morning- didn’t bother us at all. A long mirror in the room would be great.

Before renting a room from here, I read the reviews. Most of them were satisfactory, not great. However I also read bad reviews about this place. Not only did I think this place was good…I thought it was EXCELLENT, with just two downfalls & not very big ones either. The staff was very friendly & very attentive. The rooms were very clean. We stayed two nights & on the second night, the rooms were cleaned, towels were replaced & amenities were replaced as well. I’ve been to hotels were that was not the case & I’d have to call the front desk because our trash cans were still full & they never replaced towels. The only two downfalls I can say is that for one thing, they don’t have a dresser to store your things in. They do have a closet with one shelf & rod underneath it to hang your clothes, however, I prefer drawers to put my clothes in, instead of just one long, open shelf. The second thing is they don’t offer continental breakfast….but for the value on what you pay….this is an EXCELLENT hotel. I definitely recommend this place to any traveler.

The parking lot is quite big, well-lit and under video surveilance. The room was quite big as well. The staff was very friendly and super helpful. The pool looked nice, even though we did not have enough time to try it out. Would definitely stay there again next time.

The room reeked of some cleaning chemicals when we came in and we had to keep windows open during the entire stay. Perhaps the cleaning staff could have left the windows open in advance. It is just a minor thing anyway.

Great location. Close to everything. Property is currently being renovated. I got to stay in one of the renovated rooms. It was so nice to stay in a room with all new flooring and curtains. The bathroom had also been renovated and had all brand new fixtures. Clean and comfortable. I stayed one night for an event in town. Wish I’d had a little more time to spend in Santa Barbara.

When they’re finished renovating the property, it would be nice if management would include complementary donuts and coffee, or a variety of bakery goods and coffee, in the morning for guests to enjoy.

The staff were excellent. Very accommodating, friendly, and efficient. I needed to check in early to make it to a wedding in time, and they managed to make that happen with no hiccups. I made use of the ironing board, so it was really nice that that was provided.

This is a tiny thing, and not a reflection on the inn at all, but the powdered creamer provided curled in my coffee. It might be wise to replace those.

It was comfortable and clean, we slept very well on the bed .The room was spacious and had a little patio with chairs and a table which was nice.

The only thing we didn't like is that they have a t.v. but no channels . you have to log in to your own streaming account to be able to watch anything. There was no local news or nothing .That was a major bummer.

Huge room, lots of room; great bed, great bathroom, super clean. Floors were uncarpeted hard flooring so extra clean -good for allergies.

This is a motel so noise is a natural problem. No elevator, thin walls between rooms. Loud partiers arrived next to us after we’d gone to bed and it was if they were actually in our room with us.

The guy at the front desk was really nice and very helpful. The room was clean and the bed was comfortable. We liked that there was no carpet in the room. The noise wasn't too bad and with the white noise app on our phone, it wasn't an issue. The location is great!

The room was pretty basic, and the exterior of the motel isn't terribly attractive, but we kind of expected that at this price point. One suggestion - I think they just renovated the wing we stayed in, but when the beds are replaced again at some stage, beds without the metal surround underneath would be a better option. Every time you walk up to the bed and your foot even touches that metal surround, it sounds like you're being voted off the Gong Show. It's loud! We could even hear it from the neighboring rooms.

becsuse of evac. the mgmt. aloud all guests to bring their dogs in rooms witthout charge. will buy excellent named brand mattesses for rooms that need them. Mgmt. in process of remodling all rooms with excellent chrome fiixtures and toileting needs. Mgmt was excellent, friendly especially during this fire disaster!!

see above

Many cold drinks were available to buy next to the Check-in Desk, we walked downtown to a good Italian restaurant, I got a coffee at night to drink in my room.

We had a blackout at 9pm, so I couldn't watch TV, there were no lights or air-con, and I couldn't see to take a shower. We got a partial refund because of the black-out. Lights came on around 6:30 am. Orlando was helpful. The floors were VERY DUSTY ---it seems they vacuum the room but never mop the floor, my feet turned black after half an hour. (Rm 225)