The rooms and the hotel looked and smelled clean. The staff was very friendly and so helpful, corrected an issue before I had to sleep in the room again.

I don't like the added charge for parking. My refrigerator was humming at such a high pitch it kept me up the first night and made me nauseous all the next day, any time I was in the room. The water smelled like sulfur water. The ringing fridge was corrected but I shouldn't have to ask for these things at the rate being paid per night.

we stayed here is MAY - NON football season. Perfect place to stay to go to California Great America depending on the time of year. You can walk across the parking lot to get to the park entrance. I imagine during football season it is PURE CHAOS here because of the parking situation but if you are there for the game this is the perfect place to stay, the hotel is RIGHT beside the stadium and the amusement park which would be super convenient. The general area was a very safe place to stay as well. Hotel was clean and the staff was very nice

nothing this was perfect for what we needed

Booked room with breakfast included. Breakfast was buffet and was very good! Lots of selections to choose from. Water fill station in exercise facility was a bonus. Used the jacuzzi every night. Great view of the Levi Stadium and Great America. Both within walking distance. Most unexpected but fun thing to happen is when we needed fresh towels in the morning because we chose not to have our room cleaned, to our surprise...a robot brought the towels to our room! So fun.

All was great!!

Super clean, staff are friendly. Check in was super easy.

The written description about the room, I booked a double room with double beds and I thought it’s double room so I booked. Check in and went to the room and realize it’s only 1 room with two double bed only, I call front desk and she stated, it’s not double room and what online description mean is 1 room with double beds. Very disappointed because I booked the room thinking it’s double room. Now we have to struggle in 1 room with my children.

I liked how super close it is to Levi's stadium as well as great adventure California. The staff is very nice, friendly and helpful! On game day for the 49ers game, I like how they maneuver and conduct that day. No hassles at all and great security!

Power went out in the hotel but it sounded like it wasn't their fault, it was the city itself or in the area. Took a very long time to get power back on. Not sure if the hotel has back up generators or not.

I was very very impressed with this hotel. I said it’s a Concord last year, and while the guest services was wonderful, facilities were subpar and the rooms were not that nice. This was a truly nice place to say very clean, great amenities, and a wonderful staff that was very helpful. Walking distance of Great America which was exactly what we wanted.

This is no fault of the Santa Clara Hilton, but the location of much of what’s in Santa Clara is pretty barren. Having grown up in the Bay Area before the dot coms it’s kind of sad to see the way the area has been developed with a combination of overdevelopment and under development. It’s going to be sad when great America is eventually razed. Hopefully somebody intervenes and buys the park because it’s truly a wonderful place. Getting to the coast is a bit tricky especially if it’s one of the many busy weekends with crowds which tends to be every weekend these days do you want to leave as early as possible to get to Aptos or Monterey.

From the moment we got there to the moment we checked out, everything was top notch. Amazing front desk, housekeeping, breakfast staff, even the chef said hello! Front desk made sure to get me my folio in a timely manner and any request was attended to. The room was clean, spacious and comfortable. We visit Santa Clara often, we will not stay here every time.

What I liked about it was 24 hour fitness and how clean the room and the facility it’s self

I didn’t like that you had to pay for parking daily and there was no microwave in the room the room are not as spacious as I thought they be compared to other places we’ve stayed paying for our breakfast per person the sofa bed was so uncomfortable not enough padding very small pool and small hot tub couldn’t enjoy it

Walking distance from our venue. Clean facility, friendly staff, felt safe. Beds were amazingly comfortable!!!!!

For being a sit down breakfast buffet for $26.00 the hot portion of the food was horrible and honestly otherwise it was nothing short of any other “cereal bar”. Nothing looked, nor tasted fresh cooked, honestly my family ate the basic cereal and muffins because it was so unappetizing. Should have just grabbed Starbucks that was in the lobby!!!!!

Loved the swimming area before the storm closed it down. Loved the easy access to the convention center. And alot of people don't like the noise of airport I personally love seeing planes that's close so that was nice as well! WE LOVED THE NOOK IN THE WINDOW NOT SURE WE WERE SUPPOSE TO SIT THERE BUT NOTHING SAID WE COULDNT LOL

Front desk had one very nice helpful person while we were there for 2 days, everyone else wasn't very helpful or kind.