The staff were very accommodating by providing a quiet room when I indicated that I was recovering from surgery. The room was spacious comfortable and very clean, with updated features. It was great for my needs.

The location on one side is next to the freeway and there is very little except fast food joints to access if you are on foot. Also, charging $10 for parking on top of the room fee once you get there seems like hidden fee since due to its location the vast majority of guests will arrive by car.

It was convenient and clean.

I walked to the front desk to check in and one person behind the monitor on the phone another person was behind the other monitor. The second person a woman who did not appear busy, looked up at me, didn’t say anything and walked to back room. Didn’t greet me or even say someone will be with you shortly. I stood there waiting for the gentleman to finish his phone call and he helped me. The woman could have said something to be even if she had finished her shift. Her customer service was unfriendly, uncaring and down right rude.

paying for parking

Check in was nice and easy. The room was clean and the beds were comfy. Breakfast in the morning was a nice set up with good selections and plenty of space to eat.

The only really concern we had was a strong smell of marijuana coming from another room during the last morning of our stay (we assumed the smell hit the hallway and was coming through the door). While I assume it was checked on, we never received a response to the text we sent to the front desk. It was an unfortunate way to end our stay.

The room felt spacious, with a comfortable bed, refrigerator, Keurig coffee maker, and microwave. The accessible bathroom was great--grab bars around the toilet and in the walk-in shower. Breakfast offered waffles, hot dishes (eggs, biscuits & gravy, bacon), cereals, some fresh fruit (apples and bananas), as well as coffee/tea and fruit juices.

I did not realize that there was an additional $10/day charge for parking even though signs indicated that the hotel was not responsible for property damage or theft of the vehicle or contents. Hotels in the Santa Rosa area are already rather expensive and this added fee was just over the top.

This is a fairly new hotel in an area that has a lot of shopping & restaurants & you can walk to all those areas. It is adjacent to Hwy 101, but we had a room on the side away from the highway, so was very quiet. Would definitely stay here again.

The $10 parking fee. All hotels should have adequate parking for their guests. We pay enough to stay in hotels, so this alone would give me reason to look for a different hotel.

Awesome, attentive staff, front desk, maids and support staff!!! Manager was very understanding and flexible when an emergency led to extended stay. Rooms were clean, comfortable, well equipped, with neutral decor and enough space to store everything. Free breakfast was basic, but satisfying. Two TVs were a luxury. Sofa/fold-out sofa was relaxing.

Smaller rooms are somewhat confining. Rooms have no scenic views, either right beside freeway or lookong at rooftop w/shops, distant hills.

Our stay in the La Quinta Inn & Suites was very pleasant. The staff is welcoming and helpful. Our room was quite large and very clean (great cleaning staff by the way). The laundry service (24/7) is really convenient.

The 101 freeway is quite close to the hotel, so there is some constant noise. The sound isolation could be better, you can clearly hear people discussing in the corridor.

I appreciated that someone communicated with me to clarify that this is a pet friendly hotel and our dogs would be accommodated, and that the message we received stating otherwise was an error.

I was traveling for a medical procedure and already stressed out. I received an automated message at nearly 9:00pm the night before telling me that our pet request could not be accommodated. Apparently this is an error that happens through the pre-check in process. This added a great deal of stress to my trip.

Breakfast was great, the room was clean and spacious.

Due to health reason I can't drink Coffee. They ran out of decaff, Very disappointing. Only Victoria from the front desk offered to look for some. She was great and the only one who smiled while we were there. I have worked for a major hotel for 33 years, and only retired 2 months ago, A smile at check in would have been welcoming, or at the breakfast buffet Tamara should have been more helpful.