The variety of foods for breakfast was great and the coffee machine gave you a lot of choices for a hot beverage, such as hot cocoa, French Vanilla coffee, espresso, etc. Our room was very quiet and quite large with the two queen beds. It may be an older hotel, but has been completely renovated and looks very nice inside. The staff were AMAZING and we would not hesitate to stay there again

I would say I didn’t like the fact they did not have an elevator, though it wasn’t a deal breaker for me. Most of their rooms are on the first floor, we just chose a room on the second floor which was only accessible by stairs. However, the amazing staff volunteered to take our luggage to our room.

Good location many restaurants nearby and Caltrain station too but not walking distance. Owner of the property has impeccable detail to customer experience and service. Whenever I’ve interacted with him he is brimming with energy to solve for you - such a delight! Property is clean and maintained well. Cleaning staff is prompt.

There was a new front desk staff that didn’t know a few things like where the take away boxes were kept and was not as warm (looked a bit startled) when I entered as the owner and other staff - maybe some training to be given. Cleaning staff needs to be told either to knock and enter or guests should be told that cleaning staff will clean everyday at a specific time and if they don’t want it guests should keep a do not disturb sign outside. Breakfast is very basic and shuts at 9 which is way too early. 10/1030 is more standard.

Rooms were great, very clean and had a fridge, microwave, coffee maker. Cleaning staff/room cleaning service was very prompt every morning and did a great job. Location is fabulous- 3/4 mins drive to caltrain or a 7-8 min bus ride. Front desk is very warm always and prompt - seems like a very well run property with good staff and good management which is why they’re always full!

Fitness center was ordinary Cleaning staff once entered the room without asking but it was also my mistake where they asked a few times and knocked tho I never responded. (miscommunication) Breakfast can be better - it’s very basic Vending machine can have more things like toiletries etc to buy Room I got had no sunlight at all - so that was a bummer

The grounds are well kept, very pretty flowers, plants and trees. Wonderful little patio with tables and chairs for relaxing outside. The front desk staff were amazing to me. So kind and friendly and professional. The room was spotless! The bathroom was gleaming it was so clean. Very comfortable bed and room. Microwave and good size fridge in room. I slept well. I needed a place to stay because of a canceled flight, and this was close to airport, a good price, and surprisingly very enjoyable.

The location was not good for me. I like to be walking distance to shops and restaurants and you are limited. There was a McDonalds and Burger King close as well as a Dennys which are not good options for me. Mostly office buildings and Motel 6 down the street. The lobby was small but cozy and comfortable. Just not a place you’d probably want to hang out in.

Bed was very comfortable. Enjoyed that they had vending machines, a microwave, and fridges as well. I think you get more for what you pay for at this hotel. Staff was all very nice and you are walking distance from many food places. The breakfast was actually good too.

The hair dryer in the room was very nasty. It was sticky and had hair stuck all over it. I only had to use to once though so it was bearable but they should be cleaned more often. I’m not sure if this goes for all, but the Wi-Fi did not work very well in my room and the service was very bad so without Wi-Fi, nothing loads.

We found the breakfast good. Could have been hotter and a little more variety. It was sufficient. They kept the stock up. We were pleased.

The shower needs better pressure. The room needs to have another chair so you don't need to sit on bed. Not comfortable. Needed more hangers.

free warm breakfast with a rotating menu. the breakfast was decent and better than a typical continental breakfast. quiet and safe location.

the building have 2 floors and there are not elevators. walls are a bit thin so we can hear muffled voices from the units next door. it was low enough that it did not bother us at night.

Best Western silicon valley. Ann was wonderful. Everything was clean safe and very affordable. The vending machines had the most affordable snacks I've ever swonderful. Wonderful, absolutely peaceful and wonderful. Must come again, we'll come again.

There wasn't anything that I could find.That would be my disapproval.Everything was fine

Comfortable beds, supportive staff, nice choice for breakfasts, coffee machine in the room, parking space.

It was pretty loud from the street, not much space for business meetings / working space.

Good Breakfast for the offered room rates. Friendly and helpful staff. Excellent room upkeep.

The room air conditioning adjustment was not properly functioning.