Beautiful rooms, quiet, comfortable beds, really nice touches (light dimmers etc.) facing a lovely inner covered atrium. This hotel was overall wonderful and we'd definitely stay here again when visiting family in Greenwich.

The room service for breakfast was really lacking. I don't know if this is a remnant from covid, but everything came in takeout form with plastic everything. Wish they had everything properly plated on a rollaway tray because it made the whole experience really overpriced for a cheap takeout style breakfast. They also forgot to bring the milk we requested for the coffee and even after we called for them to bring some up they never did. They need to fix that asap if they want to be seen as a respectable hotel.

Parking was great, very convenient for in and out.

The availability of food throughout the day was limited. Apparently still being worked on. Also for a long stay which mine was, I would have appreciated a laundry room, which there was not. I would have appreciated a small microwave oven, which was not available. The mattress wasn't the best.

Beautiful hotel with atrium. Large comfortable room with excellent tv.

Lighting is poor in the room. Could use make up mirror in bathroom and bath rug. No restaurant in hotel.

Public Space- atrium with restaurant. Room was nice. Complimentry beauty products- shampoo, etc nice

Food- neither room service nor restaurant was great, not enough gluten free, dairy free options- lots of cheese. Not enough warm vegateables. Salads so so.

The Bar was nice and the morning coffee.

The air-conditioning in the room was below par . . . hair in the sink and toliet upon arrival. NOT a good first impression. Lights in the closet kept mysteriously turning on!!!

The staff was just amazing! My sister and I had walked so much the day of our stay that she had some "toe issues". The staff were so kind to hook her up with a plentitude of bandages!! :)

Nothing--everything was awesome!

Love the indoor heated salt-water pool! Friendly staff. Extremely clean rooms, spaces. LOVE the beautiful indoor garden/atrium.

Dogs barking at night and children yelling in hall. Pets need to be on their own level. Requested a robe before arriving(on initial booking)and had to ask again to get it. Parking fee too high. Push-carts need to be by rear entrance for luggage. Parking lot needs to be re-surfaced.e a

The atrium and seating was our favorite place to relax. The tropical garden is stunning! Comfortable beds, lots of outlets, and a clean remote! Tv channel options were great, and super clean shower. Pool and hot tub were great, the towels were large and soft unlike other pool hotels. The bar and restaurant were closed but we were thankful you could still sit and eat so we didn’t miss out - the garden atrium was a big reason we stayed there!

The hotel was really wonderful, there were only 2 things we had a hard time with. (1) There was no lamp or light in the corner of the room by the table which made the room very dark in the evening even with all the other lamps on - too dark to read/play a game. We had to keep the windows wide open to make the room bright enough. (2) Parking is way overpriced - this hotel is not downtown on a city street, it’s next to a shopping plaza, paying 20+ a night for parking was ridiculous.

Nice property Comfortable beds Coffee shop is great

We were initially given room that was not ready There was debris in hallway Parking should be free. It's a large parking lot in a suburban town. No reason to charge.

The place is fully refurbished, I stayed for it for the last 3 years and it approved every year. They have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff.