Very friendly staff. Nice rooms with balcony. Useful also for providing fresh air into the room. Comfy beds. Nice small swimming pool. Good breakfast with 3 types of oatmeal, egg, sausage (No beacon unfortunately) hot and cold drinks and more. Laundry and Dryer for $1.5 each. Speedy Wifi Equipment in the fitness room needs to be fixed. Will come again if in the area.

The broken equipment in the fitness room.

This is our second year staying here. The location is right off the highway and easy to get to. Rooms are clean and the hot tub is great! Staff are super friendly and helpful.

Breakfast the second morning was cereal and toast only. Coffee maker in the lobby wasn’t working and the one with breakfast wasn’t working either. No coffe is a big deal for us coffee drinkers.

Big room and good facilities. Rooms were cleaned well. Staff were friendly. Comfortable bed and pillows.

Limited breakfast options. Could there be a pot of porridge (without salt) and plain yogurts. Poor coffee. Insects around the pool from the nearby lake. Could the wardrobe be in the bedroom. Need a potato peeler and sharp knife.

I was pleasantly surprised never having stayed at a B Western before - this hotel was great! Pleasant greeting on arrival, easy parking, lobby very nice, room exceeded my expectations, roomy, small kitchen, nice decor, very clean - nice breakfast with helpful staff everything was very good I requested a room close to my friends and was pleasantly accommodated which I appreciated - would definitely stay here again

I liked everything - no complaints at all

Cleanliness was excellent, good breakfast, staff was friendly. Only thing I would say is we had 4 staying in the room and towels and wash clothes only for 3, had to ask for more. Also business center computer would not connect to the printer, only to the printer behind desk, made it a inconvenient.

Nothing

I have been staying at this property for years before it was the Naples plaza before the remodel I have memories here and after the remodel it has not let me down. Cleaner, better service same yummy breakfast and awesome pool area

Well over the years they have adopted a collier resident deposit policy of 300 only payable via credit card so be aware I don't know how long they have had that policy in place because they did not used to charge deposit but they do now.

The breakfast, every morning was wonderful and fresh. Each day was a little different, but always had the basics. You would want for breakfast very well stocked and kept clean.

There was only one elevator, but there was not much wait time. And it was being repaired while we were there. No inconvenience at all. I liked everything there.

The beds were very comfortable. Hotel was very clean both inside and out.

The sliding glass doors to the balcony were very thin so you heard every ambulance car person talking. Decent when you walk into the hotel they overuse the chemicals to keep it clean and it’s really bad for people with allergies.

The staff was very friendly and helpful, the rooms were clean and the pillows and beds really comfortable. Also, the breakfast was good and fresh every morning and the pool clean and well located.

Nothing that I didn't like.

The room was huge, it had a living room and a kitchen. Very clean

The hotel was very humid, everything was always a bit wet. Breakfast was a bit boring and there were no healthy options. Pillows were very small