18% tip is automatically included in all food and beverages purchased, even take out. $20 parking fee even for self parking And rental cost of beach chairs and umbrellas Booking.com did not offer AAA discount and once your there the hotel cannot credit you or adjust the cost. Felt like I overpaid using Booking.com

We loved the heated pool and having the beach right there at the hotel. The room was nice and comfortable. We stayed seven nights and found the hotel to be a great value for the money. The exercise room was nice, massage chairs in the lobby were a nice touch.

The cost of the restaurant was too high - $18 for each item (apps, coctails, etc.) The restaurant would be frequented more by guests if the prices were slightly more reasonable. There was a McDonalds, pizza place, deli, and other restaurants very close by though. The spa was never open, but we got our nails done at American Nails just a short walk away.

the pool and beach but it was to cold to do anything and it was raining

breakfast is terrible and you only get to choose one meal when you paid for breakfast and the prices are too high

The tiki bartender Ollie was great. The location is right on the beach and convenient.

I have friends who live in Florida who came to meet me at the beach and tiki bar. The security made me go back to the front desk and pay $20 per person to come through the hotel. I have stayed here before and this was news to me. I felt so bad that my friends had to pay an additional $20 on top of the $20 valet fee. The bathroom sink drained super slow. There was a bunch of construction that woke us at 8 am. that sounded like it was right above us. The tiki bartender had to go inside a lot to grab more supplies.

The facility location. Security on site to make sure only hotel guests used the pool. Concierge storing luggage as no early check in.

The room cleaning was not well done, hard surface floors did not get cleaned with a good cleaner, not just a swiffer; Rug cleanliness was suspect too. Windows could use some cleaning, too. Restaurant was not as good as in the past. Facility could use some updating lots of areas starting to show their age. Rooms could have used another comfortable seating furniture. Front desk staff seemed a bit inexperienced when checking in.

Hotel was lovely, with spotless clean pool and right on the ocean beach. Room updated and modern. Staff very accommodating; got our room switched for us immediately when we discovered all cable channels and room phone not working. Food was good, and server Natasha went beyond to provide us efficient and pleasant service. Concierge helpful.

Food and beverage prices were quite high. We got breakfast package for each day and it is a good deal. Location far from Hollywood boardwalk that we wanted to visit.

Foyer was nice, staff was nice, pool deck and tiki bar were nice. There was construction on neighboring property so it was rather loud and annoying. Rooms were ok, beds ok. It was walking distance to many restaurants and shops. They make it appear elegant in photos, it's not. We would not return.

Construction on neighboring property was annoying and loud. Fighting and screaming in the next room at midnight did not impress us. Horrible oder in our bathroom shower drain, like sewage. We would not recommend.

Friendly personal On the beach Quite good fitness room A lot of parking space Shops and eateries around A pool and bubble pool Balcony in probably every room

Renovation long overdue Noisy cooling towers nearby Construction works during the day on both neighboring buildings Walls are thin Umbrellas etc for the beach cost almost 2x cheaper immediately to the right Valet parking closer to the hotel but self parking across the street - price is nominally the same but (as it is in the US) tip is expected for valet

Beach elevator. Clean beach. Spotless hotel. Modern room. Very nice staff. Fantastic jacuzzi. Great beach towel service. Great location in town.

No room service. All rooms do not have beach views. Entire night heard the trash dumpster truck at the trash. Made my toddler cry and scream it was so noisy, could not even go out on balcony, let alone. open the door. No locks on hallway doors so strangers could enter hotel from the beach or outside. Phones were all done so never could call downstairs for any questions.

The staff was great! I called panicked about getting a ride for 7 of us from the cruise port in Miami at the last minute and they got me in touch with the transport driver and they took care of me. We arrived early since we were in from a cruise and they took care of us right away, even got us rooms together. The concierge was great at scheduling our airport transportation. The location to the beach was amazing and the pool was awesome too. Very affordable, clean and comfortable

Wish the beds were queens. Doubles are just too small. The towel exchange staff was not friendly. One day they were out of towels and told us too bad, we are out. Very rude and not willing to find a solution.