The location was great, we walked everywhere! The pool, private beach, bar and restaurant was awesome!! Staff was amazing!

It’s big and we were in the back of the property, no view, just far from pool and beach and food etc

Great location

Your rooms are expensive but to then pay a $60 resort fee per day is ridiculous. You need to pick up the grass on the beach every morning, That's why we stay there. We barely went in the water because it was such a mess. Finally your drinks are way overpriced I mean way overpriced. Since we're being hit over the head with all the other fees at the resort the least you can do is make the drinks reasonably priced.

I loved the staff and the room was clean and comfortable. I also liked the view from our balcony which included views of iguanas and beautiful birds every day. I also enjoyed the location which is on the quieter side of Duval.

The only problem I have is that it doesn’t have a microwave which at the price and resort fee, should at least be accessible.

The staff was incredible! Annie and the front desk team, Stacey in Concierge, Fritz in Valet, Tim in the restaurant and Stephanie at the Pool were all outstanding, exceedingly helpful and professional. What a great team at The Reach.

Elevator was out most of the time we were there, but they moved us to a lower floor to help with steps and distance. Outstanding service in what could have been a tough situation!

Great location

Beach was small

Location is great! Right next to the southern most point. Beautiful beachfront with great ocean views. Nice bathrooms with great amenities. Walking distance to Duval street.

Our room had some ants, but being that close to the water, it isn't out of the ordinary. The restaurant on side was ok for breakfast, but a tad overpriced.

Good location, it has good areas for the kids to play

The beach area it’s not attending with all the Sargassum and the bad smell that comes from them, we pass a vacation on Cancun and they really take care of that situation with the sargassum, every day they cleaned and maintained the beach area in the best possible conditions

The accommodation was perfect, close to Duval Street. The hotel is very charming, has private access to the beach and a good size pool. The hotel staff is nice and helpful. The rooms are big and spacious. I liked that while staying at the pool, a staff member passes by and hands out cold water or a cold snack. Really cute.

Unfortunately more than once we had to ask for the room to be cleaned. Elevators didn't work. We were promised a $200 refund for not tidying the room. We didn't get them. The menu in the restaurant was very limited. The hotel bar closes very early. The air conditioner in the room is very noisy and above the bed which frees you up. Parking costs a lot when it's part of the hotel and on the face of it seems unnecessary to demand. It is better if they include the parking in the room rate and give the feeling that the parking is free.

Loved the beach, pool. The chairs and towels on property were awesome. Loved having access to the other resort too. The staff was very friendly.

The shower was HORRIBLE. Either too hot or too cold and the water pressure was bad. Also hated how expensive parking was.

Breakfast was great. The statues and sand castles were marvelous.

The elevator worked only 20% of the time. 1 day out of 5 and we had a 4 floor room. The resort didn’t seem to have accommodations inside the building for handicapped persons.