The hotel was great. I will definitely stay here again. The only issue we had was the air-conditioning, quit working in the middle of the night, and we had to move to another room. We would have appreciated being compensated more, but they just gave us two free breakfasts which I thought was kind of cheap. Other than that it was a good experience.

A microwave in the room would have been appreciated, instead of having to go down to the front desk and have them heat your items for you

Excellent facilities! Staff is friendly and helpful. Clean and bright, and the balcony is a nice size. Pool area is so nice with a great tiki bar! Direct access to the beach, onsite restaurant, and free parking gave us all we need. Thank you, PBR for a great vacation!

My 1 and only "wish" for the resort is to provide some type of access to a microwave. I can understand not 1 in every room, but at least a few in a common area somewhere. Your food is delicious, but sometimes we want to save a little for later. Also, people with medical sensitivities (my husband) are limited to certain foods (such as simple soups) and having a microwave makes it convenient to store in the fridge and then heat up later.

The bellman at the front door was very knowledgeable of the area and helped us with places to eat. They will also transport you in there golf cart to anywhere on the island. The food at the Windrose restaurant on site was very nice, the food was delicious and the staff were excellent! Clean rooms and a comfortable bed. Great views from the balcony. They have a parking garage so your vehicle is safe. Entrance to the beautiful beach can be accessed from the Lobby or both levels of the parking garage.

Everything was great and I have no cons for this wonderful resort.

The room was so very beautiful! We had a Gulf-side room with a balcony. It was heavenly!!! We saw dolphins right outside our room (just off shore!!!) We were blessed to be in PB when there's a full moon because it brightened our room all night. The sound of waves crashing on shore helped us sleep so good! There are very good light blocking drapes in this room also. The walk in shower was very nice; great spray and a big floor area. Donna (our server for breakfast) was SO very sweet!! She is the epitome of a gentle Southern woman and reminded me of my beloved step-mother (also Donna) who passed in 2015. The food was very expensive, but she was a delight!!! The front desk staff is exceptional as well. EVERYONE we encountered at The Pensacola Beach Resort was so very nice! The views from this resort are so very beautiful.

The underground parking. VERY narrow spaces amidst supporting columns. We could park in handicapped spots (my daughter has a handicap placard) but there weren't enough of them. The sink in bathroom is incredibly shallow. Water would splash out onto counter. The beds are very high (which *I* love, but my handicapped daughter had a little difficulty climbing in and out of bed). My bed (which was closest to balcony) had a squeaky bed frame (I called a friend and while chatting they asked what that sound was, I said I was climbing down from bed. They could hear that sound all the way in WI haha).

I absolutely loved the location with it being right there on the ocean and quick access to the boardwalk. The bed was very comfortable and was spacious. The front desk staff was super friendly and responsive to my requests, and I felt like they listened to my concerns/request and responded quickly. Bartenders were all personable, knowledgeable, and quick to make a variety of drinks quickly and efficiently.

The only minor complaint that I had was with housekeeping. There were several long dark hairs in the shower and there was someone's food left out on the balcony that was not ours. We went to get towels one day for the beach and there were no towels in the racks even though it was early in the morning. I feel that housekeeping was the area that has the opportunity for most improvement and attention to detail.

Our stay was wonderful! The rooms were very clean and the staff was friendly. The pool facing the ocean was breathtaking. The quick access to the beach was absolutely prefect! We look forward to going back!

The only thing I wish was different was the food options at the resort’s restaurant. The food was very good but the choices were limited. I love the decor of the restaurant and it was very clean. However, I mainly eat plant based foods so there weren’t many options for me but even though my husband is a carnivore, he found his options limited as well. If the restaurant were to extend their menu, I would rate the resort as a perfect 10.

Very nice place. Great staff too. But if you are a smoker of any sorts DO NOT STAY HERE! No vape, no cigars, no ciggs or any other ways of smoking on the entire property not even the pool bar, parking lot, beach etc. They will send you message via text that you will be evicted from property and charged you to clean room. Unfortunately, we left the hotel for cocktails and went to another hotel and spent all that extra money there instead. There were others at that same location doing the same thing for the same reason. Not always a smoker but like to when I have a few drinks. As nice as the location was, I will not stay there again and book down the beach where we enjoyed our time more. But if you hate smoking of any sort... this is for sure the place for you.

Very nice place. Great staff too. But if you are a smoker of any sorts DO NOT STAY HERE! No vape, no cigars, no ciggs or any other ways of smoking on the entire property not even the pool bar, parking lot, beach etc. They will send you message via text that you will be evicted from property and charged you to clean room. Unfortunately, we left the hotel for cocktails and went to another hotel and spent all that extra money there instead. There were others at that same location doing the same thing for the same reason. Not always a smoker but like to when I have a few drinks. As nice as the location was, I will not stay there again and book down the beach where we enjoyed our time more. But if you hate smoking of any sort... this is for sure the place for you.

The resort was absolutely beautiful! It was very clean and we loved our room with a view of the gulf. The staff was very professional and polite as well. We were fortunate enough to be there to experience the Blue Angels do a Beach Buzz and we were able to see them practice for their show that weekend right from our room. The private beach was also very nice.

The only thing we didn't like was the vending machine on our floor didn't always work. We also had some people in the room next to ours that we're very loud and slammed their doors constantly.

Ordered a kale and quinoa salad, but received a quinoa and arugula salad but it was still very good. I think the kitchen needs a little help with cooking. We really liked our room !!

We arrived at resort at 2PM, room was not ready and waited almost 4 hours, checked with front desk multiple times and finally the last time they checked housekeeping and finally got our room at 6PM. For Breakfast ordered veggie omelet with avocado and fruit and multi grain toast, plate was missing the avocado, missing the fruit and toast was white bread, but they put potatoes on the plate which I didn't order. That breakfast was way too expensive and tasteless. But our waitress who finally came back to our table when we were almost finished eating, she apologized and game me a fruit cup to take out.

Location is great. Not to far to restaurants and shopping. If you're older you won't want to walk the distance. Facility was nice and clean. Staff was very nice and accommodating. They offer a restaurant but very expensive. Pool was great. No hot tub.

They don't offer complimentary coffee or breakfast. When deciding on a place to stay, the listing said breakfast was included but discovered after reserving that you had to pay. I wouldn't have stayed there for that reason. Also, we had a room for disabled people and the room really was not a true room for people with disabilities. The bathroom floor is very slippery when you get out of shower. The shower is great the way it's made for wheelchairs. The toilet height was a normal and should be higher. The beds were comfortable but the bed frame stuck out far and hurt your legs when getting up or down. The bed was pretty high off the ground. The room was nice, clean and plain. No microwave in the room so you couldn't heat anything up.