I liked the front desk staff. Shanilla checked me in and was very helpful an Felicia assisted my friend with her room plus she checked us both out an she was so kind, attitude on point, That's the type of person that belongs at the front desk when dealing with people..She has such inviting energy. My room was nice, different than what I heard, I guess that was before renovations, My bed was comfortable and I slept well. I'll definitely be back to visit...Great Job

I thought I'd get to enjoy the pool area for at least 30 minutes but there were sooooo many loud kids in the pool that I really couldn't relax an enjoy myself.

The staff was nice and the lady over the food was so nice we enjoyed the breakfast. The room was clean and we requested certain things service was delivered promptly. The security officer was the best we was on a girl's trip was out late partying some nights and he made sure he was in site and we had a secure parking spot so we could easily get to our room safely. The night counter girl gave us great recommendations we had a ball. I love the way the staff handle another guest that was there with a big family and a lot of kids but the staff handled it very well and was nice to them even though they was a little noisy the staff was very professional. This would be a place I would stay with my family when I visit again. Thank you all so much

The pull out couch was worn out but the staff gave us extra blankets and sheets to make it comfortable so it worked out.

Breakfast

We needed 3 rooms. When we checked in at 4pm, we were told that the other 2 rooms might be at a different hotel because they were overbooked. Ultimately, we were able to get all rooms at this hotel, but that's unreasonable to expect people getting in at midnight to then go to a different hotel. Because we managed to check in at 4pm, we got the rooms. This means others had to go elsewhere.

The staff was the most friendly, helpful and just a pleasure to interact with. The morning breakfast was very good.

Everything was up to my expectations so nothing could have been better.

I had to fly out of ATL the next day. I eliminated the drive from Gainesville that early morning by doing so. Too much of a risk to think that long of drive through the city won't have issues. Happy they had an airport shuttle. Happy they had optional reasonable paid parking for the week too. I'd stay there again. Staff was very good.

Airport shuttle is easy going to the airport. More difficult to schedule a return. That is small in the big picture.

In a great location, good customer service from staff, quiet, breakfast was very good each morning. Hospitality was good

Pool being under construction and out of use

The front desk excellent service and help me with Lyft and talking Lyft about how to get here in the home wood suites. it's the guy at the front desk on 9/2/22 the evening thank you I appreciate your help me.100%

property it's ok.

the staff was very professional and friendly. the location was great for what we needed.

the bathroom was dated (the shower)

Clean and convenient to airport

NA

The heated pool wasn't open because of the freeze. There was kids in the next room that was screaming at 11 at night.