The staff was fantastic, always helpful and cheerful. A special shoutout to the wonderful women in the breakfast room over the weekend. She went out of her way to make sure everyone was taken care of.

The room was a little small and I'm not a hugh fan of the barn door style bathroom door. There never seemed to be any towels at the pool and the oak leaves were winning the battle. We had hoped to watch a little football over the weekend but the beautiful smart TV was not hooked up to the WIFI and the TV listing guide on screen did not match the actual channels. It seems the property was switching from Direct TV to Comcast and it was a bit of a disaster.

Breakfast seems to be what people reading reviews want to know, so here it goes.The breakfast was excellent with a wide variety of selections such as Belgium waffles, scrambled eggs, sausage, yogurt with toppings, assorted fresh fruit, grits, oatmeal, cereal, and pastries.The dining room was large and accomodating as well as seating outside around the pool. The latest facility food score was 100, so everything was always clean and fresh. The staff was so friendly and always willing to help or answer questions. The lobby always had fresh coffee and different individually flavored tea bags. Local maps at check-in were highlighted to show directions around the island to different locations. The pool was beautifully landscaped with a large white gazebo that housed a hot tub. The grounds were niceky manicured and well kept with blooming flowers and trees. The rooms were large and the beds were very comfortable. The parking lot was quiet and peaceful at night. It felt safe. That means alot.

Maybe not having a microwave in the room. The compact refrigerator however was a little larger than usual and appreciated.

I was taken with the photos online, as well as the price. Especially taken with the photos of the pool. We arrived after some rain & the pool was green. I was very disappointed. But the next morning a pool crew was in cleaning & it was back to sparking blue color. The hotel was clean & cheery. The room was spacious & comfortable. And the staff were friendly & attentive. 10 out of 10. Great value for money.

There was a bus load of young teenagers on a trip who were a bit rowdy. But nothing to do with the hotel.

Location. Breakfast. Weekday breakfast attendant was wonderful. Efficient, friendly, on the ball. Saturday's attendant sat on a stool in the kitchen doorway and slept! She kept nodding off and waking herself up. Tables went unsanitized when guests left after eating. We would never hire her!

Saturday's breakfast attendant. We were in room 210. Parking was problematic for unloading our luggage. My husband uses a cane and there were steps with no handrail that he had to navigate, as well as lifting luggage up 3 steps and onto the 1 luggage cart you have so we could get to the elevator. Same problem when we departed. Also, no daily room cleaning. Garbage emptied after 2 days, but dirty washcloths not taken away, or beds straightened. For the price, I expected more.

This hotel was actually nicer than it looked in the Booking.com photos. It’s in a quiet, cozy area with pretty cottages around, and the hotel’s territory is very green, which made it feel very comfortable. The staff are friendly and really attentive, and the breakfast was tasty and well cooked. We really enjoyed our stay and would be happy to come back.

Checking in was smooth and easy. The lady at the desk was very informative about some questions we had. She was very personable. I wish I could remember her name to give her a big "thank you." Our room was very clean and neat upon our arrival. It has just been updated and was very nice. The breakfast was hot and constantly being kept fresh and the area was kept clean. The cleaning ladies were very accommodating and wanted to be sure we had everything we needed - towels, soap, etc.

I cannot say that any improvements neede to be made at this time. I will definitely stay here again when I am in the area.

The Best Western Plus on St Simons has a great breakfast. My favorite is the waffle machine and the coffee machine. They have a great pool. Rooms are large and beds are very comfortable. The staff couldn't b nicer and more helpful.

My only complaint is that the bathroom needs some sprucing up. Chipped paint and pencil marks on the wall. Decor a bit dated.

Everything was clean and the staff was very friendly and courteous. Pool area was great!

The only thing I did not care for was the rooms for pets combined in the same area. Our neighbors had dogs that barked and woke us up earlier than we would have liked. It would be nice if customers with pets were separate. I observed a couple checking in that requested a room that had not had pets in it before….some people{like myself} have allergies to dogs or cats.

Overall experience was great! Very Clean Facility! Breakfast was great both mornings & we really enjoyed the waffle maker! The lady working the breakfast room was the best, she had the most wonderful attitude and was very friendly and helpful. Loved the location of our room, we were located in front of the pool (towels were provided at pool for you to dry off when finished), and beside the parking lot, & also located next to the doggie park which made it very convenient. Staff was very friendly and went above and beyond to help with any needs! Overall, I would give it a 9 out of 10!

Only thing I saw wrong was there was one lady whom I believe must have been over housekeeping that was talking to her staff (other housekeepers) very rude when they were asking her questions about where extra doggie bags (to clean up behind your dogs) were located because they had run out in the dispenser located in the doggie park. She was very loud talking to them and acted as if she didn't have to or wanted to answer the question they asked. Other than that all the staff was very friendly and went above and beyond to help with any needs!!

The room was comfortable. It was raining so we didn't get to use the pool.

The attitude of the front desk agent. There was a big pool of water directly in front of the door to enter the room, dripping from the air conditioning unit. I asked to her about it and she insisted it was from the rain they had for days and didn't even suggest that we could be right. Poor attitude. We asked to get another room and she told us she wasn't sure if we could get another, poor attitude. Didn't like the location of the elevator from the room. Far away - and steps to get to the elevator.