Loved the 24/7 coffee and tea and that there was a variety to choose from! It helped us out on so many occasions and was good quality as well. The room was very spacious (we had the King studio) and between 3 people, we didn’t feel cramped at all. Location was great too - you can walk across the parking lot to get to the Ark + the small town of Williamstown is just down the road for a quick side visit. We also enjoyed the pool during our stay and it was kept clean and adequately warm with it being an indoor pool.

Didnt know about the parking fee at the hotel. Maybe it said it somewhere in the listing and I didnt read closely. They did tell us when we checked in and it is only $5/day so it wasn’t a huge deal. Would definitely pay that than the parking fee at the Ark.

I liked that it was a hot breakfast for a good source of protein in the morning before heading to the Ark! And I REALLY loved the fact that it was only 300 feet to WALK through the Ark parking lot to board the Ark transportation bus! (This is the ONLY way to get to the Ark Encounter) I also loved that I didn’t have to lug all of my purchases and my VBS material with me all throughout the day, because I could simply hop on the transportation bus and take my stuff back to my hotel (or car), so that I had “hands free” to enjoy the rest of the day, especially Emzara’s buffet right next to the big beautiful Ark!

Breakfast and staff were excellent! Warm and cold options for breakfast no one should leave still wanting.The guests gathered around and we really sat together and ate together. Perfect strangers breaking bread together and talking without phones from the young to the old, ages 70 down to one years old. The cleanliness and location of this hotel was done with care and thoughtfulness concerning the guests convenience and comfort being put first. You can walk to the ark encounter from this hotel to get into the parking lot yes with babies and stroller. You can also ride the tram with the strollers and babies both young and old to get to the ark. We took two routes to get to the hotel one passed a Kentucky castle. I should warn you if you take that route at night it is very narrow, steep, winding and dark but we lived!! The other route smooth sailing so check google maps and look at the one that shows you all that winding road work verses the other option. That drive alone was an experience my family will never forget.

I didn’t like that other hotels way more expensive and brand heavy are not be as pleasant as this one was. From the staff, cleanliness, patrons, and convenience of location to other activities this place was excellent.

We had a church group of four, the suite was ample for everyone to move around, we had a window view of the ARK (you could only see the very top of it and the zip-line). The room was clean, breakfast was very good but not great, the breakfast sitting area was over crowded for the size of the hotel. The hotel cost is high in comparison to other local hotels near by that offer the same ammonites, so not sure why the cost is so much higher. My main reason for staying there was for our church group to see the ARK at night, to my disappointment it is not lit up and all you can see of it is the top portion of the Ark.

Cost and lack of breakfast space.

This hotel is locating at a very good spot to Ark. It is easy to walk through parking lots and take a ride to get Ark Encounter. Because of this sell point, this hotel is very popular with many people to stay. Hence, the breakfast is busy! They have a good variety of breakfast options which satisfied all of us. They also have fresh waffle baking that always have the long line to wait for making waffle. However, one of two waffle makers was not working well which was irritating people after waited long time and turned to use that one but have the messy waffle in the end. That's the only disappointed aspect during our stay.

If staff can replace the one waffle maker to a good one or just put it away if there is no extra available, that will not irritate people after a long line wait. People can decide to wait or not with one good waffle maker. At least with a good one, you are guaranteed to be able to enjoy a good waffle after a long waiting. :)

Our two queen beds with couch room was very large; bathroom: a door separated sink area from shower and toilet. Also the shower was a walk-in instead of a tub/shower - excellent! There was also a sink above the refrigerator and microwave, very nice. The two large windows had both a sun screen shade and a separate room darkening shade - very thoughtful.

Being charged for parking was ridiculous, not expensive, just unnecessary. Our car was only in the parking lot at night, not all day. A second chair in the room would have been helpful. Also, there should have been instructions that the light switches on the wall near the entrance door had to both be turned on to get light in the bathroom.

I trip with my son to visit the Ark Encounter and found this great hotel with a view of room 327 (you can see the ark ) good breakfast, coffee 24 hours available; I will return with my husband now; 3 days is not enough to visit Kentucky; near the hotel are two excellent restaurants 8 minutes away, CRACKER BARREL OLD COUNTRY STORE-1131 fashion ridge rd, dry ridge and KELLIE'S HOMESTEAD-1108 fashion ridge rd, dry ridge.

On my trip, I only had three days to visit this place. I want to see: Mammoth Cave on my list, places to eat great chicken, eat derby pie, and enjoy the mint julep; I will return with my list rs

Trip was to see the Ark, and you’re as close as you can get without sleeping in the parking lot. It’s great after a full day of walking to just turn right out of the parking lot and take another right and you’re back at the hotel. Bed was comfortable and the bathroom was clean.

The breakfast was kinda pointless. Never had eggs, sausage only one day out of two, no bacon any day. Only thing they had really was bagels and waffles. They should offer way more options for breakfast. Only other breakfast options are about 15-20 minutes away.

Beds, walkin shower, breakfast, staff helpful and kind!

Something up with pool Friday night. So cold couldn't get past second step in. Desk said reading 84 but had reports of coldness all day. I swim in 80 degree pool and my house is 64 degrees so knew that wrong. Staff responded well as when we checked Sunday am it was nicely warm. We just in after closure Sat night as out with friends and had to check out Sunday am. No chance to enjoy. Love that it is saltwater. Good choice!

Very clean and comfortable! Great place to stop to split up our drive home. Very happy overall!

The lobby bathroom did not have soap when we checked in about 7:30 pm. The next morning when we went to breakfast and I took my daughter to the bathroom, there was still no soap and also no toilet paper. I did notify the front desk staff. The guys running breakfast were having a hard time keeping up with the demand. No milk, juice, etc. I finally went to the front desk to notify the 4 people standing there talking. I just felt like they should have jumped in to help their fellow team members.