Location is great, hotel decoration is fabulous, room was spacious and staff were kind.

The hotel needs to sort out how its advertised through Booking.com. I booked my stay with Booking, including breakfast but when I got to the hotel, I was told that we would be given a daily breakfast voucher of $30 for breakfast(for 4 people) instead of full coverage as per booking.com. This was disappointing and did not meet our expectations. Although the hotel kindly increased the daily voucher allowance to $70, it needs to agree on a clear representation in booking of what "breakfast included" clearly means so that it meets clients expectations.

From the moment I walked in to Kimpton - Fontenot, each time, I took a deep breath and the smell was lovely; I looked around and someone greeted me with at least a smile; when I went in my room I felt both comfortable and luxurious. I find it very strange to say - but I love this hotel. I thought hotels could be bad, good, or great; meet your needs or not; have extras... but LOVE a hotel? Yes. I have zero complaints. The bed was super comfortable. The room was big and there were drawers and surface areas for keeping things; there were outlets and USB for charging; even robes -- and even an umbrella! The cafe even has ICED coffee and iced tea as part of the morning 'coffee' for hotel guests. And the coffee is delicious. And there were a lot of extras - like wine hour - and I would still LOVE Kimpton without these. The exercise is also good - not tiny, has a variety, has yoga mats. Another extra - cool damp eucalyptus cloths to cool down. There is too much to cover everything. 6 out of 5 stars :)

I'm sorry - I can't think of a thing!

The property was well maintained with a chic retro feel to it. I loved the location which was close to the French Quarter but still had enough distance from some of the daily and nightly partying.

My only recommendation is hotel guests should be better informed regarding the need to use your hotel key in the elevator to select your floor. I love the security measure however there were several quests ( like me) who rode the elevator aimlessly not realizing I had to tap my key. Posting this information may alleviate some frustration.

if you take BB option, the hotel credits $45 towards your account per each night of your stay, and you can use this money to pay for breakfast or brunch (till 1pm) in the hotel restaurant, which is actually a-la-carte. You can order items for take away

breakfast waiting time, and since it is a-la-carte restaurant you are expected to tip even if you paid for BB option

The decor and ambiance of the hotel was amazing. Our room was immaculate. The staff were friendly and always helpful, answering questions and providing recommendations for attractions, restaurants etc. We will absolutely stay here again. We plan to come back each year for our anniversary.

The ice machine was in a different tower, which was wildly inconvenient. Staff did bring us ice, so that was great. And there was no iron or ironing board, which never happens in a room, but again the staff brought it to us. So no complaints.

This hotel was perfect for a weekend getaway, very close to the quarter but far enough to not be in the hustle and bustle of it all. They are a pet friendly hotel which was very important to me being that i was taking my pet with me. I felt the hotel was safe and secure enough to leave my pet in the room when i needed to. The room was spacious and very comfortable.

Again, if traveling with a pet, just note that the lobby/valet area can be quite busy at times, so might be a bit chaotic when trying to check in and out. Otherwise no real issues with this hotel, I would stay here again.

The location is great for both Convention Center and visiting the French Quarter. The staff was always nice and caring. If you have breakfast included, it works like this: each day you get a $45 coupon that you can redeem in the hotel's restaurant for breakfast or brunch (till 1pm). It's enough to have both a breakfast and a light lunch. The breakfast is a-la cart with waiter service, so be prepared to tip. Hint: you can use the remaining amount of the voucher to tip waiters!

I like that it had a restaurant inside the hotel that was nice, valet parking service was wonderful, and front desk staff was great!

I didn’t like that the room had a dirty sock left in the corner from previous stay and I like the idea of having a steamer, but really wish they provided an iron so I could have pressed my clothes. Also I was not informed about the Wi-Fi or my coupon for 20% off my dinner.

I liked the hotel, our room was great. Very nice. I liked the social hour. It’s a great perk for staying at Kimpton. The location was also pretty close to everything we wanted to do. And the staff were friendly and attentive. They were able to apply the stay to my Honors membership even though I did not book directly with them

Parking was not onsite and was a bit sketchy. We did self park but valet would have parked at the same location.

Super friendly staff. We were in town for the Taylor Swift concert. The hotel had awesome themed rooms and events for the kids and families. Even though the property was sold out, the check in and check out process was smooth. The staff was very helpful and timely. Other than the crowds, you would have never known that the hotel was full.