Breakfast and location were great. Hotel was clean, staff was very friendly and accomodating. Housekeeping was prompt and efficient. Room was spacious, quiet and welcoming. Value was good too.

The elevator was BROKEN during our entire weeklong stay and we were never told about this, or given any kind of reparations. For a multi-story hotel, the elevator should NEVER be out of service for more than 1 day. What do people with disabilities do that cannot take stairs? Every day I would ask about the status of the elevator or the part they were waiting on and no one ever seemed to give me a very involved or concerned answer. It was a very nonchalant and casual response that they were still waiting. UNACCEPTABLE. This would make me reconsider staying here in the future.

The front desk staff was friendly and very helpful with info on the streetcar. The room was clean and had a fridge and microwave. They offer a free continental breakfast w coffee plus the was a keurig in our room and several k-cups. We really appreciated the gated parking lot on site that was no extra charge. Nice quiet location away from the downtown noise, but an easy ride there on the streetcar. The stop was right outside of the hotel door and a few steps to the right.

July 23, 2025 and the elevator is STILL broken. (it was broken last week from another review I read and I thought by now it would have been repaired) Walking up three floors w lots of bags was no fun. Today was 101° w the heat index. To be fair…the front desk told me to let them know if we needed help, but we didn’t take her up on the offer.

Friendly, helpful staff, safe parking and a comfy, well-equipped room (with a coffeemaker, bottled water and a mini-fridge) in a great St. Charles Ave./Garden District location with easy access to the streetcar and restaurants.

The only thing I didn't like was that there was no parking available when I went to check in. So I had to park in a no-parking spot. But although it only took about five minutes to check in, I received a parking ticket before I was able to park in the gated area. I would love New Orleans a lot more and would give more money to businesses if the city wasn't so ticket-hungry and didn't charge so much for parking. It's ridiculous.

The breakfast was a good continental style with oatmeal, cereal, boiled eggs, juices, bagels n several types of bread. It had milk n yogurt also. Plenty fuel to start the day!!

The maid service was just a tiny bit inconsistent, but no major problems. One day forgot to put any toilet paper in room. Another day forgot the sugar, creamer packets for coffee bar. Seemed to count K cups without noticing we used none of the decaf n needed the breakfast tea n regular coffee cups replaced. The room wasn't vacuumed the week we stayed there, n the sink wasn't wiped out for several days. One day no shower gel was left. Whenever we asked for these missing items we received them. These were small details that would not keep me from returning. Bed always made. Towels always replaced if dirty placed on floor.

The breakfast was very good for my husband since he doesn't have any allergies to dairy or gluten. Since I have both, there wasn't a lot that I could eat. They had a cup of mixed fruit, though, which most hotels don't even have, so at least I could eat that. My husband loved the bagels. We loved the beautiful lobby and the courtyard as well as the relaxing music that they always had going in the lobby,. I loved sitting there and listening to the music and reading.

It's actually hard to think of something we didn't like because we really enjoyed ourselves.

This has to be the best Hotel in the Garden Quarter. The hotel staff are so helpful, and go the extra mile to help you. The hotel is right on the Street Car line, just outside. The rooms are large and they clean every day. There is a Mexican Resturant attached, but there is a fantastic wine bar just two minuetes walk away that does does fantantastic food and great drinks. We had breakfast everyday on the front patio, watching the Streetcars, and people walking past, to which are so friendly. Your car is parked in a private car park behind the hotel, which is secure and safe.

The only fault I can say is that they need a bigger toaster, the one they had only did two slices, a four slice toaster would of been a little better, but other than than that it was a perfect stay.

The rooms were a great size. Beds were very comfortable, lots of pillows. I liked that there was a 2nd sink outside the bathroom. Continental breakfast was good, lots of options. I couldn’t hear any outside noise or any other people in the hall, it was very quiet.

(Not the hotels fault) The hotel is connected to a very popular restaurant. People kept leaving their kids in the hotel lobby to play while they were in the restaurant. Made it difficult to sit & relax in the lobby. The power for the outlets by the beds was connected to a switch across the room by the door, no one told us & we didn’t find out for a whole day. The elevator was very small. 3 adults fit ok, anymore & it was alil uncomfortable.

Location for our purposes was great as we were helping our daughter with her new apartment in the garden district. This was a 3 week trip & this hotel had the best mattress especially for someone with back problems. The mattress was great & not soft as in many hotels. We really appreciated the off street parking.

I suggest you use dispensers for shower gel, shampoo, conditioner & lotion. It would be greener & save you from disposing all those little plastic containers.

The location was perfect! The streetcar stop was a block away. The room was clean and comfortable. Breakfast was the usual continental fare but it was plentiful. The Mexican restaurant next door is wonderful!

The Booking price was great and the description was accurate. Upon check in, expect to be charged $25 per room per night “incidental” fee. This will be refunded if it’s not needed during your stay but it came as a surprise. The elevator is somewhat small, can handle three adults with luggage. The front desk staff weren’t exactly unfriendly but not outgoing.

Absolutely everything ! What a great find. The inn is cozy and feels like home. Very nice corner suite with 2 large windows. Comfy King bed. 2 sinks, desk and chairs. And the restaurant down below is delish Mexican ! We ordered take out twice and brought back to our room. We had our dogs and they were very welcoming at this Inn. The parking is free ! And in a gated lot, right smack next to the Inn, with a clicker they give you to open and close from your car. Getting our giant about of luggage to our room was a breeze, even in rainy weather. The neighborhood feels very safe and it is BEAUTIFUL with the most stunning historical homes all within a short stroll. The trolley to French Quarter is right outside. It’s a quiet Inn and we slept like babies. The only quirk is it does have some older fixtures in the rooms, so the toilet was a little crooked (no biggie) and the shower kind of slanted too lol but it’s an old building. Everything was very clean. We added an extra night at the last second and it was taken care of for us so nicely, we got to keep the same room.

Can’t think of a thing.