The hotel was conveniently located about a 15 min walk from The French Quarter. There were great restaurants located nearby for breakfast, lunch and dinner. The hotel staff were very accommodating and professional. The rooms were adequate with a mini fridge, a Keurig, and even a clothes “steamer”. The shower was huge and water pressure was excellent. I loved the cleanliness of the hotel- in every area - it was attention to detail. One of my favorite offerings was the lobby water with citrus fruit in it. The valet parking was undergoing a new process which slowed it a bit but considering the change- the staff handled it very well. We were offered coffee for our short 10 min wait. Overall, this hotel is top notch. Just far enough away from the noise, hustle and bustle to feel peaceful in an otherwise vibrant area.

monkey bar roof top bar - great views

the prices for drinks were very over inflated with a 20% gratuity automatically added and if you don’t down load the app you don’t know and we weren’t told

Loved the staff they were so nice an helpful.

I was told I had breakfast included in my room an when I went to get it, it was almost $18 plate and actually not included in my room. The rooftop looked different online at the hotel its not the same as the pictures.

The location was excellent. We were within walking distance to almost everything.

Although the room was cozy and very clean, the walls were paper thin. The real problem was the hotel didn't have ice. Not even the restaurant, or so I was told. That was awful, especially with that Louisiana heat.

I liked the cleanest, the staff professional and prompt replies to customer's needs. The staff really go the extra miles to aswer questions and help in all manners. Nearlyall the staff extend tremendous professioanal courtesy. My only disappoinrment was with the breaksfat server in the morning of Wednesday August 24th at about 10 am. This lady was slot and rude. The food was good but the service was terrible. I left her no tips. The hotel deserves a better person.

The night bar on the top floor can be more creative in bringing a band to play so that clients don't have to go out every night. The service up there also needs improvements.

Everything was within walking distance! Great location and very comfortable!

The water could have been hotter and the faucet water took well over 8 mins to get hot and at some points it wouldn't get hot so I brushed my teeth with the shower water.

We really enjoyed ourselves. The location was great walking distance from a lot of things. The restaurant was delicious. The variety of food and prepared with love and flavor. The staff so friendly and helpful. A special thanks to Carl for all of his help and suggestions. He helped to make this Birthday trip special. Would highly recommend 👌.

The only issue was we had to request that our room be cleaned 3 times on our last day.

staff very friendly and customer service was great

the rooftop was never available for us to check it out it was booked up for events the rooftop was the main reason for booking

Joy was my first connection with the Troubadour, and she represented the town and hotel very well. Friendly greeting, easy check-in, and recommendations for great dining. She even checked in later in my stay to ensure all was going well.

The elevators were a little slow during our stay. We were on the property for 4 days and the elevators only worked well on day four.

I love that we was around just about everything we had planned to do ! Would definitely recommend to anyone visiting NewOrleans

Everything was exceptional! I just didn’t like we had to pay for parking!