Everything! I had no issues staying at this hotel. I was little worried but had nothing to worry about. The hotel has nice light chandelier light fixtures, clean and in a good location. I had easy access to the other people I was meeting in New Orleans. My room was NOT a dump at all. The room was clean and the front desk was accommodating.

I didn't like that housekeeping is sometimes not available and you have to wait certain times for requested items or go to the desk yourself and pick up

Loved the location, the hotel itself is quite grand and luxurious. Rooms were large and great, elevators worked well. Bathroom did have a strange smell, but almost everything worked perfectly.

Surprisingly, virtually all staff members I encountered were not welcoming or pleasant at all (and I never really complain about this sort of thing). Kind of surprised me for a nice hotel like this in a touristy area. Cleaning staff were nice though. The shower curtain bar/shower curtains were positioned poorly so you usually ended up with lots of water outside the tub, which was super annoying.

The room was perfect for our stay — clean, comfortable, and well-maintained. The bed was great, and having fully adjustable air conditioning was a big plus. Overall, considering the location, it was an excellent choice!

The pillows weren’t very comfortable, and some of the staff came across as a bit reserved and didn’t smile much — though that might just be the overall atmosphere of the place. That said, whenever we asked for assistance, they were helpful and responsive, so I don’t have any real complaints.

Staff and location

The restaurant apart of hotel is Indian food (so no variety), although subway is next to that restaurant (there is other eating place across road & close by). Pillows were uncomfortable, they are due for either new ones or to change the type they are. This is just a personal preference but I like being able to look out window in morning to see what weather is like, having a room with window facing into hotel is not my thing after staying in it. Emergency alarm went off at nearly midnight 2 nights in a row, didn't need to in evacuate in the end and not sure if this is a common thing (not good for anyone having to get up early).

The hotel was in a great location. Just 2 blocks from Burbon Street in French Quarter, 1 block from Canal Street and the downtown area! Easy access to busses and streetcars. The beds were very comfy and clean. The staff was very friendly and accommodating......Some updating could be done to the rooms, but all things considered, I rate it an 8 out of10! I would stay there again!

There was no airport shuttle service. Also, no microwave in the rooms.

The room \ bed was very comfortable. It would have been nice to have a dresser to unpack our clothes into, instead of living out of a suitcase for a week. Other than that it was great.

It would have been nice to have a complimentary coffee or cold water in the lobby area. My husband is an early riser and would come down to the lobby to read his book in the early am and have to go in search of coffee, so as not to disturb me.

The room was clean and the water pressure was good in the showers. We had a great room that looked over the internal part of the hotel which was just beautiful. Love the atmosphere and happy this was our first impression of New Orleans. Also, shout out to the manager of the Hotel because she was able to let us decorate my brother and sister in-laws room for their combined bachelor/bachelorette party!

The check in could have been a little easier, like maybe advance parking option or something so we could have parked first then checked in but we made it work. Also should maybe add more mirrors in the parking garage so people can see others entering and exiting a little easier.

Room was a nice size, comfortable beds, the room safe, television, fridge

No dresser for clothes, no luggage valet, not enough hangers, not enough places to hang towels,etc in the bathroom, no fan in the bathroom, a strange smell coming from the bathroom (no one had gone to the bathroom), we had to pick up our own towels, no restaurant/bar.

Location, rooms were comfortable

Shower pressure was terrible, bath was slippery to stand in, had to ask for rooms to be serviced. Cost of parking onsite was extraordinary compared to parking garages next door plus driving a standard Ford Expedition was too big to park in the hotel carpark.

location, staff friendly and professional, rooms comfortably, hotel quite after hours, location was Great walking distance to local popular spots

Did not appreciate having to pay for parking that was very tight and small spaces i wld Not been able to bring my SUV. i kept feeling like i was going to bang my car coming in and out of parking entrance