The room was very nice and the front desk was friendly.

The breakfast was way below average. In the two days we were there, the juice machine wasn't filled. On the second day they had completely run out of food, no eggs, no sausage, no muffins or anything like it, The milk holder was broken. There was waffles with fake maple syrup in an area that makes maple syrup. The bread was sandwich bread, not real whole wheat or healthy bread. The oatmeal was like paste. While we were there the woman who was supposed to stock was sweeping the floor instead of restocking. Workers seemed more interested in having everything ready so they could walk out the door right at 9:30 instead of making sure the guests got what they needed.

Pleasant staff. Clean room. Very good breakfast. Great selection. Stayed on the last two days of the season. Didn’t know that until checkout.

Really didn’t know how to change channels on the tv. Instructions were provided but apparently I missed how. Many businesses in Bar Harbor had closed for the season or were getting ready to close. There were not many choices left to eat in town or in the area. Not the fault of Best Western. Barking dog several rooms down. I would not normally complain, but you asked.

Very clean and comfortable hotel, with a friendly staff. As a family of 4, we appreciated that the 2 beds on the room were Queen beds. The kids had a blast at the pool. The breakfast offered a lot of options: eggs, sausages, oatmeal, fresh fruit, yogurt, coffee and tea, juice, different kinds of bread, fresh waffles, muffins, to a of cereals, and more. We had room 426 and it a was ideally located, close to the breakfast building and the laundry building and far from the road. You can park in front of your room.

Nothing

Everything was clean

The hotel said it would give certain amenities (popcorn & s mores) then when you ask them at the front desk the person said no & they can't count how many wash clothes to give when you ask for them. There is no room service like cleaning the room unless you stay more than 3 nights but at least give us the number of clean wash clothes we ask for. I say don't mention that on the brochure in the room if you are not going to give it. This is as honest you can get about this hotel. By no means I say this is a bad place to stay but I am just stating what happened & my experience there.

Bed was comfortable, linen fresh and bathrooms were clean. This itself made the stay good! Breakfast was decent.

The carpet had something sticky and wasn’t clean, but the staff sent someone to vacuum it, so appreciate the service. It is pricey for the quality, but, given the location, it is to be expected!

A clean and comfortable room, friendly front desk staff, fast and convenient check-in and check-out. The location and environment are also at my expectation. It sits outside downtown Bar Harbor and is separated from the seashore by ME route 3. Some people may prefer staying in downtown for convenience but I really enjoyed its quietness and safety here. It also has an on-site swimming pool and I saw a few people enjoyed it in the late afternoon. Parking lots right in front of the guestroom are very convenient to anyone who drives a car for trip into Acadia National Park.

Not really anything significant but it would be helpful to have a small guest parking area in the front. Also, it would be great to have more variety on the breakfast food bar. Maybe things will change when the true tourist season arrives in June to September.

We chose this location because of its proximity to the entrance of the National park, and that was wonderful. the room was clean and well-equipped it’s towels. We stayed in the king suite, and our children loved their own little room with separate beds so they weren’t keeping each other up all night (huge when they are hiking and busy all day). The beds were very comfortable. The staff was helpful. The breakfast was good, too! Honestly, it was perfect for our needs.

My older son didn’t like the eggs. That is the only complaint from our stay.

The room was terrific - just what I expected. The pool was heated, which was really nice as my kids very much enjoyed it.

While the breakfast was very good, it would've been nice to have had a little more variety as I stayed several days. Also, both the yogurt machine was not working (and the small refrigerator that could have stocked such items was empty).

The location was amazing and the staff was exceptional! I left my rings in the room and didn’t realize until I was two hours away. I had thrown them in the trash by accident. So I called and asked if they could look and try to find them. And they did! They are being mailed to me as we speak! Shout out to Mary who was just terrific. I would definitely stay here again.

Nothing not to like!

Everything was great! On my twelve day road trip, this was my favorite stay!! Staff was super nice, facilities were clean, super comfy beds & pillows, huge bathroom. Was a bout4-5 miles from downtown Bar Harbor, which for me was great because it was so quiet. Nice outdoor spaces for kids & pets. Breakfast options were really nice and food was good.

Not one complaint!