Good location, close to the city center and main attractions. This was our second time at the hotel, and both experiences were excellent. The hotel doesn't look luxurious, but it is well-maintained and kept very clean, creating a very cozy atmosphere. The staff was extremely friendly and always ready to help—providing extra towels, snacks, dishwasher detergent, a tray to take food to the room, etc. Our kids enjoyed the pool; the water temperature was comfortable for swimming, around 24-25°C. It’s not hot, but it’s certainly not freezing like it was in May. We also enjoyed the beautiful bay view from our room on the 8th floor.

Breakfast is pretty basic with limited variety. I would definitely prefer a kettle instead of a toaster in the room.

A wonderful location! Right next to the water, so close to the city and basically on the Freedom Trail walk. Very convenient for everything. The dishwasher was beeping all night the first night which was annoying but they addressed it quickly in the morning. Great buffet breakfasts. Not really enough tables for the number of people needing to use it. Valet parking is a bit pricey but handy to have the car in the garage of the hotel. Staff were helpful and were working hard.

I felt like the staff were really under pressure at times. Not really a negative but an electric kettle in the room would have been great! I'm not sure why they don't have one as a standard. And having at least 4 towels in the room as a standard when there are 2 queen beds + a sofa bed.

The room was very clean and big. It was in a good location.

We paid extra for the breakfast only to discover that breakfast is always included so I think we overpaid on Booking for something that was already free. We paid extra for a room with a view and were disappointed; the other side of the hotel had a better view. The “heated pool wasn’t heated…it was very cold. The pool was dirty with lots of hair and sand/dirt in the pool bottom. We had to call for pool towels. We chose this hotel in pet for its valet parking but when we arrived (early) it was full. I think we totally overpaid for what we actually got from Booking.

Great location for exploring some of Boston’s waterfront and particularly for attending an event at TD Garden. Room was bigger than I’d expected and was comfortable with the exception of the single bed which was not ideal for an adult.

The single bed was not suitable for an adult and not much additional bedding had been provided. The breakfast was relatively good but a stay longer than 2 days would have highlighted the lack of variety. More fresh fruit would have been welcome.

Great experience. When we opened the door to our room, it had a nauseating chemical cleaner smell. We went back down to the front desk and they immediately gave us a new room. No hassle at all. The front desk was also great with recommendations of places to go within walking distance of the hotel. Would definitely stay here again.

The location was superb. We faced the wharf and could see the bridge beautifully lit up at night. Upon arrival, we were greeted with an extremely friendly and helpful staff member who directed us to the wine and charcuterie they laid out for all guests. A nice, surprise bonus was the cute gift bag with holiday sweets for us. The suite was extremely comfortable, quiet, and nice to relax in. The location is ideal with the units perfectly situation on the wharf on Thames. You can't ask for anything better.

We were able to sleep in till 10 am, it was that quiet! The room is spacious, has a kitchenette/frig, free breakfast (although we went to Tate, which is a short walk and so good) the location is great for events at TD garden, a short walk across bridge, it is on a lovely harbor and right near downtown, but less congested. The lobby had a fire place and very nice to meet up with friends. Parking right on site is a huge plus for a city

no complaints

Excellent place for the family and to assist at Boston Bruins game and visit USS Constitution museum. Easy access when you arrive from Quebec city. We appreciated the kitchenette in the room and the good included breakfast.

Breakfast was good each morning. especial shout out to Luis and his son - they are fantastic people whose personal touch adds to the guest experience! Marvin was a terrific resource at the desk as well!

We did not have enough towel hanging / storage space. Towel bars or even hooks would have helped us stretch our towel usage and be more eco-friendly. On that same note, please consider offering recycling bins for takeout cartons.

The location, it was in the heart of the city, and very convenient to all the places we did visits, Our son loves the city train he rides all of the lines just to experienced it, well anyway he's fascinated by train. The breakfast was exceptional and the staff was kind enough.

I just wish I could had ask a better view from our room, but its not that bad, next time will come to Boston will stay in the same place.