Great location, good sized room. Kept very clean and smelt lovely. Lovely view over the water as well.

Rooms could do with more lights. The fridge either didn't work or was turned on which was annoying. Also needs more plugs there was a lamp on the table we could use as there was no where near the table to plug it in.

The view was breathtaking and the location was convenient to some of the best sites in the city. The room was beautifully decorated with nice furniture. The staff was friendly.

There was no refrigerator, but the furniture included an open space for one. We were given three tiny coffee pods for our in-room coffeemaker. I am not a coffee snob, but the coffee provided tasted horrible. We found no other centralized place within the hotel to get a real cup of coffee even at a price. That's a huge negative for us. The wallpaper was peeling in the bathroom, which should not be the case based on the price of the room.

We booked 2 rooms. The suite with the king bed was a great room, huge and comfortable. Larger than expected, which was a nice surprise as we had a lot of luggage and we could use the extra space to work. The room with 2 queens was also large and comfortable and had a very nice view of the water. The rooms overall were very nice.

In the king suite, it turned out we were too close to the elevator - we were literally right next to the elevator shaft. We heard it constantly. But once we turned on the room fan, it drowned out most of the elevator noise. The shower in the king suite was not good- really low water pressure and volume. Also, in the king room we had only a sliver of a water view and we would have liked to be on a higher floor because we were right across from the valet at the hotel and it got a little loud at times. But we still like the hotel a lot and would stay there again if we could get a higher floor and a better view.

Location

The coffee machine doesn't work

Our family of 6 traveled to Boston to see one member off after the holiday. We usually stay at the airport and take a shuttle to dinner in the North End. We decided to stay at the BWH this year and walk to Bricco's for dinner. The location was perfect. Great view. The best thing about it was the staff. Every single one of them went above and beyond. We had three rooms. One of them had an issue with the air conditioning and the room would not go below 78. It was not able to be repaired and in short order, they moved my sons to a different room. I would highly recommend this hotel...the water taxi is right there, so it would be easy to access the airport from there.

Everything was perfect.

Fantastic waterfront location, with easy walking distance to Long Wharf and city attractions. The location is especially enjoyable as, once reached, you are in a sanctuary of peace and quiet, away from city noise, which can be very welcome after a long day out. We were treated to an upgrade, which I greatly appreciated, having made The Battery Wharf Hotel my no.1 choice of hotel on many previous trips.

No complaints whatsoever. The location and amenities provided all that we needed, and the friendly front-desk staff went above and beyond to make our trip to Boston as special as could be. We felt very welcome, and found everyone eager to help whenever we had questions.

Breakfast was perfect and our waiter was very friendly. We had some trouble checking in but they quickly turned it around. The North end was around the corner which made our trip even better. We love to walk the streets and indulge in the many Italian restaurants it has to offer. Faneuil Hall is walkable as well along with a stop at the famous Oyster House which turns 200 years old soon. There’s really nothing bad to be said about the area, if you love Boston you’ll love the Wharf! Thanks

All good nothing bad👍🏻

It was within walking distance from so much of the local attractions. Beautiful hotel, right on the water.

We were on the ground floor, and a heavily trafficked walking path was about 4 feet from our windows. Couldn't enjoy the view without having people looking into the room every few minutes. That continued throughout the night, which was odd to me. I was up at 1 am, and there were still people walking by the window. Had to keep the blinds drawn. I will be requesting a second floor or above next time I stay there.

Loved the location, just outside the north side. We were able to switch to a suite which made our stay more enjoyable. Very walkable.

The mean lady from the restaurant that said we couldn’t sit in the seats outside with our coffee and “outside” food, even though it was from the cafe that was attached to the hotel. We ate a quick breakfast sandwich and had been done eating for 30 mins when she came out. Said something about a license. Even though we were guest from the hotel, it was early in the morning, it was 50 degrees out and there was noooooo one else from the restaurant sitting out there. Also the scent they have in the lobby is just not good!!!

Really nice, high class hotel. Location was great, both for getting around and for the view. The restaurant and the cafe both had great food. Accommodations were very comfortable. Overall, the staff were very helpful and friendly, with minor exceptions.

One of the front desk staff was professional, but hardly warm. The restaurant was understaffed on our final morning, resulting in slow service and our order was incorrect when it did finally arrive. This was the only disappointing part of our stay.