Great ground floor bar - easy menu for those who have eaten out for lunch and just want one medium dish for dinner. Nice wines by the glass - generally a good bar with live music on certain days and good atmosphere. Very tastefully decorated rooms; neutral with calming hues and not overdone. I know the shower room could be a little bigger but I find this the case with a lot of US city hotels but in the case of the Langham, the decoration and cleanliness was superb and the shower room was perfectly functional. The beds are pretty good - a little on the hard side. I felt very much at home and came and went comfortably. My partner used the gym and pool and whilst not very big, it was well lit and a nice extra for those who need some exercise whilst away but don't like jogging in the street. I used the car valet service which was excellent. The hotel is well connected to get to the roads which lead you out of Boston to the airport and other parts of MA. Lovely staff and a big shout out to Saleem in the reception team, thanks for your attention. We felt at home here.

It was nice on the 8th floor but we were in the slanted glass bit so not much to see. Lifts were a bit slow in the mornings but that happens in a lot of hotels at checkout time. In any case, we did not take this hotel for the views but perhaps next time would be nice to get a room in the main floors which probably have higher ceilings - but it was not an issue. Maybe would have been nice to have lunch in the bar but it does not open until later.

All the staff we interacted with were very friendly and welcoming. Rose who works in the club lounge was extremely gracious in accommodating us and made our stay a special one. Lounge was such a pleasant place to grab a bite or sit and relax while enjoying the view. We loved the loft suite. The bed was very comfortable and the layout gave our party lots of privacy. Location is very convenient... only 8 minutes to the South Station by foot or short walk to many restaurants and destinations.

Just one minor thing... they placed a box of kleenex tissue in only one place next to the downstairs TV, in fixed holder. We found this location to be not very convenient. Wish they would supply tissue in the bathrooms as well.

Here’s the revised version of your text: I appreciated how they helped us choose a nice restaurant to dine at and arranged transportation. The driver was excellent, and the entire dining experience at the restaurant was memorable.

Here’s the corrected version of your text: They offered us a tour to Salem, but the tour was not worth the money we paid. There was no tour guide; it was just a transportation service for $500. We could have just taken a taxi or Uber, which probably would have been cheaper. The most important part is that when we tried to share our experience with the hotel concierge, they were not even interested in hearing us.

The hotel is an extremely attractive renovation of the old Federal Reserve Bank building. Our room was very comfortable and well appointed. The staff is friendly and helpful. We dined at The Fed for dinner twice and had breakfast in Grana. Both restaurants had great food and service. Grana is stunning. Perhaps one day they will offer dinner there in addition to breakfast and lunch. It’s a short ride to the airport and walk to South Station and very convenient to the financial district.

My daughter and I stay at this location every summer when I travel from Los Angeles to take her to summer camp on the east coast. I've always loved how clean the rooms are and how wonderful the bathrooms and showers are. The bed is comfortable as well (which seems rare in hotels these days). While some rooms are a lot smaller than others, I've never minded too much. We've used the gym and loved it! Part of the equipment was in a room that was under renovation, but we could tell that it was a very large gym when completed (i.e. multiple floors!). We used the treadmills (Technogym) and noticed that room was fully stocked with many different weights. Everything was super new and in fantastic condition, which cannot be said about most hotels fitness equipment which is always outdated. They even had the Lululemon Mirror and Pelotons which is a super nice touch. We've ordered room service a few times and it has always been good, especially the breakfasts. The hotel bar/ restaurant is always busy and lively. The only recommendation I would have would be to add more wine selections :) I also love the location which is super close to everything and walking everywhere is very easy (a super quick walk to The North End, Faneuil Hall, Gov't Center T Stop etc). The staff has always been 10/10 from the Front Desk, Bell Hop, Concierge and Housekeeping. See you next summer!

The only thing I could think of is the wine offerings at the hotel restaurant and bar. I understand a lot of that has to do with the particular clientele and Boston is much more of a "beer town" it seems :) But this is so minor compared to everything else about this property which is wonderful!!

Everything was perfect from a to z: the warm welcome by Eddy at the valet, the front desk efficiency, the room ready before standard check in time, the comfort and cleanliness of the room, the waiters at the Fed restaurant… we unfortunately had to shorten our trip and the front desk was very understanding and did not charge us any cancellation fee. We travelled with 2 service animals, the hotel is very pet friendly. We definitely love all the Langham hotels

Nothing

The Langham Boston is always our choice hotel when getting away for a Boston visit. We enjoy the idea of staying at this boutique hotel for its stylish luxury and personalized quest services. We appreciate the distinct and memorable guest experiences the Langhamboston extends to us during each stay. We feel welcomed and are grateful for the hospitality and generosity of the staff.

Great non- intrusive air conditioning! Fabulous smelling hand soap/ shampoo/ conditioner ! A beautiful special added touch - an ice cream cupcake sundae with sparkler for my daughter’s birthday . Beds sooo comfortable! Staff very caring and very helpful

Could have done with some instructions re coffee machine .. or if there were there - I couldn’t see

Last minute booking and hospitality was outstanding, from the gentleman who initially greeted us at the door, to reception staff, bell boy/porter and restaurant servers. Staff went above and beyond - offering a free UG on check-in, to a beautiful suite, with a complimentary bottle of sparkling wine delivered to the room, on ice, to celebrate an anniversary. Pool area relaxing, (although jacuzzi was incredibly hot) - area well maintained and facilities more than adequate. Beautifully decorated for the festive season and the bar area was inviting, with a real vibe about it. Definitely recommend and would certainly stay again.

Only down side - no bath in the suite - shower only.

The guy Marco who served in the Fed was fabulous and made the experience special- he is a great credit to the Langham. The blonde , Eastern European house keeper( working on the 3rd floor) was very friendly and helpful. ( Sorry, I didn’t get her name) Quality staff! The pool and gym.

The wifi in the gym wasn’t working. A rowing machine would be great!