The location was great. Truly downtown just as you walk out the front door. There was purified water for free everywhere in the hotel. Also coffee and tea for free in the Living Room Club. The gym was a nice plus. What we liked the most was the restaurant, Elephant & Castle: amazing staff and the food was delicious (you gotta try their breakfasts!).

Coffee machine in a room, coffee machine in a living room, water dispensing machine, wi-fi is pretty good, location

Great location to many tourism opportunities, restaurants, and transit options (T line, city Blue Bikes). Felt generally safe as far as a big city goes in this location. Front desk staff was very accommodating and friendly. Coffee & water in the lounge was a nice touch.

Room was spacious and clean. Good location, close to the train line and attractions in Boston. Also very courteous staff who were helpful and accomodating. Great place to stay overall.

Nil

The location was great! Easy walk to many attractions in Boston - shopping, New England Aquarium, Chinatown, and more, along with several T stations and South Station We had one of the smaller room, but it was a fine size for two people staying a few days. The staff was friendly, and helpful. Loved the ever-available coffee machine (and the option for mugs while staying in, or paper cups for going out), the reusable water bottles provided, and the travel-sized amenities availavle.

The fan/heating system in the room worked fine but was quite loud. The room we had was shower only. If you need a tub, be sure to ask if they have them. It wasn't a big deal for our trip but if you are looking for a place with a view, this is not the place for it.

Nice place, location, and staff. Also adjacent to a pub/sports bar called 'Elephant and Castle' (that is nothing like the Tube stop in London). Great location if you've never been to Boston as Downtown is central to most locations you're likely to visit (though perhaps not if you plan on spending the evenings on a pub crawl).

TV didn't have streaming options (they're in the process of upgrading them), just basic cable. If your room is adjacent to the main road you might be woken up by loud traffic/sirens i.e., choose a room away from the main road if possible.

I stayed here for the Boston marathon. The location was central, close to Boston Common (15 minute walk) where the buses pick you up to take you to the start line in Hopkinton. There are many good restaurants closeby, with Chinatown a 5 minute walk from the hotel. The room was clean and comfortable, with a strong shower. The WiFi was very strong. Breakfast was served in the pub next to the hotel (there is a door in the hotel reception which takes you into the pub). The breakfast was good, with multiple options and friendly staff. I'd recommend this hotel to anyone looking to stay in Boston, particularly if you are running the Boston Marathon.

NA

People always rave about Hilton and Marriott, but truthfully, Club Quarters is right up there for me, and I might even say I prefer it. The staff are always so welcoming, the facilities are modern, clean, and comfortable, and the stay really makes you feel at home. This location in Boston was no exception. I highly recommend! The check in process was also a breeze, and we even got the opportunity to check in early. The rooms were spacious and quiet, and you can't beat the free, refillable water stations.

Nothing!

The location is excellent - all touristic highlights were in walking distance; except Harvard University in Cambridge, but it was easy to reach by subway train (efficient system). The room was perfectly equipped.

I'm disappointed about the terms of payment. When checking in, they required an additional amount of USD 100.- and charged this amount on top of the correct invoice on my credit card. This amount is said to be charged for SECURITY and is to be refunded / credited to my credit card. I'm rather upset that they keep me waiting for my money (date of departure: 06/13/2024.

Good location, convenient for public transport, felt very safe. The staff were very helpful, they put on a huge free continental breakfast for thanksgiving as most places were closed. The lounge with free coffee is excellent. We had the room with a large bed, a comfortable sofa bed and a kitchen, beds very comfortable and plenty of storage. Plenty of space for two adults even with the sofa bed out. Nice big fridge, microwave and hot plate. Bathroom had bath and shower. There is a supermarket- Roche Bros that we only found on the last day at downtown crossing subway (opposite Macy’s) nearby that has lots of good ready made food you could put in the microwave.

Only minor points- our room 1118 wasn’t very warm (partly because we were expecting superheated USA room so didn’t have warm indoor clothes), the room had a void above the kitchen where all the heat escaped. It looked like it might have had a skylight at some stage. It was probably great in the summer as it would keep the room cool. We felt a bit bad having the heating on all the time with the heat escaping. Good kitchen but no pots, pans, cutlery etc. I don’t know if they would supply them if asked- we had read reviews and took some old plastic plates etc.