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8.6

443 reviews

Tru By Hilton Chicopee Springfield

Tru By Hilton Chicopee Springfield

440 Memorial Drive, Chicopee, 01020, Massachusetts, United States

Choose dates to view prices

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Bar

Sun deck

Tru By Hilton Chicopee Springfield

Tru By Hilton Chicopee Springfield is a 3-star hotel in Chicopee, Massachusetts, United States, located about 2.1mi from the city center. The address is 440 Memorial Drive, making arrival straightforward, and with 443 reviews, this Chicopee stay offers plenty of traveler feedback to consider.

Minimum price starts from $97, presenting a value-friendly option. Hotel offers breakfast, and amenities include free on-site parking, free Wi-Fi, and a free fitness center. An indoor swimming pool, air conditioning, non-smoking rooms, and a 24-hour front desk add everyday practicality, while a Bar, sun deck, terrace, picnic area, and free beach chairs/loungers provide relaxed downtime. Elevator access helps move through the property with ease.

A golf course is available for an extra charge, complementing the range of on-site amenities and making it easy to mix work and leisure during a Chicopee stay.

Chicopee's Tru By Hilton sits on Memorial Drive, offering a relaxed base with easy access to the surrounding area. The indoor pool is ready year-round for a quick splash, while a Bar, sun deck, terrace, picnic area, and free beach chairs/loungers create laid-back moments. Free on-site parking and free Wi-Fi keep plans simple, and a 24-hour front desk plus elevator access ensure smooth moves around the property.

Room options span Queen Room, Double Room, Single Room, Twin Room, Run Of House, and King Room, with non-smoking choices available to match different travel styles.

For payment, cash is not accepted; accepted methods include Diners Club, American Express, Mastercard, Discover, and Visa. Breakfast is included as part of the stay, and a golf course is available for an extra charge, offering a sporty complement to the convenient location.

Closest airports

Westover Air Reserve Base / Metropolitan Airport

2.7mi

Bradley International Airport

17.1mi

Worcester Regional Airport

36.7mi

Most popular amenities

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Bar

Sun deck

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Kitchenware

Elevator

Picnic area

Rooms

King Room with Accessible Tub - Mobility Access in Tru By Hilton Chicopee Springfield

Show 3 photos

King Room, Accessible

1 King Size Bed

365 sqft

Kitchenware

Microwave

Refrigerator

Toaster

+

More details

The unit has 1 bed.

Queen Room with Two Queen Beds in Tru By Hilton Chicopee Springfield

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

280 sqft

Kitchenware

Microwave

Refrigerator

Toaster

+

More details

King Room in Tru By Hilton Chicopee Springfield

Show 4 photos

King Room

1 King Size Bed

225 sqft

Kitchenware

Microwave

Refrigerator

Toaster

+

More details

Queen Room with Two Queen Beds - Hearing Access in Tru By Hilton Chicopee Springfield

Show 3 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

400 sqft

Kitchenware

Microwave

Refrigerator

Toaster

+

More details

Room

Show 3 photos

Twin Room, Accessible

1 Twin Bed

+

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Accessible Room

x4

+

x3

More details

Accessible

Double Room

x4

+

x3

More details

Single Room

+

More details

Queen Room, Accessible

1 Queen Size Bed

x4

+

x3

More details

Run of House

x10

+

x6

More details

Room Selected at Check in

More details

Guest reviews

8.6

443 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Anonymous

8.2

May 2025

The breakfast was great, the staff were super friendly. We particularly liked being able to bring in food after my daughter's graduation and sit at the tables in the lounge.

It was Memorial Day weekend and the price was exorbitant, even booking 5 months in advance. We had no other options. I wish the hotel would just keep fixed rates and not overcharge. It felt like ransom and left a bad feeling.

🇺🇸

Janis

8.2

December 2024

Yes are bathroom had a clogged toilet. I had requested it to be unclogged at 1:30 in the afternoon. We got back to the Rome at almost 12 o'clock and the toilet was still clogged. A night shift girl was kind enough to find me a plunger and we did it ours. What's very dissatisfied with that. Also I was told that they would not charge us from the room that night.

🇺🇸

Maria

10

February 2025

The front desk guy, his name is Jonathan he was very kind, compassionate, and very polite. He was very knowledgeable and very efficient in resolving the reservation issue. The housekeeper Glorimar keeps our room clean and full of supplies

Some staff are rude. Or if you have an issue with the reservation, they didn't move a finger to help,

🇳🇱

Jac

8.2

October 2024

Great atmosphere (as all TRU hotels have), all facilities (pool, fitness, breakfast, “emergency” food shop, work places, and ample parking). Lots of shops and restaurants around the hotel and 5 minute walk to the small town’s Down town area with the falls.

Hotel is directly next to highway, which causes traffic noise all day and night.

🇺🇸

Maria

10

August 2025

The property is by the stores right across the street and surrounding. It looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

They don’t offer any price deals and the rooms don’t have microwaves or coffee machines you have to go to the lobby

🇺🇸

Chrissie

9.1

October 2023

The rooms were very clean and minimalist design was great. The staff was fantastic. Very clean and simple. Staff was very helpful and kind, quick to find answers and to help.

The room was a little tight between the bed and the table. Would have loved a bigger chair to read/ work in. Had minor issue with the TV but staff helped me fix it.

🇺🇸

Joelle

10

June 2024

The hotel is super clean and in a great location. I only stayed for a night, but would definitely stay here again should the need arise.

The walls are a little thin. I could hear the little kids in the room next door running around until 10:30 p.m. Perhaps some area rugs in the rooms would help soak up some of the noise.

🇺🇸

Brittany

10

April 2024

Super clean property. Friendly staff. Easy check in/check out. Great breakfast.

I purposely booked this hotel for the pool. I was offered to stay on base at Air Force base but gave it up to have the pool but upon my arrival pool was closed so I’m super disappointed in this when i could’ve just stayed at the Air Force base.

🇺🇸

Shuba

8.2

July 2023

Great location, comfortable beds and decent breakfast

Rooms don't have closets or drawers or even any shelves. You have to keep everything right in your suitcase the whole time. It's a bit challenging if you've got kids and all the gear that goes with that. Probably not as much of an issue otherwise.

🇺🇸

Chantel

10

August 2025

I liked the fact that the hotel was located around stores and restaurants. The hotel was very clean and colorful.

It would be nice to be able to access the pool 24hrs like the gym. We didn't get a chance to use it :-(

Points of Interest Around Tru By Hilton Chicopee Springfield

Airports

Westover Air Reserve Base / Metropolitan Airport

2.7mi

Bradley International Airport

17.1mi

Worcester Regional Airport

36.7mi

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Tru By Hilton Chicopee Springfield

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Bar

Sun deck

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Kitchenware

Elevator

Picnic area

Stay rules - Tru By Hilton Chicopee Springfield

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru By Hilton Chicopee Springfield

What's the check-in and check-out schedule at Tru By Hilton Chicopee Springfield?

The timetable for guests at Tru By Hilton Chicopee Springfield is to check in post 03:00 PM and check out prior to 12:00 PM.

Is there parking available at Tru By Hilton Chicopee Springfield?

Yes, the Tru By Hilton Chicopee Springfield offers free public parking on site. No reservation is required for parking.

What are the rates at Tru By Hilton Chicopee Springfield?

Rates at Tru By Hilton Chicopee Springfield commence from $97. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

Which room categories can I book at Tru By Hilton Chicopee Springfield?

The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and mobility and hearing accessible rooms. Smoking is not allowed in any of the rooms. The rooms range in size from 226 sqft to 398 sqft. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. All rooms have either a King size bed or two Queen size beds.

What is there to do in Tru By Hilton Chicopee Springfield?

Guests at Tru By Hilton Chicopee Springfield can spend their time enjoying the hotel's indoor swimming pool. The pool is available all year round, providing a relaxing and refreshing escape for guests. Whether it's swimming laps or simply lounging around on the sun deck, the pool offers a great way to unwind and enjoy some leisure time.

In addition to the pool, guests can also make use of other leisure amenities such as the golf course and beach chairs/loungers. These amenities provide opportunities for outdoor recreation and relaxation.

For those looking to stay active during their stay, the hotel offers a fitness center where guests can exercise and work out. There is also a bar where guests can enjoy drinks and socialize.

Guests travelling for business purposes can benefit from the hotel's business center, which provides facilities for meetings and other work-related activities.

Overall, Tru By Hilton Chicopee Springfield offers a range of amenities to ensure guests have a comfortable and enjoyable stay.

Is there a swimming pool at Tru By Hilton Chicopee Springfield?

The hotel has one pool available. It is an indoor pool and is accessible all year round.

Are both cash and credit cards valid payment options at Tru By Hilton Chicopee Springfield?

No, cash is not a valid payment option at Tru By Hilton Chicopee Springfield. Only credit cards such as American Express, Visa, Mastercard, Diners Club, and Discover are accepted.