443 reviews
From
$97440 Memorial Drive, Chicopee, 01020, Massachusetts, United States
443 reviews
1/34
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Sun deck
Tru By Hilton Chicopee Springfield is a 3-star hotel in Chicopee, Massachusetts, United States, located about 2.1mi from the city center. The address is 440 Memorial Drive, making arrival straightforward, and with 443 reviews, this Chicopee stay offers plenty of traveler feedback to consider.
Minimum price starts from $97, presenting a value-friendly option. Hotel offers breakfast, and amenities include free on-site parking, free Wi-Fi, and a free fitness center. An indoor swimming pool, air conditioning, non-smoking rooms, and a 24-hour front desk add everyday practicality, while a Bar, sun deck, terrace, picnic area, and free beach chairs/loungers provide relaxed downtime. Elevator access helps move through the property with ease.
A golf course is available for an extra charge, complementing the range of on-site amenities and making it easy to mix work and leisure during a Chicopee stay.
Chicopee's Tru By Hilton sits on Memorial Drive, offering a relaxed base with easy access to the surrounding area. The indoor pool is ready year-round for a quick splash, while a Bar, sun deck, terrace, picnic area, and free beach chairs/loungers create laid-back moments. Free on-site parking and free Wi-Fi keep plans simple, and a 24-hour front desk plus elevator access ensure smooth moves around the property.
Room options span Queen Room, Double Room, Single Room, Twin Room, Run Of House, and King Room, with non-smoking choices available to match different travel styles.
For payment, cash is not accepted; accepted methods include Diners Club, American Express, Mastercard, Discover, and Visa. Breakfast is included as part of the stay, and a golf course is available for an extra charge, offering a sporty complement to the convenient location.
Closest airports
Westover Air Reserve Base / Metropolitan Airport
2.7miBradley International Airport
17.1miWorcester Regional Airport
36.7miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Elevator
Picnic area
Show 3 photos
King Room, Accessible
1 King Size Bed
365 sqft
Kitchenware
Microwave
Refrigerator
Toaster
+
More details
The unit has 1 bed.
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
280 sqft
Kitchenware
Microwave
Refrigerator
Toaster
+
More details
Show 4 photos
King Room
1 King Size Bed
225 sqft
Kitchenware
Microwave
Refrigerator
Toaster
+
More details
Show 3 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
400 sqft
Kitchenware
Microwave
Refrigerator
Toaster
+
More details
Show 3 photos
Twin Room, Accessible
1 Twin Bed
+
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Accessible Room
x4
+
x3
More details
Accessible
Double Room
x4
+
x3
More details
Single Room
+
More details
Queen Room, Accessible
1 Queen Size Bed
x4
+
x3
More details
Run of House
x10
+
x6
More details
Room Selected at Check in
More details
8.6
443 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Anonymous
8.2
May 2025
The breakfast was great, the staff were super friendly. We particularly liked being able to bring in food after my daughter's graduation and sit at the tables in the lounge.
It was Memorial Day weekend and the price was exorbitant, even booking 5 months in advance. We had no other options. I wish the hotel would just keep fixed rates and not overcharge. It felt like ransom and left a bad feeling.
Janis
8.2
December 2024
Yes are bathroom had a clogged toilet. I had requested it to be unclogged at 1:30 in the afternoon. We got back to the Rome at almost 12 o'clock and the toilet was still clogged. A night shift girl was kind enough to find me a plunger and we did it ours. What's very dissatisfied with that. Also I was told that they would not charge us from the room that night.
Maria
10
February 2025
The front desk guy, his name is Jonathan he was very kind, compassionate, and very polite. He was very knowledgeable and very efficient in resolving the reservation issue. The housekeeper Glorimar keeps our room clean and full of supplies
Some staff are rude. Or if you have an issue with the reservation, they didn't move a finger to help,
Jac
8.2
October 2024
Great atmosphere (as all TRU hotels have), all facilities (pool, fitness, breakfast, “emergency” food shop, work places, and ample parking). Lots of shops and restaurants around the hotel and 5 minute walk to the small town’s Down town area with the falls.
Hotel is directly next to highway, which causes traffic noise all day and night.
Maria
10
August 2025
The property is by the stores right across the street and surrounding. It looks trendy very cute, games in the lobby, lounge area and they have an indoor pool
They don’t offer any price deals and the rooms don’t have microwaves or coffee machines you have to go to the lobby
Chrissie
9.1
October 2023
The rooms were very clean and minimalist design was great. The staff was fantastic. Very clean and simple. Staff was very helpful and kind, quick to find answers and to help.
The room was a little tight between the bed and the table. Would have loved a bigger chair to read/ work in. Had minor issue with the TV but staff helped me fix it.
Joelle
10
June 2024
The hotel is super clean and in a great location. I only stayed for a night, but would definitely stay here again should the need arise.
The walls are a little thin. I could hear the little kids in the room next door running around until 10:30 p.m. Perhaps some area rugs in the rooms would help soak up some of the noise.
Brittany
10
April 2024
Super clean property. Friendly staff. Easy check in/check out. Great breakfast.
I purposely booked this hotel for the pool. I was offered to stay on base at Air Force base but gave it up to have the pool but upon my arrival pool was closed so I’m super disappointed in this when i could’ve just stayed at the Air Force base.
Shuba
8.2
July 2023
Great location, comfortable beds and decent breakfast
Rooms don't have closets or drawers or even any shelves. You have to keep everything right in your suitcase the whole time. It's a bit challenging if you've got kids and all the gear that goes with that. Probably not as much of an issue otherwise.
Chantel
10
August 2025
I liked the fact that the hotel was located around stores and restaurants. The hotel was very clean and colorful.
It would be nice to be able to access the pool 24hrs like the gym. We didn't get a chance to use it :-(
Airports
Westover Air Reserve Base / Metropolitan Airport
2.7miBradley International Airport
17.1miWorcester Regional Airport
36.7miAirports
Westover Air Reserve Base / Metropolitan Airport
2.7miBradley International Airport
17.1miWorcester Regional Airport
36.7miAttractions
Six Flags New England
9.3miOld Sturbridge Village
25miLocation
Availability
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Elevator
Picnic area
Accessibility
Wheelchair accessible
Activities
Game room
Golf course
Bathroom
Hairdryer
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Fruit
Snack bar
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Kitchenware
Microwave
Refrigerator
Toaster
Media & Technology
Telephone
Outdoors
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Safety & security
Safe
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Diners Club,
American Express,
Discover,
Visa
This property does not accept cash.
What's the check-in and check-out schedule at Tru By Hilton Chicopee Springfield?
The timetable for guests at Tru By Hilton Chicopee Springfield is to check in post 03:00 PM and check out prior to 12:00 PM.
Is there parking available at Tru By Hilton Chicopee Springfield?
Yes, the Tru By Hilton Chicopee Springfield offers free public parking on site. No reservation is required for parking.
What are the rates at Tru By Hilton Chicopee Springfield?
Rates at Tru By Hilton Chicopee Springfield commence from $97. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Tru By Hilton Chicopee Springfield?
The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and mobility and hearing accessible rooms. Smoking is not allowed in any of the rooms. The rooms range in size from 226 sqft to 398 sqft. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. All rooms have either a King size bed or two Queen size beds.
What is there to do in Tru By Hilton Chicopee Springfield?
Guests at Tru By Hilton Chicopee Springfield can spend their time enjoying the hotel's indoor swimming pool. The pool is available all year round, providing a relaxing and refreshing escape for guests. Whether it's swimming laps or simply lounging around on the sun deck, the pool offers a great way to unwind and enjoy some leisure time.
In addition to the pool, guests can also make use of other leisure amenities such as the golf course and beach chairs/loungers. These amenities provide opportunities for outdoor recreation and relaxation.
For those looking to stay active during their stay, the hotel offers a fitness center where guests can exercise and work out. There is also a bar where guests can enjoy drinks and socialize.
Guests travelling for business purposes can benefit from the hotel's business center, which provides facilities for meetings and other work-related activities.
Overall, Tru By Hilton Chicopee Springfield offers a range of amenities to ensure guests have a comfortable and enjoyable stay.
Is there a swimming pool at Tru By Hilton Chicopee Springfield?
The hotel has one pool available. It is an indoor pool and is accessible all year round.
Are both cash and credit cards valid payment options at Tru By Hilton Chicopee Springfield?
No, cash is not a valid payment option at Tru By Hilton Chicopee Springfield. Only credit cards such as American Express, Visa, Mastercard, Diners Club, and Discover are accepted.
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