Kayleigh, the desk manager, was above and beyond helpful. At one point, there was an issue with our door lock- and she repeatedly attempted to try other key cards to resolve problem. Kayleigh traveled back and forth at least four times from our room to the office- then finally contacted manager. She eventually found another room, and helped us move suitcases. She was extremely professional, courteous and concerned for our comfort. We were very impressed, and would definitely stay here again.

N/a

I like the location directly across the street from the wharf. The beds were comfortable. The balcony was very nice.

I let the desk know the morning after we arrive that the toilet ring was leaking and nothing was done or communicated to me after the initial complaint.

I expected a mere hotel room and instead got a huge, comfortable, clean, attractive suite with a kitchen as large as my kitchen at home. The location is ideal, overlooking the harbor, and right across the street from a very good restaurant. I was totally blown away by this place and look forward to returning.

Loved everything.

This property really exceeded my expectations. The staff was so helpful and personable, a pleasure to encounter after traveling. The room was very large, with a fireplace and fully equipped kitchen. Finally, the location was perfect.

The murphy bed that pulled out of the wall could have been more comfortable, but it wasn't problematic enough to affect my wonderful visit.

The hotel is located across the street from Falmouth harbor. My room was really an apartment with a living room, full kitchen, bedroom and big bathroom. It was very clean. There was some traffic noise in the morning but not bad. The furniture was very comfortable. Most of the staff that I met was very nice, especially housekeeping.

Needs blackout curtains

This place was so amazing. The location is perfect for anything you would like to do on the Cape. Fishing, boating, dining, Martha Vineyard ferry, shopping and beaches all within walking distance or a less than 5 min drive. Great parking at Resort. I can NOT wait to return 👍👍👍❤❤❤❤ The facilities are very clean and well decorated, the staff is Amazing and very accommodating. You won't be disappointed with your stay at this resort

That they close Harborwalk for the winter😥🙂wish they were open year round like the other hotels in the area

Location! Right across from the harbor.So picturesque! Walking distance into town and a great local supermarket. Close to beaches and local restaurants. Found a lobster special at the Raw Bar across the street for $14.99, plus a drink. Delicious! Staff was so welcoming and friendly. U

Murphy bed was very uncomfortable!!!

The location can't be beat. Pretty harbor view and easy to get to most area attractions. Staff was very friendly and helpful even with a couple of extras I needed during my stay. The efficiency suite made my extended stay much easier.

The window blinds don't really block out the outside. Light and even a peeping Tom could get through. Sound transmission becomes a problem with even a moderate amount of guests. If you're a light sleeper, you will hear everything around you.

Location was great for access to ferry and town center with restaurants and shops. The room was very comfortable and clean. The pool area was well kept and the staff was very nice and helpful. We definitely recommend it to travelers.

We didn't have breakfast but location was close to many different breakfast options.

We arrived after 11p.m and had to stay in our car until in the morning because there was no information as to how we could contact night security.