The shuttle service was handy to help us get to the train station. You just let him know when you wanted to go and they would take you to the airport train transit.

Our room was next to the highway and sometimes it would get a little noisy, nothing that you couldn't hear over just a lot of rumbling trucks. There was one restaurant and some fast foods, but no attractions nearby that you could walk to. The description did say continental breakfast, then buffet for a charge. We were three people traveling, two were allowed to eat. The price of the breakfast was out of line with what was served. The bar was unusually high-priced for a drink. But, It was a good place and I would recommend it.

Excellent place to stay to easily get to the airport. I had a very very early flight. The shuttle made me feel much safer than calling an Uber or taxi! Quiet, excellent staff. My shuttle driver was amazing- so friendly at 3 am! Not cranky- very sweet man.

Would have liked to be able to walk form the T to the hotel- but that can not be helped. Wish check in was a bit earlier than 3 pm. Expensive for 1 Night- but understand it’s Boston!

- The coffe & tea as well as infused water provided in the lobby - The complementary parking - The young female receptionist in the morning who is very helpful and informative

Should provide laundromate machines facility

I was only there for an overnight layover from Bahrain to San Diego and arrived later in the day. They were very nice and helpful, though. Airport pick-up and drop-off were smooth. It's not very close to the airport, though, but still not far either. They were easy to communicate with. I didn't have any trouble contacting them while I was at the airport. Really big bathroom.

The coffee maker was kind of dirty. I didn't want to use it at all.

The shuttle runs 24/7 every half hour from the hotel. The drivers were so helpful! It was easy to call the hotel when we needed a ride from the airport to the hotel. The shuttle took us to the public transportation.

The hotel is 20 minutes from the airport but I knew that before I booked.

This hotel is a little way out from the airport, but the free shuttle made it the perfect stopover after a late flight. The gym and pool are small but useable, and the lobby area is set up well for business travel with printing facilities etc. Room was lovely, very clean, well-supplied, and air-conditioned.

I arrived late via the shuttle (it was midnight when I arrived at the hotel) and had to wait 15 minutes for someone to arrive at the desk to check the queue of us in. Not a huge problem, but after a long, delayed flight that 15 mins made a difference!

Convenient location. Airport shuttle. Bobby, the driver and Chris at the front desk should be awarded for their amazing customer services

Room is not sound proof. Room door has space at the bottom so you can hear and see footsteps from the hall!!!

Very friendly and professional staff. Very comfortable and spacious room and also very clean -well done.

The pick up arrangements from Logan Airport. I had to phone 3 times before a shuttle arrived - a wait of almost an hour. Your website simply said to go the shuttles pick up area and just wait there but this was incorrect. However, to your credit, when I mentioned this to your staff, they compensated me by giving me a free breakfast so that was appreciated.

The availability of the shuttle to pick us up at the rental car area. The driver was very helpful.

The pool wasn't heated enough to swim. The water was too cold. My daughter and I picked Four Points because of the ad "heated pool".

Location was perfect for our needs and it was easy in and out for us. The continental breakfast was very good as well. We would stay here again for sure.

We don't have anything negative to report on this hotel experience.