The staff was very welcoming, fast checking. The front desk lady even called my room to check if everything was good, which I appreciated. The room was spacious, had a mini kitchen, a fridge, and a TV. The bathroom was also spacious, had hot water, and everything we needed.

I didn't like that their was no room maintenance. I guess they do it at a certain period of time, but traveling with children it could be messy, and trash cans can get full fast, which they did and weren't changed. Also, breakfast was really just coffee/hot chocolate and muffins it would've been nice if they had other things. One issue we did have was that one bathroom towel was filled with someone else's hair, which was pretty disgusting.

As I entered the entrance, the staff was welcoming and courteous. Access to my room was quick. The room was large and clean with newly looked appliances and a very comfortable bed for a good night's rest.

An old torn recliner. It doesn't belong in a hotel for guests to sit on. The iron board was small. Best fit for ironing shorts and t-shirts.

Breakfast was decent and well proportioned.

I can't say I didn't like anything about this place. It was ten minutes outside of Boston city limits but well worth the few minutes drive in to town. Had a Walmart, McDonald's and other eating stores a few steps away !!

Didn't eat as we had an early start to Mass. General. The room was very clean and quiet on the ground floor. Staff brought an extra blanket and pillow as we had requested. 117.00 total was a great price especially around metro Boston. All in all nice stay!

It was in efficiency had a full fridge how to microwave stove top to microwave did not work. It was OK for a few days. We stayed for one, so it was perfect.

The microwave didn’t work seem like it was for extended-stay. I don’t like a standard stairs people live there. It’s just a bad experience when they live there the Hotel lax.

Customer service was amazing lady at the front desks made my stay the best she was even there the next day n asked how my stay was she really cared about her customers even on a busy Halloween weekend she’s amazing place was very clean to be pet friendly

No pool but the place was very clean

The rooms were clean it was nice and quiet they even had two bottles of water in the room with coffee available in the morning.

The furniture is a bit outdated but I don't have much to complain about

Very convenient Next door to a super Walmart Quiet & Secure extremely clean

Everything was great!!!!

Breakfast: didn’t partake Location: good

Toilet only flushed sometimes. Tank didn’t always fill. Handicap parking was not shoveled or plowed.

Didn’t take advantage of the breakfast or exercise room. Was glad that the desk clerk let the food service up to my door. Handicapped.

Called the front desk four times. No answer. Had to keep calling back.