The staff was great. We did a park and fly for spring break and they dropped us off early in the morning and was waiting for us when we arrived back at the airport a week later. The staff member I talked to on the phone (Mercedes?) was super helpful in arranging the park and fly. Very organized and easy to do. The hotel was clean.

The hotel was a little dated but we were just crashing before our early morning flight so our experience was fine.

Big improvement with cleanliness!! I stay here all the time. When I was there in December it wasn’t kept up very well, sometimes my rooms weren’t clean and sheets didn’t look like they were changed. I just stayed there now in July and it was amazing!!! So clean smelled so nice sheets were fresh toilet paper restocked bathroom nice and clean. It was incredible. I’m definitely impressed and glad cuz I stay here all the time. I guess maybe they got new cleaning staff, but it’s amazing.

Everything was great

I liked how accommodating the receptionist was to make a room available early for me even though I called two days prior and made a request. I had everything I needed in the room and even more with the facilities that I wish I had time for.

I don't like how hotels are struggling with outdated infrastructure with a staff and no vacancies. There needs to be grants or funding for quality hotels such as this to be able to renovate or update to remain competitive with pricing and other hotels.

Everything was great as far as the room and employees were helpful and friendly

the wifi did not work well, I was unable to work from the hotel, the breakfast has a nice variety, but the bacon was not cooked, I waited for the next batch and still not cooked. Kids were all the buffet, parents were not watching them, they were touching everything. So, I did not eat there, I went out to eat somewhere else. Other than that, it was good.

Breakfast was awesome! The GSA who allowed us a room move was very guest friendly and was able to rectify the issue we were experiencing in our first assigned room promptly. The 2nd room we were assigned was fantastic!

The first room we were assigned had an odor, and the refrigerator was unplugged (I assume to thaw), which made it unusable during our short visit. This was handled ;) Upon departing I went to retrieve the cash deposit and was told that an error had occured and that I would have to pay( MC was inserted and a signature was given on pin pad. That amount was deducted from my account for payment of rm/tx. Cash of $100 was given for deposit in in order to check in.) Ultimately this was resolved...

Great affordable place not far from the conference center. Great breakfast in the morning. Large clean rooms. My only issues were that the ice machine on my floor was not working, and I have a huge pet peeve with hotels and small square pillows for the bed. Entitled else was just fine.

Great beds! Friendly staff. Late checkout rate is very reasonable. Overall great stay. Love the breakfast, bit wish it was open a little later.

I feel its a bit outdated, though facilties are all up to par, it could use a face-lift. Especially for the price.

Front desk staff accommodated a room switch for me right after check-in. I was on the front side of the building facing the parking lot. There was a lot of noise from the lot. Staff allowed me to take a room on the back side of the building with no hesitation. It was much more quiet and comfortable. Housekeeping was excellent. Breakfasts were very, very good. Location was close to major highways and restaurants.

Wi-Fi signal was spotty, at best. Just the one small complaint.

Great breakfast, service desk was very nice! We needed 2 more pillows and they brought them right up! I asked for a late check out and they gave us until 1230!

After midnight, there was a lot of people partying in the stairway. They littered all over the hotel 😭

Room looked great. Bed felt wonderful. 2 TV's were very nice. Front desk personnel were helpful and quick to answer any questions we had. Highly recommended. I will for sure stay here in all of my future travels to Lansing. Overall great stay.Breakfast was great ( waffles, scrambled eggs, sausage, juices coffee etc) and very large eating room with 2 TV's and plenty of tables .