Excellent location within walking distance of shopping & restaurants. Hotel provided shuttle service to Shepler's Ferry. Hotel was very clean. Bed was very comfortable.

I booked through Booking.com. There was to be no prepayment, however, the hotel charged my credit card months before we arrived. I had to go through the process of disputing that charge. At checkout, I requested a printed receipt. I was told I would have to get that from Booking.com. I explained I always book that way & every hotel has been able to provide me with a receipt at checkout. This hotel refused & never provided me with a receipt. Breakfast area was very tight & crowded.

We stayed here for four nights, so we really did get a feel for the hotel. It was so comfortable and conveniently located. We had a very quiet room. We went to Mac Island, Soo Locks, Whitefish Bay, Tahquamenon Falls, and the Great Lakes Shipwreck Museum using this hotel as our base since everything was close. Also the hotel is located near a bunch of restaurants and bars and shopping and so close to the ferries to Mac Island. The breakfast was plentiful and we used the indoor pool and hot tub almost every night. We also used the laundry facilities. Very clean and the staff was friendly and helpful. Would definitely recommend this hotel if you are staying the Mac City area.

I don’t think there was anything that needed improvement.

The Location was awesome, the Sheplers Shuttle was right next door. I think we could have ask shuttle to pick us up at hotel too. The access to room was either front or back. The pool and hot tub were very nice to relax in after a long day at the Island. Having Mini fridge/freezer and microwave was nice too. The shower was very nice as well. The Beds were comfortable.

I would have love to have a power outlet by the chair and bed. The toilet was also low. The hot tub only had the lower jets on. Not the top ones.

Excellent breakfast with friendly efficient workers. Pristine room and entire facility! Best Baymont we’ve ever stayed in. Other hotels should use this location as the one to model! It is absolutely great!

Nothing could be improved. Everything was wonderful and we were very pleased!

Good location, not far from the ferry dock. Hot breakfast was very good, had lots of options. Overall clean environment. Lots of bathroom amenities. Front desk team was very helpful. 24hrs coffee station was available, Overall very good experience.

This hotel is up-to-date and well-maintained. Coffee & tea available in the lobby. Breakfast each AM-eggs, sausage, cold cereal, oatmeal, fruit, toast, bagels, waffles, yogurt, juices etc. The pool had just opened along with the hot tub. We used the hot tub once during our stay. We were there at the very start of the season so it was not busy. The location is perfect. Close enough to walk to most areas. Shuttle to the Mackinaw Island Ferry is just across the parking lot. It was a great stay and highly recommend it. Would absolutely return here. Staff was very pleasant and helpful.

Nothing

Excellent room, clean, confortable, good size. I like the sink is outside the bathroom. I love the room layout. The room was spacious, nice furniture and clean. The swimming pool was very nice, the water was a little cold for my liking though. Breakfast was great, but the egg was a little watery. There is always room for improvement. I still like staying here very much. I would definitely stay again. Close to everything, excellent location. Friendly staff.

Eggs could be better and pool water a little warmer.

The staff here went above and beyond! In my haste to get back on the road, I left a bag full of snacks, thermos bottles, and flatware behind. I received a call a day later from the front desk (which I finally answered, being an unknown number) and a very kind offer to ship my things to my home. I am BEYOND impressed! It arrived a day after I arrived at home. This hotel was excellent - the location, the room, the cleanliness - but that final gesture was truly amazing. Thank you!

Everything was very clean and well kept. Staff were all friendly and helpful. The breakfast was very good and staff kept in well stocked. Several bus tours were at the Baymont during our stay but the staff handled if well and hardly noticed the larger groups.

One of the nights we returned to room after being out all day and found the room clean and bed made, but we had no towels in the room, went to the front desk and the gentleman there apologized and got a clean set of towels.

We liked the location of the hotel, staff was very friendly, room, very clean and bed was comfortable and enjoyed the nice hot showers

The toilet sits very low. When you sit down, you think you’re going to fall to the ground and hard to get up off of. Refrigerator made a loud buzzing noise every half hour or so and the TV would stop and hesitate for a couple of seconds, and then start up again frequently.