Check-in staff was amazing. There was this specific woman whose personality was inviting and just beautiful. Wish I remembered her name. She deserves a raise & acknowledgment. She is the main reason I wanna to stay even longer.

Check-out staff was horrible. There was a woman who kept answering the phone saying they weren't working properly and she couldn't hear then when I would say ok, she would say okay. I had a newborn and couldn't come down to the first floor from the 4th because he was sleeping to ask for help with something. She was very unwelcome and dismissive.

Fun location and staff was kind at the front desk.

We had to call a few times to get garbage picked up and new bags brought to us. There was also a parking fee and a pet fee plus deposit. We wound up paying $150 plus a $100 deposit for the dogs for 3 nights and about $70 in parking…just wasn’t aware of that in advance so it caught me off guard at check in.

I love everything about the stay with you all every time I stay. The staff is some the best I've encountered except for 2 individuals. However, the stay is always top-tier.

The pricing is very good however the $50 per night for Incidentals is a bit much. There are specific staff that are very unpleasant, dismissive & and unwelcoming makes me not want to come back because I don't want those two individuals to be of service to our stays.

Location was perfect for a Twins game. Room was large and comfortable with nice kitchenette. We were even given a free upgrade for one of our rooms. Breakfast was very good with lots of options.

We booked 3 rooms. 2 were perfect, but one of them smelled strongly of cigarettes. When we brought it to the attention of the front desk, she was able to give us another room, which we appreciated. However, she then also put on a saccharin smile and said, "By the way, we checked the room and it did NOT smell of smoke." It truly did, and quite strongly so. Basically, she called us liars. Very unprofessional.

This property was a great walking distance to Target field . It also had some great restaurants all around it . Room was clean. Hotel was clean , staff was excellent. Tons of Canadians in this hotel for the jay games . It was great to see . I really liked the location and felt safe .

Rooms could use a good update but saying that they aren’t horrible . They were clean.

Perfect location to explore Minneapolis. The staff were amazing and so helpful with all my queries. The room was spacious, though dated. But everything worked as needed. Bathroom had plenty of towels and the couches in the lounge area comfy.

The furniture and paint need some attention, but this is a very minor point

Complimentary breakfast was good for a hangover. Private parking under the facility that was a plus, it was secure. So we walked and rode the city lime scooters to the near by Comedy club and around to the bars after. It was a great time.

Wish the payment system would have accepted cash and told me that in advance . And a $50 incidental coverage fee That I didn't know about, but you get it back afterwards. The manager on the phone was a little bit rude but the staff was pleasant

Centrally located. Nice pool facility. The main bed was comfortable. Nice with a fridge and freezer.

The sofabed was uncomfortable to sleep on, as they generally are. An additional mattress pad or something would have made it bearable.

My son and I stayed for two nights while in Minneapolis. The building is within walking distance of the TC arena and there are several restaurant options close by. The room was spacious and welcoming. Everything you could need is there.

It would have been nice to have cheaper parking options.

Very friendly staff Great location Excellent breakfast Exceptionally clean Very spacious rooms

The beds were the most uncomfortable beds I've had in a hotel. I expected better beds for a high end hotel.